Nordstrom Line Cook Reviews | Glassdoor

Nordstrom Line Cook Reviews

Updated July 13, 2017
12 reviews

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Line Cook

3.5
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Pros
  • Nice salary, good discount, promote from within (in 197 reviews)

  • Nordstrom puts customer service first which really makes this retail company stand out compared to others (in 578 reviews)

Cons
More Pros and Cons

  1. "Experience as Line cook"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Line Cook in San Juan, PR
    Current Employee - Line Cook in San Juan, PR
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Nordstrom full-time (More than a year)

    Pros

    Good pay, benefits ranging from Medical, retirement plans, sick days, paid vacation, etc. Mall is closed on holidays so employees are (with pay) off with time to spend with family. Transfer options to other locations.

    Cons

    Not much options for growth inside the location. Your growth options depends completely on your supervisors perception of you, and how and if they see your efforts. After a while there is not much to learn. Job turns completely routinely.

    Advice to Management

    Show more appreciation of employees effort. Try to teach and encourage employees further when they seem interested.


  2. "Great Bistro inside many may not know about!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Line Cook in The Woodlands, TX
    Former Employee - Line Cook in The Woodlands, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Nordstrom full-time (Less than a year)

    Pros

    Good recipes
    Clean and quality oriented
    Free meal most days
    Extra discount on Nordstrom clothing
    Medical Benefits
    Great training process
    Very motivational growth
    Co-workers who take their jobs very serious
    Decent Pay

    Cons

    Horrible lower management
    Very corporate atmosphere
    Lack of "down to earth" ideals
    Arrogant and questionable Chefs
    Not very culturally diverse kitchen-wise

    Advice to Management

    Even though it is not on the priority list, put more focus on your culinary leadership and on truly creating a fully functional and experienced Bistro or similar concept.

  3. "Disjointed Treatment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Line Cook in Tampa, FL
    Current Employee - Line Cook in Tampa, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Nordstrom full-time (Less than a year)

    Pros

    Working at Bazille is fun. Great immediate managers and good employee relationships.

    Cons

    Corporate does not seem to care about the restaurant. All of the great applications and benefits are mainly for the workers in the retail store.

    Advice to Management

    Focus on the needs of the restaurant as well as the needs of the retail store


  4. "line cook"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Line Cook
    Former Employee - Line Cook
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good location, clean environment, discount on clothes

    Cons

    Treats employees terribly, and the managers don't notice

    Advice to Management

    Check your managers


  5. "it was good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Line Cook in Lynnwood, WA
    Former Employee - Line Cook in Lynnwood, WA
    Recommends
    Positive Outlook

    I worked at Nordstrom full-time (More than 3 years)

    Pros

    The paid time off was nice and accumulated fast. The pay was good and the requirements of the job were challenging but not overbearing.

    Cons

    Structured menus leaving no room for creative influence makes for a stale environment to many cooks who thrive on creating new dishes.


  6. Helpful (2)

    "High turnover, low job satisfaction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Line Cook in Seattle, WA
    Former Employee - Line Cook in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Nordstrom full-time (More than a year)

    Pros

    The best benefits to be found anywhere, if you stay long enough. Medical, dental, profit sharing with matching funds (up to $2,000 a year), outstanding holiday pay, 20% discount on merchandise.

    Cons

    Nordstrom is a fine store to work in, but if you work in the cafe life is much different. You don't have any wiggle room for creativity, you have to follow the recipes exactly. The chef's job is to ensure that you follow everything to the T. I found it strange that the chef does more dishes than anyone, because if he hires a dishwasher, it cuts into the cook's hours and his budget. Hours are based on merit, meaning if you are outdone by someone, you will quickly go to part time, which is why I quit. I had to jump between four stations: dishes, prep, hot side and cold side. Often, there were only two of us in the kitchen, and we had to take our trash through the main floor which was embarrassing. My boss every day expressed dissatisfaction with the cards he was dealt, meaning very low hours budget to the point of constant turnover. Every week someone would quit or get their hours cut, so there was a lot of anxiety from day to day about whether you would be able to pay rent the following month or not. Nordstrom prefers to higher less experienced cooks and pay them less (about $12 an hour) instead of more experienced cooks at $14.20 an hour (the current top-out rate). I was passed over at the Alderwood location because of overqualification, so once you hit the five-year level, they will cut your hours and replace you with someone new to train they pay less. On an on the cycle goes, so nobody in the cafe or Bistro or grill stays very long. Very high turnover and job instability.

