Nordstrom Reviews

Updated May 16, 2021

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3.7
67%
Recommend to a Friend
84%
Approve of CEO
Nordstrom Co-President Erik B. Nordstrom and Peter E. Nordstrom (no image)
Erik B. Nordstrom and Peter E. Nordstrom
1,473 Ratings
Pros
  • "Best company in terms of work environment(in 745 reviews)

  • "love the employee discount on merchandise(in 585 reviews)

  • Cons
  • "The more you sale the more returns(in 787 reviews)

  • "long hours and on my feet a lot(in 751 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Nordstrom and is not affected by filters.

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    1. 5.0
      Former Employee
      Featured Review

      Best Place Ever

      Oct 6, 2020 - Beauty Concierge in Jacksonville, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work independently, able to be on your phone, relaxed, great management

      Cons

      There were no cons. Great people, great work.

      53 people found this review helpful
    2. 5.0
      Former Employee, more than 1 year

      Great company

      Feb 22, 2021 - Host in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits, great people, love it

      Cons

      Hours can vary depending on the season

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    3. 1.0
      Current Employee, less than 1 year

      The worst department store job is ever had

      May 14, 2021 - Cosmetics Counter Manager in Portland, OR
      Recommend
      CEO Approval
      Business Outlook

      Pros

      20 percent discount and health benefits if you stay long enough to get them and you can earn pto if you are full time

      Cons

      Literally everything. The pay sucks, the pressure to sell sucks and most of the coworkers are sharks. You will be harassed about virtually selling everyday by managers literally every 40 minutes because of how dead this location is due to all the riots and covid combined. Avoid this place like the plague especially if it’s your first cosmetics sales job. Wouldn’t recommend to people who aren’t used to cut throat environment cuz it will eat you alive. Oh yeah and lots of product diversion goes on here. If you worked cosmetic so before you know exactly what that is and what comes with it. Management cracked down on it but it still goes on. They slow favorites to continue with this cheating practice. Oh and forget about trying to ever get promoted to another counter unless you use diverters it’s not gonna happen. Also you are expected to bother friends and family non stop on social media to meet absurdly high sales goals especially for covid times.

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    4. 3.0
      Former Employee, less than 1 year

      Improvement Needed

      May 10, 2021 - Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      friendly, good benefits, commission, transparent, company cares

      Cons

      things are not run smoothly, understaffed, overworked, long hours, difficult to start

      Continue reading
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    5. 3.0
      Current Employee

      It's great as a stepping stone to higher end businesses but not as a lifetime career.

      May 16, 2021 - Visual Merchandiser in Costa Mesa, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Positive environment. Friendly people. Great product.

      Cons

      The company mission is very empowering i.e. be owners at hear and customer obsessed but when it comes down to it, you are just another cog in the wheel that could easily be replaced. Post-covid employees are doing 4 times the work but the pay is still the same. In the past few years, they've lowered the cap for my specific position based off of competitor rates and cost of living but there is no way a person can survive on what they pay. When it comes down to it, they only care about money and will work you to the bone to achieve that. Also, growth is very limited nor do they have any training opportunities for management.

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    6. 4.0
      Current Employee, less than 1 year

      Lots of flexibility, but not for everyone

      May 11, 2021 - Remote Digital Stylist in Orlando, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You can work from anywhere, managers are pretty chill about scheduling flexibility, and they spend a lot of time on training and development

      Cons

      Gets really dull doing the same thing all day every day, you can really only spend about 20 minutes per trunk and because it's online it's impersonal by default which makes it easy to feel robotic. Also they do offer benefits for full timers but the health benefits aren't great considering the size and wealth of a company that's been in business for over 100 years. Same with the pay, considering the minimum metrics you're expected to meet.

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    7. 4.0
      Current Employee, less than 1 year

      Learned alot

      May 11, 2021 - Chanel Beauty Advisor in Bloomington, MN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good money making opportunities. Coworkers were supportive and friendly. I don't know if that is true for all Chanel counters. Overall it was great if you can sell and are a bit aggressive with sales.

      Cons

      Reaching out to customers was expected and it was really awkward. How would you feel if some sales lady kept texting you that you didn't know. Sales goals were stressful especially when we were under construction and no customers were coming in.

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    8. 5.0
      Former Employee, more than 5 years

      Not perfect, but A SOLID FASHION COMPANY, one of a kind.

      Jan 10, 2021 - Merchandising in Seattle, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      1) UNMATCHED culture 2) NICE people (for the most part) 3) BETTER salary (compared to others in the fashion industry especially in NYC) but it comes with a much bigger responsibility too. 4) GREAT merchandise discount. 5) Customers first, they really mean it! Suddenly, shopping elsewhere is a worse experience because your expectations become higher.

      Cons

      1) Your experience will depend on what division and leaders you work for. Similar to other companies, some people are not great, but don't let it deter you from finding your fit with the right people (it takes time). 2) Merchandising people are old school. Part of the issue is due to its promote from within (from stores) or "tap on the shoulder" culture. There isn't a lot of diversity (not just race, gender), but different walks of life and experiences 3) There have been LOTs of changes since COVID-19 started. Unfortunately, many great people were affected. 4) Extremely political, favoritism is nothing new. It affects how you move up and across the company. For many opening roles, they usually have someone in mind. Previous store experience is not required, but will get you more respect with your coworkers/ leaders unless you move here at a Manager/ Director/ VP level. 5) While online business is booming, it doesn't make up for Brick & Mortar losses. Need to rethink store strategy and make it exciting again.

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      2 people found this review helpful
    9. 1.0
      Former Employee, less than 1 year

      Propaganda Machine

      May 9, 2021 - Sales Associate and Personal Stylist in Spokane, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      discounts, coworkers, proximity to high end clothing, fun customers

      Cons

      competitive, toxic standards, misogynistic environment, overworked managers and coworkers, rude customers

      Continue reading
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    10. 5.0
      Current Employee, more than 3 years

      Happy employee at Nordstrom

      May 15, 2021 - Software Engineer II in Seattle, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good working environment , I would definitely recommend.

      Cons

      Freedom to explore more within in technology

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    Viewing 1 - 10 of 16,448 Reviews

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