Nordstrom Reviews | Glassdoor
Nordstrom Reviews
Companies
  • Jobs
  • Companies
  • Salaries
  • Interviews

    Nordstrom Reviews

    Updated June 24, 2018
    9,412 reviews

    Filter

    Filter

    Full-timePart-time
    3.6
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Nordstrom President and Director Blake W. Nordstrom
    Blake W. Nordstrom
    5,119 Ratings
    Top CEO 2018

    9,412 Employee Reviews

    Sort: PopularRatingDate
    Pros

    • "They promote from within and if you are mobile there are a lot of opportunities for growth" (in 211 reviews)

    • "Being able to help the customers has always been providing best customer service" (in 624 reviews)

    Cons

    • "Hard to maintain work/life balance" (in 398 reviews)

    • "Long hours during holiday (which is expected in retail)" (in 521 reviews)

    More Pros and Cons
    1. Featured Review

      Helpful (33)

      "Excellent Company to work for"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      Current Employee - Sales Associate
      Current Employee - Sales Associate
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Nordstrom part-time (More than a year)

      Pros

      Nordstrom is a great company to work for at any age. They work extremely close with their customers making sure they are delivering the best customer service. Nordstrom puts customer service first which really makes this retail company stand out compared to others.

      Cons

      I don't have any Cons about this company

    2. "Full-Time Summer Associate"

      StarStarStarStarStar
      • Comp & Benefits
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends

      I worked at Nordstrom full-time (Less than a year)

      Pros

      I enjoyed working within the department that I did and found that it was fairly easy to make good money if you are willing to put in the work.

      Cons

      The environment can get competitive, especially since compensation is commission based.

      3. Join the Nordstrom team
      See Our Latest Jobs

    3. "MAC Nordstrom"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Nordstrom full-time

      Pros

      Beautiful, air-conditioned environment, meeting customers daily, fun work environment, introduction to new products, training classes.

      Cons

      Sales is a focus of the job.

    4. "Hostess"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Hostess
      Current Employee - Hostess
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Nordstrom part-time

      Pros

      discount, lenient hours, nice people to work with

      Cons

      long hours of standing is required

    5. "Assistant Manger"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Nordstrom full-time

      Pros

      Great work environment , good benefits

      Cons

      There is a lot of gossip

    6. "Good company but glass ceiling"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Nordstrom full-time

      Pros

      Great benefits, decent hours, closed on major holidays, fun work environment

      Cons

      Decent pay, could pay more, management is ok

    7. "Secure Job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Assistant Manager in Columbia, MD
      Former Employee - Assistant Manager in Columbia, MD
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at Nordstrom (More than a year)

      Pros

      Staff is friendly, and depending on the department you work in, you have the opportunity to build strong bonds with your co-workers. You can move up in the company as long as you make your interest known to your managers.

      Cons

      Co-workers can be quite competitive since most of the store is on a commission based system.
      The shopping climate at the department stores have slowed down quite a bit, so often you will find that there is nothing to do but clean.

      Advice to Management

      Don't overwork employees.

    8. "Counter Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Cosmetics Counter Manager
      Former Employee - Cosmetics Counter Manager
      Recommends
      Neutral Outlook

      I worked at Nordstrom full-time (More than a year)

      Pros

      Gratis! If you're in the beauty industry, you know that getting free makeup/skincare every quarter helps to increase your product knowledge. Working at Nordstrom is also a great way to move up in the company if you're in an entry-level position, they will provide tools to take you to your next position.

      Cons

      Retail sales mean you will work when others are having fun. During the slow end of the season, you may get sent home early regardless if you're a full-time employee.

      Advice to Management

      Practice more empathy!

    9. "Lots of hours"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Nordstrom full-time

      Pros

      I enjoyed working with personal clients and helping women find clothes they felt good in. There were a lot of hours to be put in which I loved but at the same time I was in school and it was too much for me.

      Cons

      Be ready to work with clients every second of everyday even on yours days off.

    10. "Comission"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Nordstrom part-time

      Pros

      Friendly environment, chances to express your personal style, unlimited earnings

      Cons

      commission, having to compete for customers

    Showing 9,412 of 9,698 reviews
    Reset Filters