Nordstrom Reviews | Glassdoor

Nordstrom Reviews

Updated August 21, 2017
8,145 reviews

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3.6
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8,145 Employee Reviews

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Pros
  • Nice salary, good discount, promote from within (in 193 reviews)

  • They teach you Nordstrom's legendary customer service (in 564 reviews)

Cons
More Pros and Cons

  1. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Arlington, VA
    Current Employee - Anonymous Employee in Arlington, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nordstrom part-time (More than a year)

    Pros

    Great work environment. Very big on customer service.

    Cons

    I have no cons to mention.


  2. "Great job, decent pay and benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Experience Representative in Seattle, WA
    Current Employee - Service Experience Representative in Seattle, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Nordstrom full-time

    Pros

    It's a great environment to work in. The people there make it worth it.

    Cons

    The returns against commission. The new wage scale in Seattle make it so that McDonald's has the same pay. Benefits are not great. Customers can be extremely rude. Will overwork you.

    Advice to Management

    Maybe if your pay was better for support you wouldn't lose good employees to other employers in the area.

  3. "Chanel Cosmetic business manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cosmetics Business Manager in Chicago, IL
    Former Employee - Cosmetics Business Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nordstrom full-time (More than 3 years)

    Pros

    The Cosmetic Department Managerand Chanel Account Executive let you run your own business.

    Cons

    The Closing procedure of the store.


  4. "sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Dallas, TX
    Former Employee - Sales Associate in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nordstrom (Less than a year)

    Pros

    was good, it was just time to moe on

    Cons

    everything was good. nothing to said about it

    Advice to Management

    none


  5. "AMAZING CULTURE, HARD WORK"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nordstrom full-time (More than 3 years)

    Pros

    The culture and support from upper management is constant and very helpful.
    Focuses on developing and promoting talent from within the company and is willing to put the time and effort into developing leaders
    Ability to give yourself bonuses on top of salary by selling and gaining commission
    Face to face customer service

    Cons

    Lots of overtime and should be paid more for the responsibilities associated with the position. Each department is running its own business.


  6. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Nordstrom full-time

    Pros

    Opportunity to make a lot of money if you're dedicated. Perfect job to have if you're in college. Very fun atmosphere.

    Cons

    long hours, overstaffing, often occurs, 100% commission based for majority of the departments without an hourly pay (which is a struggle during the slow seasons). Also, every time an item is returned, they take it out of your paycheck (even if the item is worn)

    Advice to Management

    don't be so lenient towards returns.


  7. "Loved Nordstrom! Hard to move up, even with a college degree"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Scottsdale, AZ
    Former Employee - Retail Sales Associate in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nordstrom full-time (More than a year)

    Pros

    Great sales experience, as well as customer service experience.

    Cons

    Commission based, level of education has no affect on position, hard to move up

    Advice to Management

    Great management! Loved working for Nordstrom.

  8. "good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nordstrom full-time

    Pros

    great culture, everyone is really nice.

    Cons

    Bad for management trying to move up


  9. "Treated well for hard work"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Nordstrom full-time

    Pros

    Company really values their employees

    Cons

    Commission-based pay does not always feel fair for the work you put in


  10. "Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Nordstrom part-time

    Pros

    great opportunities for career growth and learning about the retail industry

    Cons

    its retail so the hours can be hard but thats anywhere

    Advice to Management

    keep it up


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