Nordstrom Reviews | Glassdoor

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Nordstrom Reviews

Updated February 20, 2018
8,913 reviews

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3.6
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8,913 Employee Reviews

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Pros
  • They promote from within and if you are mobile there are a lot of opportunities for growth (in 208 reviews)

  • They work extremely close with their customers making sure they are delivering the best customer service (in 605 reviews)

Cons
  • Work Life Balance is non existent (in 373 reviews)

  • Expects you to work long hours especially during anniversary (in 506 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (23)

    "Excellent Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nordstrom part-time (More than a year)

    Pros

    Nordstrom is a great company to work for at any age. They work extremely close with their customers making sure they are delivering the best customer service. Nordstrom puts customer service first which really makes this retail company stand out compared to others.

    Cons

    I don't have any Cons about this company


  2. "Excellent Employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Finance Specialist in Seattle, WA
    Former Employee - Finance Specialist in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nordstrom full-time (More than 8 years)

    Pros

    It provides great training for new employees. It allows employees to communicate with managers openly.

    Cons

    I do not see there is any con for working at the company.

  3. "Great Company to Work For!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Bellevue, WA
    Former Employee - Retail Sales Associate in Bellevue, WA
    Recommends
    Positive Outlook

    I worked at Nordstrom part-time (More than 3 years)

    Pros

    –Opportunity for Growth
    –Potential to Earn Great Paychecks Based on Performance
    –Great Positive Work Environment
    –Friendly and Supportive Management

    Cons

    –Competitive
    –Returns hit hard
    –Long hours
    –No Vacation time
    –Cannot request time off during certain peak sales times


  4. Helpful (3)

    "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in New Brunswick, NJ
    Former Employee - Retail Sales Associate in New Brunswick, NJ

    I worked at Nordstrom full-time (More than 5 years)

    Pros

    Decent pay, I started at $13.50 + commission (HR low balled me initially) then I worked hard and requested to move up to $16.50 + plus commission by the end of my 5 years.

    Cons

    Commission base. No salary. No sick days. No work life balance, the schedule is anywhere from 9:15am to 5:30 or 11-7, 12-8, 2-9:30 (really 10pm) because the store / manger did not close the store on time. Your schedule changes every week. You work every weekend. You stand all day long. Not enough special company events to make you feel appreciated and when they do have one or a company meeting about once a year, it's very cheap catering. No gifts / bonus's of appreciation.

    Advice to Management

    Provide an option to work day shirts or night shifts.


  5. "Salesperson"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Nordstrom full-time

    Pros

    Good discount, great coworkers/environment, great company overall

    Cons

    Retail hours, high turnover for managers, stressful, often have to do things not related to your job title


  6. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Wellington, FL
    Former Employee - Sales Associate in Wellington, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nordstrom full-time (Less than a year)

    Pros

    Professional environment, a lot of space to grow

    Cons

    commission means everything, a lot of tension between employees


  7. "Mens Shoe Department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Nordstrom part-time

    Pros

    Genuinely enjoyed the team I had

    Cons

    Sharky-type work environment, every man for him/herself

    Advice to Management

    Listen to your team!

  8. "Software Engineer Internship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer(Internship) in Seattle, WA
    Former Employee - Software Engineer(Internship) in Seattle, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Nordstrom full-time (More than a year)

    Pros

    Great culture, overall the company cares about you more than most.

    Cons

    I personally didn't feel too welcomed by my individual team.


  9. "Easy place to work"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Nordstrom full-time

    Pros

    20% discount
    Fair management
    401k

    Cons

    Rude employees
    Entitled customers


  10. "BP/Savy Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Nordstrom part-time

    Pros

    I loved working with the customers and I enjoyed working on commission.

    Cons

    I did not like that BP/Savy's commission percentage was so low.


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