Nordstrom Reviews | Glassdoor

Nordstrom Reviews

Updated December 17, 2018
10,099 reviews

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3.5
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Employee Reviews

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Pros
  • "They promote from within and if you are mobile there are a lot of opportunities for growth" (in 215 reviews)

  • "Great work life balance - The Best" (in 205 reviews)

Cons
More Pros and Cons

  1. Featured Review

    "Stylist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Interior Design Consultant in Seattle, WA
    Former Employee - Interior Design Consultant in Seattle, WA
    Recommends
    Positive Outlook

    I worked at Nordstrom full-time (More than 3 years)

    Pros

    Great community, creative work environment, innovative company

    Cons

    No downsides that I have experienced

    Advice to Management

    None


  2. "Great company! Lots of potential to grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bethesda, MD
    Former Employee - Anonymous Employee in Bethesda, MD
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Nordstrom full-time (More than a year)

    Pros

    Great staff and the ability to make your own customer base to make as much money as you sell. Commission is a huge plus especially if you are good at what you do. It really helps boost your checks

    Cons

    Commission can be tiring on your off days so its chances you don't make that much money and there are some people that will be super competitive and try to steal your sales. As full time you feel like you are always at work because hours are scattered based on availabilities and needs

  3. "Good Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nordstrom full-time

    Pros

    Lots of tools to build your business as a Department Manager

    Cons

    Daily tasks competing with required time on the floor.


  4. "Great company,"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Nordstrom part-time

    Pros

    Great discount for employees
    Fairly flexible on scheduling for students
    Ability to move freely and work with customers
    Can build own client base and be creative/fun

    Cons

    At the time, the return policy was terrible (not sure what it is now).
    Returns count against you — if you sell $1500 and have returns for $1500 in the same day, it can be extremely discouraging and basically like you didn’t sell anything that day.
    Many customers would wear clothes and just return them. Or wait MONTHS to make a return.

    Advice to Management

    I believe the return policy has changed since, but monitoring how customers make returns would be great to protect your employees from policy abuse. For the longest, you could literally return merchandise from several years ago if you wanted.


  5. "Amazing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Nordstrom full-time

    Pros

    Great hours with great pay

    Cons

    Hard situations being a theft deterrent

    Advice to Management

    Don’t get a lazy store manager


  6. "SalesConsultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Discount. Great team. Great Company

    Cons

    Long hours. Weekends are a must

    Advice to Management

    Keep being great!


  7. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible scheduling, supportive management and team

    Cons

    Commission is up and down, so plan accordingly

  8. "Good Company, Really Cares"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Nordstrom full-time

    Pros

    Supportive company culture, good work life balance, decent benefits, flex time, nice offices, 401k matching, charitable matching, upward mobility, transportation stipend, 3-5 months maternity leave, diverse work environment, 20-33% employee discount.

    Cons

    Leadership can sometimes be disorganized, company is a bit too profit obsessed, constantly changing priorities can feel chaotic, medical is not very good (20% coinsurance on basically every plan- it gets expensive), leadership should be more open to modern work initiatives (such as allowing for employees to work remotely).

    Advice to Management

    Hire a consultant to come in and fix your product/program management team processes. The current method(s?) used is/are so antiquated with huge gaps in communication and its slowing you way way down and ultimately hurting your bottom line. Also, if you want to gain and retain top talent, you're going to have to stop saying "We're not a tech company." And start offering tech company perks like discounted/free lunch, real remote work options, etc. There's a lot of competition out there.


  9. "counter manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Nordstrom (More than 3 years)

    Pros

    Benefits, great pay, opportunity to advance

    Cons

    You have to have open availability


  10. Helpful (1)

    "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Concierge in Chicago, IL
    Former Employee - Beauty Concierge in Chicago, IL

    I worked at Nordstrom full-time (More than a year)

    Pros

    Great discount
    Decent benefits
    Nice bonuses when you did well

    Cons

    Long hours during events
    Favoritism
    Cut Throat sales associates
    Lots of pressure to meet goals