Nordstrom Reviews | Glassdoor

Nordstrom Reviews

Updated August 21, 2017
8,145 reviews

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3.6
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8,145 Employee Reviews

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Pros
  • Nice salary, good discount, promote from within (in 193 reviews)

  • They teach you Nordstrom's legendary customer service (in 564 reviews)

Cons
More Pros and Cons

  1. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Arlington, VA
    Current Employee - Anonymous Employee in Arlington, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nordstrom part-time (More than a year)

    Pros

    Great work environment. Very big on customer service.

    Cons

    I have no cons to mention.


  2. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in San Francisco, CA
    Former Employee - Retail Sales Associate in San Francisco, CA

    I worked at Nordstrom part-time (More than a year)

    Pros

    Flexible hours and high rewards for people who are willing to work for a sale. Liked that customer was always first.

    Cons

    Always felt Uncomfortable and pushy when trying to make commission.

  3. "former"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Nordstrom full-time

    Pros

    it was a good experience

    Cons

    sometimes it could be demanding


  4. "sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Pleasanton, CA
    Former Employee - Sales Associate in Pleasanton, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Nordstrom full-time (More than a year)

    Pros

    Built customer service skills
    Fast pace work environment

    Cons

    management not organized / poor communication skills

    Advice to Management

    have better organization with tasks
    better communication with employees


  5. "Become your business!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Working with really nice people is always a plus! Lots of different responsibilities makes the day go by faster.

    Cons

    Sometimes there are not enough hours in day to complete everything that is needed for the day.

    Advice to Management

    Communication is key!


  6. "sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Tampa, FL
    Former Employee - Sales Associate in Tampa, FL
    Recommends

    I worked at Nordstrom (Less than a year)

    Pros

    commission so its easy to make what you put into the job

    Cons

    management and other sales associates can get very competitive in a caddy way.


  7. "Great job, decent pay and benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Experience Representative in Seattle, WA
    Current Employee - Service Experience Representative in Seattle, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Nordstrom full-time

    Pros

    It's a great environment to work in. The people there make it worth it.

    Cons

    The returns against commission. The new wage scale in Seattle make it so that McDonald's has the same pay. Benefits are not great. Customers can be extremely rude. Will overwork you.

    Advice to Management

    Maybe if your pay was better for support you wouldn't lose good employees to other employers in the area.

  8. "Chanel Cosmetic business manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cosmetics Business Manager in Chicago, IL
    Former Employee - Cosmetics Business Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nordstrom full-time (More than 3 years)

    Pros

    The Cosmetic Department Managerand Chanel Account Executive let you run your own business.

    Cons

    The Closing procedure of the store.


  9. "AMAZING CULTURE, HARD WORK"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nordstrom full-time (More than 3 years)

    Pros

    The culture and support from upper management is constant and very helpful.
    Focuses on developing and promoting talent from within the company and is willing to put the time and effort into developing leaders
    Ability to give yourself bonuses on top of salary by selling and gaining commission
    Face to face customer service

    Cons

    Lots of overtime and should be paid more for the responsibilities associated with the position. Each department is running its own business.


  10. "sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Dallas, TX
    Former Employee - Sales Associate in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nordstrom (Less than a year)

    Pros

    was good, it was just time to moe on

    Cons

    everything was good. nothing to said about it

    Advice to Management

    none


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