Nordstrom Reviews | Glassdoor

Nordstrom Reviews

Updated August 18, 2017
8,135 reviews

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3.6
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8,135 Employee Reviews

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Pros
  • Nice salary, good discount, promote from within (in 193 reviews)

  • They teach you Nordstrom's legendary customer service (in 564 reviews)

Cons
More Pros and Cons

  1. "good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nordstrom full-time

    Pros

    great culture, everyone is really nice.

    Cons

    Bad for management trying to move up


  2. "Treated well for hard work"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Nordstrom full-time

    Pros

    Company really values their employees

    Cons

    Commission-based pay does not always feel fair for the work you put in

  3. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Nordstrom full-time

    Pros

    Opportunity to make a lot of money if you're dedicated. Perfect job to have if you're in college. Very fun atmosphere.

    Cons

    long hours, overstaffing, often occurs, 100% commission based for majority of the departments without an hourly pay (which is a struggle during the slow seasons). Also, every time an item is returned, they take it out of your paycheck (even if the item is worn)

    Advice to Management

    don't be so lenient towards returns.


  4. "Loved Nordstrom! Hard to move up, even with a college degree"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Scottsdale, AZ
    Former Employee - Retail Sales Associate in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nordstrom full-time (More than a year)

    Pros

    Great sales experience, as well as customer service experience.

    Cons

    Commission based, level of education has no affect on position, hard to move up

    Advice to Management

    Great management! Loved working for Nordstrom.


  5. Helpful (2)

    "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Towson, MD
    Current Employee - Sales Associate in Towson, MD
    Recommends
    Positive Outlook

    I have been working at Nordstrom full-time (More than a year)

    Pros

    Good working environment, good pay. It's a part salary and part commission job, more sales you can make within a pay period, more pay for you at the end of the pay period.

    Cons

    Competition amongst colleagues : since everyone wants to make good sales to get good pay, some of your coworkers may not be too friendly while on the sales floor


  6. "Sales"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nordstrom full-time

    Pros

    Good company culture and good people

    Cons

    Not optimized methods of work. Review policies


  7. "Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Nordstrom part-time

    Pros

    great opportunities for career growth and learning about the retail industry

    Cons

    its retail so the hours can be hard but thats anywhere

    Advice to Management

    keep it up

  8. "great starter job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Arlington, VA
    Current Employee - Retail Sales Associate in Arlington, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nordstrom full-time (Less than a year)

    Pros

    reliable company, good management, flexible hours

    Cons

    paid off commission, returns affect pay check


  9. "Great Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Nordstrom full-time

    Pros

    Excellent customer service training and a solid foundation in retail sales, fair wages, opportunity to grow within the company.

    Cons

    Not the job for you if you're not self-motivate and driven.


  10. "Good job for students on break"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nordstrom part-time

    Pros

    Good pay, good people to work with

    Cons

    Long hours, it is retail...


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