    Advice to Management

    Won't do any good. Like talking to a brick wall. Management only protects its own and insulates itself against the line-level employees' advice, attacks, counsel, what have you. I found this very frustrating, which is also why I quit.


  7. Helpful (3)

    "Nordstrom line cook"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Line Cook in King of Prussia, PA
    Former Employee - Line Cook in King of Prussia, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Nordstrom full-time (More than a year)

    Pros

    Good benefits, decent hours. Don't have to think too hard to do a good job, but this can be a con for some creative people.

    Cons

    Standardized recipes allow for no creativity. Low pay. Some managers that don't care and the ones that do seem to be unable to do much to change things for the better. Seems like most managers only care about doing their job and don't overstep their bounds out of fear of reprimand. Experience varies greatly by store so even if you are a hard-worker and deserve a promotion, you may not get one if your boss doesn't care enough to give it to you.

    Advice to Management

    Review lower managers, really choose a manager based on personality, not just what's on their resume. The right person will lead their subordinates in a way that fosters good working culture.

  8. Helpful (1)

    "Its a good place to work if you know all the right people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Line Cook
    Current Employee - Line Cook
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Nordstrom full-time (More than 3 years)

    Pros

    Great pay and decent benefits. Reasonable discount.

    Cons

    You're never really in control of your own department and you get blamed for their mistakes. There are a lot of no win situations. Also they constantly hire outside the company. You have to be a butt kisser with upper management or know someone well enough to ever be considered to move up or move to another department or store.

    Advice to Management

    Hire your own, experienced workers for management positions. be smarter than the numbers, you can't efficiently run a department based purely off of data.


  9. Helpful (1)

    "Nordstrom"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Line Cook in Edison, NJ
    Current Employee - Line Cook in Edison, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Nordstrom part-time (More than 3 years)

    Pros

    Part-time benefits include 401k (and even a contribution/match), paid time off, paid holidays, and decent pay. Good opportunities to network and meet many people. Overall laid-back and professional environment.

    Cons

    Quite a bureaucratic place to work - not exactly easy to enhance your career unless a manager favors you.

    Advice to Management

    Managers shouldn't pick favorites or disregard talent/hard work. Our store manager was quite pompous, undiplomatic, and not very bright.


  10. Helpful (3)

    "Nordstrom? Run!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Line Cook in Pittsburgh, PA
    Current Employee - Line Cook in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Nordstrom full-time (Less than a year)

    Pros

    20% discount on goods, even clearance. Benefits, IF and ONLY IF you are fortunate enough to be scheduled 32 hours a week. Scheduled performance reviews. Hours not bad for a restaurant.

    Cons

    If you work for the Cafe, you will be treated as the lowest of the low by every other store employee. All departments of the store are unwelcoming and almost hostile. In PA, management will consistently remind you of the "at will" employment clause. "Scratch kitchen" translates to "almost always out of materials and supplies needed to do job function." Management will refer you to HR for every question and HR will furnish you an 800 number, IF you are lucky enough to catch them during their arbitrary and unposted office hours. The 'promote from within' strategy is a myth. I did not wish to move up within the company, saw first hand capable employees passed over for outside hires. As a resume builder for a budding chef, Nordstrom does not impress any future employers.

    Advice to Management

    This is a boutique in Nordstrom that happens to sell food. Budgetary concerns (food cost and labor) clearly take precedent over product quality. Management does very little to contribute to the bottom line--salaried workers should be working 40 hours. In my experience, that is how a restaurant makes money and saves on labor. When corporate comes to visit the store, it reminds me of a horror movie in which a kidnapped victim has an opportunity to save themselves, but for whatever reason, doesn't. Being threatened by "at will" employment, and scheduled well below minimum hours for benefits is a common complaint. The level of courtesy and professionalism is sub par with Nordstrom's corporate tenets.