Nordstrom Reviews in Salt Lake City, UT | Glassdoor

Nordstrom Salt Lake City Reviews

Updated February 7, 2017
26 reviews

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Salt Lake City, UT

3.5
Star Star Star Star Star
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Recommend to a friend
Approve of CEO
Nordstrom President and Director Blake W. Nordstrom
Blake W. Nordstrom
16 Ratings

26 Employee Reviews

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Pros
Cons
  • I often struggle to find a good work/life balance (in 299 reviews)

  • Long hours a lot of returns customers that are very picky management is not so great not many days off especially around holidays (in 422 reviews)

More Pros and Cons

  1. "If you want to give it your all, this will be great for you."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Salesman in Salt Lake City, UT
    Current Employee - Salesman in Salt Lake City, UT
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Nordstrom part-time (More than a year)

    Pros

    The company is an amazing one to work with. I've worked with them for almost a year and a half and I love it there. There is a real community of people there that you can connect, and become friends with.

    The job can be good if you are in school since they can give you a flexible work schedule.

    Cons

    The job can be very draining at times.

    Some departments and stores can be a bit like gossip houses and are very clicky. You do not want to get stuck there.

    Unless you want this to be your career instead of just a job, you have to work your butt off and hopefully you will be recognized for it.

    Sometimes being a top seller makes people resent you, my advice is just to try and be a friend to them anyway.

    Advice to Management

    Just because someone is a good salesman or saleswoman, it doesn't mean they will be a good manager. I've seen several people promoted who were good salespeople, but horrible managers, and assistant managers. Don't rule out people just because they don't sell as much. Some people work better when supporting a team.


  2. "Good Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Manager in Salt Lake City, UT
    Current Employee - Department Manager in Salt Lake City, UT
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Nordstrom full-time (More than 5 years)

    Pros

    Easy to move up if you want to be in management.

    Cons

    Take home commission percentages are decreasing.

    Advice to Management

    Be understanding of your staff and willing to accommodate.


  3. "Department Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Manager in Salt Lake City, UT
    Former Employee - Department Manager in Salt Lake City, UT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Nordstrom (More than a year)

    Pros

    - Great environment
    - Discount
    - Usually willing to work with you
    - Decent benefits
    - Somewhat flexibile on schedule (mostly depends on your role)
    - Great products
    - Inverted pyramid dynamic

    Cons

    - DM's DO NOT get paid enough, especially at the Rack
    - A LOT of Politics its all about who you know, and how much you suck up


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  5. "Excellent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Manager in Salt Lake City, UT
    Former Employee - Department Manager in Salt Lake City, UT
    Neutral Outlook
    Approves of CEO

    I worked at Nordstrom full-time (More than 8 years)

    Pros

    Advancement opportunities, make friends, ability to work in all departments, good training, flexible schedule for non management, employees discount even on sale items, ability to make your own paycheck if your motivated.

    Cons

    Long hours during sales, holidays. You need to interview with the department manager if you would like to switch departments. Can have clicks within departments. Favorites get better hours.

    Advice to Management

    Value your good employees


  6. Helpful (1)

    "Really Depends on Your Location"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Salt Lake City, UT
    Former Employee - Sales Associate in Salt Lake City, UT
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Diverse coworkers
    you talk to a lot of different people
    potential to earn a lot during holidays
    they promote from within

    Cons

    Your experience is heavily dependent on your manager and location
    when it's slow you don't make a lot of money
    on your feet for 8 hours
    Hours are really irregular so its hard to plan things
    return policy is really inconsistent so people can be sketchy

    Advice to Management

    If an entire location is doing poorly, maybe its time to re-train upper management.


  7. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Salt Lake City, UT
    Current Employee - Sales Associate in Salt Lake City, UT
    Recommends
    Positive Outlook

    I have been working at Nordstrom full-time (Less than a year)

    Pros

    Good range of items to get a discount on, nice clean store with janitorial staff

    Cons

    Not great discount, poor leadership and scheduling

    Advice to Management

    Pickier with managers


  8. "Meh"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Salt Lake City, UT
    Current Employee - Sales Associate in Salt Lake City, UT
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Nordstrom full-time (More than 3 years)

    Pros

    Flexible hours, great health and 401k benefits and unlimited commission. You can definitely make a lot of money if you're in the right department!

    Cons

    You need to kiss a lot of butt if you want to move up and hard work goes unnoticed. I don't understand how some people are managers there, they don't do much.

    Advice to Management

    Quit acting like you're better than the majority, you work at the mall. You need to recognize the people that make you look good.


  9. "Not a career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate - Shoes in Salt Lake City, UT
    Current Employee - Sales Associate - Shoes in Salt Lake City, UT
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Nordstrom full-time (More than a year)

    Pros

    It's easy work, it pays well for the amount of skill needed, and the hours are really flexible. Great for students or part time.

    Cons

    Commission is very stressful. During the holiday season, most sales associates are making $25 an hour and during slow parts of the year, you're working as hard as you can to make $11 an hour.

    Advice to Management

    Don't overstaff your sales floors. Hire capable sales people to handle the floor. Too many salesmen on the floor is detrimental to everyone.


  10. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Salt Lake City, UT
    Current Employee - Sales in Salt Lake City, UT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Nordstrom full-time (More than a year)

    Pros

    No cap as to making money

    Cons

    Log hours and management floods sales floors

    Advice to Management

    Stay out of the office and be on the sales floor to see what is actually going on


  11. Helpful (1)

    "Cosmetics"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Cosmetics Counter Manager in Salt Lake City, UT
    Current Employee - Cosmetics Counter Manager in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nordstrom part-time

    Pros

    the pay is great, especially if you're still in college or need a flexible schedule to fit your lifestyle. Has great perks, and opportunity to meet powerful people. Very hands on and fun at the same time.

    Cons

    the downfall about this job is the working through all of the blackout dates and holidays. The job is high stress but manageable. Sales goals are high and expected to be achieved.

    Advice to Management

    Management is always changing. Sometimes change is good, but to keep in mind a work life balance. Retail is tough and can be emotionally/physically challenging, we need different perks to keep us sane during long sales.



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