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    Nordstrom Reviews

    Updated August 19, 2018
    9,588 reviews

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    Full-timePart-time
    3.6
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Nordstrom President and Director Blake W. Nordstrom
    Blake W. Nordstrom
    5,195 Ratings
    Top CEO 2018

    9,588 Employee Reviews

    Sort: PopularRatingDate
    Pros
    Cons

    • "Hard to maintain work/life balance" (in 400 reviews)

    • "Long hours just like every retail job" (in 523 reviews)

    More Pros and Cons
    1. Featured Review

      Helpful (39)

      "Excellent Company to work for"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      Current Employee - Sales Associate
      Current Employee - Sales Associate
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Nordstrom part-time (More than a year)

      Pros

      Nordstrom is a great company to work for at any age. They work extremely close with their customers making sure they are delivering the best customer service. Nordstrom puts customer service first which really makes this retail company stand out compared to others.

      Cons

      I don't have any Cons about this company

    2. "Sales Associate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Senior Management
      Former Employee - Anonymous Employee in Spokane, WA
      Former Employee - Anonymous Employee in Spokane, WA
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Nordstrom part-time (More than a year)

      Pros

      My fellow coworkers are what made my time at Nordstrom so enjoyable. Quality people who are motivated and personable. The customer base is also top quality and gives great opportunity to network and improve your communication skills.

      Cons

      Some miscommunications between upper level management and employees out on the sales floor.

      Advice to Management

      Keep open lines of communication between sales associates and buyers.

      3. Join the Nordstrom team
      See Our Latest Jobs

    3. "Sales"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Nordstrom full-time

      Pros

      Benefits. Team. Commission 14.5% for kids shoes.

      Cons

      Bad management. Stealing sales from others.

    4. "Good company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Business Manager in Seattle, WA
      Current Employee - Business Manager in Seattle, WA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Nordstrom full-time (More than a year)

      Pros

      Great company to work for, but still everything depends on micromanagement.

      Cons

      Micromanagement might be distracting you from achieving your goals

    5. "Great Company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Sales Associate in Richmond, VA
      Current Employee - Sales Associate in Richmond, VA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Nordstrom part-time (Less than a year)

      Pros

      Medical/Dental benefits for full time employees. Retirement benefits. Opportunities for advancement. Uplifting and ethical work culture is refreshing.

      Cons

      Company’s liberal return policy can affect ability to meet sales quota

      Advice to Management

      Keep doing what you’re doing

    6. "Customer Care Rep"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Nordstrom full-time

      Pros

      Have the power to help the customer and not have a manager micro manage every decision.

      Cons

      New mgmt changes include outsourcing other call centers who dont really care to help customer causing a bad rep for what Nordstrom is known for which is customer service.

      Advice to Management

      Listen to those who are in the front line and help customers and are giving suggestions in helpful changes.

    7. "Nice place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in San Francisco, CA
      Current Employee - Anonymous Employee in San Francisco, CA
      Recommends
      Positive Outlook

      I have been working at Nordstrom part-time (Less than a year)

      Pros

      Nice people to work with and nice customers

      Cons

      nothing negative to say about working there

    8. "sale"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Sales Associate in Arcadia, CA
      Current Employee - Sales Associate in Arcadia, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Nordstrom full-time (Less than a year)

      Pros

      very close to my home

      Cons

      only commission , no salary

    9. "It was great"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Salt Lake City, UT
      Former Employee - Anonymous Employee in Salt Lake City, UT
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Nordstrom full-time (More than a year)

      Pros

      Great pay and the breaks were long

      Cons

      No cons this job is great

      Advice to Management

      I have no advice

    10. "designer Shoes"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      No opinion of CEO

      Pros

      make your own paycheck
      fun selling shoes

      Cons

      discount is kind of wack

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