Nordstrom Reviews in United States | Glassdoor

Nordstrom US Reviews

48 reviews

Filter

Filter

United States

48 Employee Reviews

Sort: PopularRatingDate

Pros
  • Nice salary, good discount, promote from within (in 195 reviews)

  • Nordstrom puts customer service first which really makes this retail company stand out compared to others (in 574 reviews)

Cons
More Pros and Cons

  1. "great start, could be great long term"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Skokie, IL
    Current Employee - Assistant Manager in Skokie, IL
    Recommends
    Approves of CEO

    Pros

    great benefits. You can grow with the company if you want. Great place to begin retail career because of how favorably its looked upon.

    Cons

    long hours at times. A lot of office politics. Low pay when youve started

    Advice to Management

    just because someone been with the company for a long time does not mean they are the most qualified. Start looking more at how much education and previous work experience candidates for promotion have.


  2. "Nordstrom is hard work but worth it in the long run."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Bellevue, WA
    Current Employee - Sales Associate in Bellevue, WA
    Recommends
    Approves of CEO

    Pros

    Nordstrom is a company that promotes from within, understanding the Nordstrom culture is a valuble asset for growth within the company. Nordstrom has a good benefits program and gives back to employees when the company achieves success.

    Cons

    Nordstom has very high expectations of employees in leadership roles. It is expected to work long hard hours; this is an expectation if you want to persue a career with the company. The expectation is to work over 40 hours a week when in a management role. This is not very condusive to an active social life. It is typical for employees to be promoted based on relationships with in the company rather than hard work.

    Advice to Management

    Senior manage should sepn more time focusing on the positive perfomances of the employees. Senior management should avoid patronizing many employees when attempting to inspire.

  3. "Good starter, but not enough to stay on your feet"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Salem, OR
    Current Employee - Sales Associate in Salem, OR
    No opinion of CEO

    Pros

    One of the most recognized retail stores in the country. As an employee, one is able to create connections with their customers that can lead to better things. Respectable employer

    Cons

    Being in a position where one only works from commission can be hard (especially when economy is bad). This can cause a lot of stress and sometimes may not be enough to pay bills. Some fellow employees will also take your sales, which creates tension among sales people and even between managers. The stress to sell retail cards is also a huge thing that nordstrom pushes, but can become overwhelming and tiring when 10 people tell me the same thing in one day (The "TPS Reports" from Office Space).

    Advice to Management

    Be firm with decisions, be knowledgeable with company guidelines, uphold the rules that one enforces.


  4. Helpful (2)

    "Overworked and under payed."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Seattle, WA
    Current Employee - Sales Manager in Seattle, WA
    No opinion of CEO

    Pros

    The ability to create your own paycheck.

    Cons

    They ask you for too much, and don't pay enough in return. Expectations raise, pay and the amount of time you have stay the same.

    Advice to Management

    It's ironic that in a time when we are expected to develop future leaders, you are losing so many to overwork and underpay. You ask too much, and (now) give too little in return. We feel guilty when we leave at 5p, when we were there at 6.30a. It is in our schedule to work overtime , yet you speak of a work life balance. Meetings here, meetings there, yet we still must meet somehow make the time to meet our individual sales goals. You increase those expectations while at the same time, take away our support.


  5. "Fashionable and customer service-oriented individuals will thrive here."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Seattle, WA
    Former Employee - Sales Associate in Seattle, WA
    Recommends
    Approves of CEO

    Pros

    I was fortunate enough to work in the Flagship store under the tutelage of some amazing managers. Everyone fosters a great sense of 'Nordstrom culture' through morning all-store meetings, department meetings and employee recognition.

    Cons

    Everyone is pretty competitive and there is the unwritten rule of dressing to impress (but then again this is sales, right?). There is a certain level of pettiness a

    Advice to Management

    Awesome company, keep up the great work!


  6. ""get money..""

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Person in San Francisco, CA
    Current Employee - Sales Person in San Francisco, CA
    Recommends
    Approves of CEO

    Pros

    Its a good place to make money.

    Cons

    It's very very hard to get health benefits!! I hate it

    Advice to Management

    respect should be demanded from all employees!


  7. "A great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - 'Anonymous' in Seattle, WA
    Former Employee - 'Anonymous' in Seattle, WA
    Recommends
    Approves of CEO

    Pros

    Inverse Pyramid is real. Major focus on the customer. Has strong culture and values and is very considerate and deliberate about decisions impacting employees and customers.

    Cons

    Hard to break in to the culture. Some people very resistant to considering new ideas and change. Need a bit more awareness and focus on the outside world..especially competitors, and changes driven by technology

    Advice to Management

    Develop a holistic company strategy including a vision around customer experience, technology, organization, recruiting, cultural and working environment of the future. Most of strategy is currently store based and financial and doesn't address broader aspects of future business change likely to be necessary.

  8. "Nordstrom Buying Office"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Replenishment Buyer in Seattle, WA
    Former Employee - Replenishment Buyer in Seattle, WA
    Recommends
    Approves of CEO

    Pros

    You get to be a part of one of the leading apparel retailers. A variety of classes are offered to advance skills, and most people have started working on the floor so they are very conscious of how their work effects the rest of the company. Their customer service philosophy is not only extended to their shoppers, but it is a mentality in working environment too. You don't have to fight very hard to get the information you need.

    Cons

    Promotions are sometimes offered because of tenure and not necessarily because of an applicable skill set. The teamwork across the company usually helped cover and build those skills up though.

    Advice to Management

    none


  9. "Nordstrom: A great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Seattle, WA
    Current Employee - Manager in Seattle, WA
    Recommends
    Approves of CEO

    Pros

    There are many opportunities to try different things. If you work in Finance, and you're interested in Marketing, you can go there. The 'entrepreneurial' culture is very strong. The open door policy is real. New ideas are always welcome.

    Cons

    It is not easy to move up in the organization, unless you move up through the sales floor. There is not a lot of flexibility with hours, work at home, job sharing, part time opportunities, etc. Also, the insurance benefits are not great.

    Advice to Management

    Be open minded. Recognize your employees at all levels. Work hard to maintain your reputation as a great company to work for. Change with the times, and make sure you stay competitive.


  10. "The best service you can give is to sell something."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in San Francisco, CA
    Current Employee - Sales Associate in San Francisco, CA
    Recommends
    Approves of CEO

    Pros

    I like the atmosphere of the work environment.

    Cons

    you can't hook up with the managers

    Advice to Management

    Nothing


Showing 48 of 8,495 reviews
Reset Filters