Nordstrom Reviews | Glassdoor

Nordstrom Reviews

Updated June 24, 2018
9,412 reviews

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3.6
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9,412 Employee Reviews

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Pros
  • "They promote from within and if you are mobile there are a lot of opportunities for growth" (in 211 reviews)

  • "Being able to help the customers has always been providing best customer service" (in 624 reviews)

Cons
  • "Hard to maintain work/life balance" (in 398 reviews)

  • "Long hours during holiday (which is expected in retail)" (in 521 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (33)

    "Excellent Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nordstrom part-time (More than a year)

    Pros

    Nordstrom is a great company to work for at any age. They work extremely close with their customers making sure they are delivering the best customer service. Nordstrom puts customer service first which really makes this retail company stand out compared to others.

    Cons

    I don't have any Cons about this company


  2. "Full-Time Summer Associate"

    StarStarStarStarStar
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Nordstrom full-time (Less than a year)

    Pros

    I enjoyed working within the department that I did and found that it was fairly easy to make good money if you are willing to put in the work.

    Cons

    The environment can get competitive, especially since compensation is commission based.

  3. "MAC Nordstrom"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nordstrom full-time

    Pros

    Beautiful, air-conditioned environment, meeting customers daily, fun work environment, introduction to new products, training classes.

    Cons

    Sales is a focus of the job.


  4. "Hostess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hostess
    Current Employee - Hostess
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Nordstrom part-time

    Pros

    discount, lenient hours, nice people to work with

    Cons

    long hours of standing is required


  5. "Assistant Manger"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Nordstrom full-time

    Pros

    Great work environment , good benefits

    Cons

    There is a lot of gossip


  6. "Good company but glass ceiling"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Nordstrom full-time

    Pros

    Great benefits, decent hours, closed on major holidays, fun work environment

    Cons

    Decent pay, could pay more, management is ok


  7. "Secure Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Columbia, MD
    Former Employee - Assistant Manager in Columbia, MD
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Nordstrom (More than a year)

    Pros

    Staff is friendly, and depending on the department you work in, you have the opportunity to build strong bonds with your co-workers. You can move up in the company as long as you make your interest known to your managers.

    Cons

    Co-workers can be quite competitive since most of the store is on a commission based system.
    The shopping climate at the department stores have slowed down quite a bit, so often you will find that there is nothing to do but clean.

    Advice to Management

    Don't overwork employees.

  8. "Counter Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cosmetics Counter Manager
    Former Employee - Cosmetics Counter Manager
    Recommends
    Neutral Outlook

    I worked at Nordstrom full-time (More than a year)

    Pros

    Gratis! If you're in the beauty industry, you know that getting free makeup/skincare every quarter helps to increase your product knowledge. Working at Nordstrom is also a great way to move up in the company if you're in an entry-level position, they will provide tools to take you to your next position.

    Cons

    Retail sales mean you will work when others are having fun. During the slow end of the season, you may get sent home early regardless if you're a full-time employee.

    Advice to Management

    Practice more empathy!


  9. "Lots of hours"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Nordstrom full-time

    Pros

    I enjoyed working with personal clients and helping women find clothes they felt good in. There were a lot of hours to be put in which I loved but at the same time I was in school and it was too much for me.

    Cons

    Be ready to work with clients every second of everyday even on yours days off.


  10. "Comission"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nordstrom part-time

    Pros

    Friendly environment, chances to express your personal style, unlimited earnings

    Cons

    commission, having to compete for customers


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