Nordstrom Reviews | Glassdoor

Nordstrom Reviews

Updated August 19, 2018
9,588 reviews

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3.6
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9,588 Employee Reviews

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Pros
Cons
  • "Hard to maintain work/life balance" (in 400 reviews)

  • "Long hours just like every retail job" (in 523 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (39)

    "Excellent Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nordstrom part-time (More than a year)

    Pros

    Nordstrom is a great company to work for at any age. They work extremely close with their customers making sure they are delivering the best customer service. Nordstrom puts customer service first which really makes this retail company stand out compared to others.

    Cons

    I don't have any Cons about this company


  2. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Anonymous Employee in Spokane, WA
    Former Employee - Anonymous Employee in Spokane, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Nordstrom part-time (More than a year)

    Pros

    My fellow coworkers are what made my time at Nordstrom so enjoyable. Quality people who are motivated and personable. The customer base is also top quality and gives great opportunity to network and improve your communication skills.

    Cons

    Some miscommunications between upper level management and employees out on the sales floor.

    Advice to Management

    Keep open lines of communication between sales associates and buyers.

  3. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Nordstrom full-time

    Pros

    Benefits. Team. Commission 14.5% for kids shoes.

    Cons

    Bad management. Stealing sales from others.


  4. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Manager in Seattle, WA
    Current Employee - Business Manager in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nordstrom full-time (More than a year)

    Pros

    Great company to work for, but still everything depends on micromanagement.

    Cons

    Micromanagement might be distracting you from achieving your goals


  5. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Richmond, VA
    Current Employee - Sales Associate in Richmond, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nordstrom part-time (Less than a year)

    Pros

    Medical/Dental benefits for full time employees. Retirement benefits. Opportunities for advancement. Uplifting and ethical work culture is refreshing.

    Cons

    Company’s liberal return policy can affect ability to meet sales quota

    Advice to Management

    Keep doing what you’re doing


  6. "Customer Care Rep"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Nordstrom full-time

    Pros

    Have the power to help the customer and not have a manager micro manage every decision.

    Cons

    New mgmt changes include outsourcing other call centers who dont really care to help customer causing a bad rep for what Nordstrom is known for which is customer service.

    Advice to Management

    Listen to those who are in the front line and help customers and are giving suggestions in helpful changes.


  7. "Nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook

    I have been working at Nordstrom part-time (Less than a year)

    Pros

    Nice people to work with and nice customers

    Cons

    nothing negative to say about working there

  8. "sale"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Arcadia, CA
    Current Employee - Sales Associate in Arcadia, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nordstrom full-time (Less than a year)

    Pros

    very close to my home

    Cons

    only commission , no salary


  9. "It was great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Salt Lake City, UT
    Former Employee - Anonymous Employee in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nordstrom full-time (More than a year)

    Pros

    Great pay and the breaks were long

    Cons

    No cons this job is great

    Advice to Management

    I have no advice


  10. "designer Shoes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    make your own paycheck
    fun selling shoes

    Cons

    discount is kind of wack


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