Nordstrom Reviews in Salt Lake City, UT | Glassdoor

Nordstrom Salt Lake City Reviews

Updated September 5, 2017
30 reviews

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Salt Lake City, UT

3.7
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30 Employee Reviews

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Pros
  • Nice salary, good discount, promote from within (in 195 reviews)

  • Nordstrom puts customer service first which really makes this retail company stand out compared to others (in 574 reviews)

Cons
More Pros and Cons

  1. "Great Internship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Retail Management Intern in Salt Lake City, UT
    Former Intern - Retail Management Intern in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nordstrom as an intern (Less than a year)

    Pros

    Retail management internship was great for college students wanting to learn more about fashion and customer service.

    Cons

    Long hours, I would work from 1-10pm and then sometimes have to come in the next morning for a 7-3pm shift.

    Advice to Management

    none


  2. "Beauty stylist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nordstrom full-time (More than 3 years)

    Pros

    High hourly, flexible hours, be your own boss

    Cons

    Unrealistic sales goals, lack of job stability

  3. "Not for everyone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Salt Lake City, UT
    Former Employee - Sales Associate in Salt Lake City, UT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Nordstrom part-time (More than a year)

    Pros

    Generally flexible schedule.

    Works as a good job while going to school.

    Commission (if you were able to sell enough to earn it) was great.

    That's about it.

    Cons

    Cold calling customers that you spoke to once, they bought a shirt, and then you haven't seen or talked to in almost a year but you are expected to call and act like their best friend.

    Sometimes the selling goals are impossible. That's not a cop out, that's a simple fact when you are new. Everyone who is a regular shopper already has someone they go to for everything, and they won't change. If they do, you will be accused of stealing someones personal customer, even if you didn't know.

    Management is too quick to throw their employees under the bus if a customer complains. (spoiler alert, the customer is rarely right about store policy)

    Its commission based, you will be let go if you don't sell enough.

    Its commission based, people there can and will be sharks and trample you if they have to.

    Advice to Management

    Picking managers because of high selling numbers isn't the best idea. Pick those that have good leadership skills, effective communication, etc. Simply because someone can sell a lot of skirts doesn't mean they will be good at holding a department together.


  4. "Life of retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Salt Lake City, UT
    Current Employee - Sales in Salt Lake City, UT
    Doesn't Recommend

    I have been working at Nordstrom full-time (More than 10 years)

    Pros

    Can be a very fun and enjoyable work environment.

    Cons

    Very little to no training for managers.

    Advice to Management

    In a currently changing retail market, an evolving marketplace is inevitable. The best sales person in the world can't makeup for how a consumer wants to shop. This company needs to evolve with the market.


  5. "Nordstrom City Creek"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Salt Lake City, UT
    Current Employee - Sales Consultant in Salt Lake City, UT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Nordstrom full-time (More than a year)

    Pros

    Flexible and easy scheduling. Great for students.

    Cons

    Lots of turnover with employees and management.


  6. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Manager in Salt Lake City, UT
    Current Employee - Department Manager in Salt Lake City, UT
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Nordstrom full-time (More than 5 years)

    Pros

    Easy to move up if you want to be in management.

    Cons

    Take home commission percentages are decreasing.

    Advice to Management

    Be understanding of your staff and willing to accommodate.


  7. "Department Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Manager in Salt Lake City, UT
    Former Employee - Department Manager in Salt Lake City, UT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Nordstrom (More than a year)

    Pros

    - Great environment
    - Discount
    - Usually willing to work with you
    - Decent benefits
    - Somewhat flexibile on schedule (mostly depends on your role)
    - Great products
    - Inverted pyramid dynamic

    Cons

    - DM's DO NOT get paid enough, especially at the Rack
    - A LOT of Politics its all about who you know, and how much you suck up

  8. "Excellent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Manager in Salt Lake City, UT
    Former Employee - Department Manager in Salt Lake City, UT
    Neutral Outlook
    Approves of CEO

    I worked at Nordstrom full-time (More than 8 years)

    Pros

    Advancement opportunities, make friends, ability to work in all departments, good training, flexible schedule for non management, employees discount even on sale items, ability to make your own paycheck if your motivated.

    Cons

    Long hours during sales, holidays. You need to interview with the department manager if you would like to switch departments. Can have clicks within departments. Favorites get better hours.

    Advice to Management

    Value your good employees


  9. Helpful (1)

    "Really Depends on Your Location"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Salt Lake City, UT
    Former Employee - Sales Associate in Salt Lake City, UT
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Diverse coworkers
    you talk to a lot of different people
    potential to earn a lot during holidays
    they promote from within

    Cons

    Your experience is heavily dependent on your manager and location
    when it's slow you don't make a lot of money
    on your feet for 8 hours
    Hours are really irregular so its hard to plan things
    return policy is really inconsistent so people can be sketchy

    Advice to Management

    If an entire location is doing poorly, maybe its time to re-train upper management.


  10. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Salt Lake City, UT
    Current Employee - Sales Associate in Salt Lake City, UT
    Recommends
    Positive Outlook

    I have been working at Nordstrom full-time (Less than a year)

    Pros

    Good range of items to get a discount on, nice clean store with janitorial staff

    Cons

    Not great discount, poor leadership and scheduling

    Advice to Management

    Pickier with managers


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