Nordstrom Reviews | Glassdoor

Nordstrom Reviews

Updated December 12, 2017
8,640 reviews

Filter

Filter

Full-timePart-time

3.6
StarStarStarStarStar
Rating TrendsRating Trends

8,640 Employee Reviews

Sort: PopularRatingDate

Pros
  • I believe it comes from their promote from within philosophy (in 202 reviews)

  • Nordstrom puts customer service first which really makes this retail company stand out compared to others (in 597 reviews)

Cons
More Pros and Cons

  1. Featured Review

    Helpful (13)

    "Excellent Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nordstrom part-time (More than a year)

    Pros

    Nordstrom is a great company to work for at any age. They work extremely close with their customers making sure they are delivering the best customer service. Nordstrom puts customer service first which really makes this retail company stand out compared to others.

    Cons

    I don't have any Cons about this company


  2. "If You Like Retail..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    No opinion of CEO

    I have been working at Nordstrom full-time

    Pros

    If you like retail, Nordstrom is the best retailer to work for. (Trust me, I've worked for almost all of them.) Pay is great (above average!). Retail hours suck, but Nordstrom offers more flexibility than most other companies. Benefits are better than most retailers.

    Cons

    If you're in a sales role, nothing you ever do will ever be enough. Be prepared to bust your butt to make numbers, only to turn around and do it all over again. They always want more, more, more. There are people who love sales and are very successful. They stay with the company forever and have this unbelievable stamina. I, on the other hand, am burnt out.

    Advice to Management

    Understand that this job is exhausting. Have a little more compassion for your worker bees.

  3. "Summer Job"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Decent pay, fun, fast-paced environment.

    Cons

    On your feet all day.


  4. "Excellent Employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Finance Specialist in Seattle, WA
    Former Employee - Finance Specialist in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nordstrom full-time (More than 8 years)

    Pros

    It provides great training for new employees. It allows employees to communicate with managers openly.

    Cons

    I do not see there is any con for working at the company.


  5. "Beauty advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Store Manager in Palmdale, CA
    Former Employee - Retail Store Manager in Palmdale, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Nordstrom full-time

    Pros

    They trust you to take care of the customer, good benifits, great 401, for the most part, room to grow (if you’re a favorite) in time of need managment is very helpful.

    Cons

    They say if you have your numbers, beat their goals you move up quick in the department but that’s not necessarily true, don’t get me wrong I loved my managers but I worked hard to not have to kiss @$$ and still never moved up, towards the end it was just stressful, they have events like every month so makes it hard to request vacation time or even just time off, unless it’s an emergency which I was lucky they did always work with me but having a life is hard in the retail world, especially this one so you have to have patience and be ready to make goal or you’ll be out fast.


  6. "Great company and benefits, poor worklife balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Recommends
    Approves of CEO

    I worked at Nordstrom part-time (More than a year)

    Pros

    Benefits
    Salary
    Training
    Nice co-workers
    People take the job pretty seriously- employees at Nordstrom see their job in retail as a big deal, so they do put in a lot more effort than the typical retail employee.
    30-40 hour work week- Unlike other retail companies, Nordstrom will not cut your hours. You are guaranteed what you signed up for.

    Cons

    Co-workers can be a bit materialistic and catty at times.


  7. "Best retail job out there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nordstrom full-time

    Pros

    You get full time hours most of the time (depending on the department). Great discount. They really treat you like family.

    Cons

    Very competitive. Long holiday hours. No flexible scheduling. Sometimes you worry about work when you’re at home

    Advice to Management

    Allow your employees to leave work at work.

  8. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Irvine, CA
    Current Employee - Sales Associate in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nordstrom part-time (More than a year)

    Pros

    Growing and stable company, many opportunities

    Cons

    Slow area to make commission

    Advice to Management

    Nothing to change


  9. "Great place for experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Nordstrom part-time (More than 3 years)

    Pros

    You get to learn some industry standards that can help you leverage yourself for future career growth.

    Cons

    A lot of management is extremely young, making it difficult to learn from them.


  10. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nordstrom full-time

    Pros

    Customer centric, discounts, benefits, pay

    Cons

    Same as for all retail environments

    Advice to Management

    None


Showing 8,640 of 8,899 reviews
Reset Filters