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    Nordstrom Reviews

    Updated April 20, 2018
    9,158 reviews

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    Full-timePart-time
    3.6
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Nordstrom President and Director Blake W. Nordstrom
    Blake W. Nordstrom
    5,008 Ratings
    Top CEO 2017

    9,158 Employee Reviews

    Sort: PopularRatingDate
    Pros

    • They promote from within and if you are mobile there are a lot of opportunities for growth (in 209 reviews)

    • Company looks great on resume due to the amazing customer service reputation (in 617 reviews)

    Cons

    • Hard to maintain work/life balance (in 383 reviews)

    • Long hours (but you learn a lot) Sometimes we would work until 4AM (in 517 reviews)

    More Pros and Cons
    1. Featured Review

      Helpful (27)

      "Excellent Company to work for"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      Current Employee - Sales Associate
      Current Employee - Sales Associate
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Nordstrom part-time (More than a year)

      Pros

      Nordstrom is a great company to work for at any age. They work extremely close with their customers making sure they are delivering the best customer service. Nordstrom puts customer service first which really makes this retail company stand out compared to others.

      Cons

      I don't have any Cons about this company

    2. "it was good"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at Nordstrom full-time

      Pros

      flexible, good, fun, good people, discount

      Cons

      Long days, management, retail, bad customer,

      3. Join the Nordstrom team
      See Our Latest Jobs

    3. "Overall amazing company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Nordstrom full-time

      Pros

      Fun work culture and great perks.

      Cons

      Sales between co-workers can be competitive.

    4. "restaurant server at Nordstrom"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Nordstrom part-time

      Pros

      Great pay and benefits compared to most serving jobs

      Cons

      workplace drama like many retail spaces

    5. "Great...for the most part!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Nordstrom part-time

      Pros

      Everyone there seems to really love what they do. They’re passionate about their work, and they seem to always stay current.

      Cons

      Working as a part time sales associate can be difficult. Some of the more seasoned salespeople can be a little bit protective of new business.

    6. "Part Time Designer Floor Sales"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends

      I worked at Nordstrom part-time

      Pros

      Beautiful environment, prestigious brand, discounts. For a part-time job, it's great.

      Cons

      Because of Nordstrom's liberal return policies, retail salespeople are in a bad position when a customer decides to return merchandise. Unfortunately, when customers take advantage of the policy the salesperson loses income.

      This is understandable but not equitable.

    7. "Customer Service Experience"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook

      I worked at Nordstrom full-time (More than a year)

      Pros

      Accumulate paid time off after a year
      Entitled to 401k after a year of employment
      Paid for opening rewards cards

      Cons

      As working in customer service, especially depending on the area, you may encounter bitter customers. However, this comes with the job.

    8. "Sales Associate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at Nordstrom part-time

      Pros

      -They give you training and they pay you for it!
      -You can make more through commission
      -Managers and store managers are super friendly and willing to help and assist you
      -You may work for different departments on your floor if your manager handles more then one department
      -Hours are flexible
      -You get employer discount on top of sales!
      -There's constant room for growth within the company

      Cons

      -Customers know about the tire story and tend to make lots of returns which can take a huge chunk out of your commission

    9. "Sales Associate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Senior Management
      Former Employee - Anonymous Employee in Spokane, WA
      Former Employee - Anonymous Employee in Spokane, WA
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Nordstrom part-time (More than a year)

      Pros

      My fellow coworkers are what made my time at Nordstrom so enjoyable. Quality people who are motivated and personable. The customer base is also top quality and gives great opportunity to network and improve your communication skills.

      Cons

      Some miscommunications between upper level management and employees out on the sales floor.

      Advice to Management

      Keep open lines of communication between sales associates and buyers.

    10. "Nordstrom Inc."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Department Manager
      Former Employee - Department Manager
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Nordstrom (More than 3 years)

      Pros

      Great PTO, As a manager you create your own schedule which allows for work/life balance

      Cons

      Micro managing, Huge emphasis on opening up Nordstrom cards and you're called out during meetings if your team is falling behind, Terrible communication. Job consolidation, managers that were in their position for years were demoted due to consolidation of departments

      Advice to Management

      Make sure managers are properly trained. Try not to make it so obvious who your favorites are.

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