Nordstrom Reviews | Glassdoor

Nordstrom Reviews

Updated October 19, 2017
8,388 reviews

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8,388 Employee Reviews

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Pros
  • Nice salary, good discount, promote from within (in 197 reviews)

  • Nordstrom puts customer service first which really makes this retail company stand out compared to others (in 578 reviews)

Cons
More Pros and Cons

  1. "Amazing Summer Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Minneapolis, MN
    Former Employee - Sales Associate in Minneapolis, MN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Nordstrom (More than a year)

    Pros

    I absolutely love Nordstrom. The atmosphere was so refreshing, and I was excited to come into work everyday. I liked that Nordstrom supplies you with multiple tools in order to Drive your Own Business, in other words, they allow you to be in control of how much money you want to make based on how much you want to sell.

    Cons

    The only downside of the job was that the compensation was definitely dependent on which department you work in. For example, I worked in Special O and Dresses and the sales were much lower and returns were much higher than for example, TBD.

    Advice to Management

    Management is amazing.


  2. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Nordstrom part-time

    Pros

    - positive work environment
    - paid on commission
    - plenty of opportunities to switch departments
    - build your own business and how you choose to sell to customers

    Cons

    - angry customers that take advantage of customer service policy
    - hard to move up within the company; doesn't always promote from within if they have talent at HQ

    Advice to Management

    It would be nice if the company would promote more from within. and therefore encourage the sales associates to work harder.

  3. "cashier/ rover"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Nordstrom part-time

    Pros

    easy, stress-free, under minimum management

    Cons

    boring, fold clothes all day


  4. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Nordstrom full-time

    Pros

    Great place to work for further opportunities to build up your career.

    Cons

    Coworkers can be difficult

    Advice to Management

    Great staff and management !


  5. "Department Manager"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Manager
    Former Employee - Manager
    Recommends
    Approves of CEO

    I worked at Nordstrom full-time (More than 10 years)

    Pros

    You have the potential to make a lot of money over your salary base.

    Cons

    Lots of fraudulent transactions that hit your weekly sales goals. Health insurance is to pricey but the 401k plan is great.


  6. "Amazing place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Nordstrom full-time (More than 3 years)

    Pros

    I always felt valued as an employee. Nordstrom cares about the well-being of every single person that works for them.

    Cons

    Hours are difficult, starting to become more difficult to get promoted with the combining of positions and corporate hiring outside recent college graduates rather than strictly promoting from within


  7. "Amazing place!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Marketing Manager in Seattle, WA
    Former Employee - Senior Marketing Manager in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nordstrom full-time (More than 5 years)

    Pros

    It's an interesting mix of creative and data driven.
    People care so much about the customer!

    Cons

    Lot of re-orgs and especially if you're in marketing.

  8. "Department Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    ability to grow and build a team.

    Cons

    Became to much of a corporate company and everyone is replaceable.


  9. "its a great job for college students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Tysons Corner, VA
    Former Employee - Sales in Tysons Corner, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nordstrom part-time (More than a year)

    Pros

    You gain a ton of customer service experience. Nordstrom has a good rep when it comes service, which can help you in the future. For someone who is in to fashion , Nordstrom is a great place to learn more about it. They have just about every designer label in their store and even more online!

    Cons

    management changes a lot sometimes twice in a Month!


  10. "great retail company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Beauty Consultant
    Current Employee - Beauty Consultant
    Recommends

    I have been working at Nordstrom full-time (More than 3 years)

    Pros

    i work full time there for 3 years. It's a lot of mental stress with sales especially in comission but benefits, holiday pay, 401k, all that are great

    Cons

    employee discount is not much


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