Norfolk Southern Reviews in Fort Wayne, IN | Glassdoor

Norfolk Southern Fort Wayne Reviews

6 reviews

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Fort Wayne, IN Area

3.5
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Norfolk Southern Chairman, CEO, and Director Wick Moorman IV
Wick Moorman IV
1 Rating

6 Employee Reviews

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Pros
  • The pay and benefits were best of the best (in 42 reviews)

  • Interesting work environment, good pay, good industry exposure/experience (in 56 reviews)

Cons
  • Work life balance can be very difficult, especially with a family (in 35 reviews)

  • On call 24/7, at work more than home, commonly work 36 hours straight (in 27 reviews)

More Pros and Cons

  1. Helpful (1)

    "Good experience, lots of opportunities to go up the ladder."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management Trainee in Fort Wayne, IN
    Current Employee - Management Trainee in Fort Wayne, IN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Norfolk Southern full-time (Less than a year)

    Pros

    Lots of advancement opportunities and great people to be around with good benefits. If you like to lead people and take responsibility then this is the right job.

    Cons

    No work like balance tho. If you just want to work 40 hours a week then this is not a job for you. Railroad is a career with lots of responsibilities. No advancement if you're not willing to relocate. Some people even move 5 to 6 times in their career.


  2. Helpful (3)

    "Great job, bad management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Railroad Freight Conductor in Fort Wayne, IN
    Current Employee - Railroad Freight Conductor in Fort Wayne, IN
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Norfolk Southern full-time (More than 5 years)

    Pros

    Pay is great, Working as a yard conductor is nice once you have the seniority to hold a steady job.

    Cons

    On call 24/7 365 until you have enough seniority to hold a steady yard job. Then you will be promoted to engineer, in which you will be on call until you retire.

    Advice to Management

    Get out of the bushes and coach your crews. X type management ended after WWII, you crews will work harder for a manager they like.


  3. Helpful (1)

    "Test relays at signal and crossing locations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Signal Test Man in Fort Wayne, IN
    Current Employee - Signal Test Man in Fort Wayne, IN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Norfolk Southern full-time (More than 3 years)

    Pros

    Decent health care benefits. 401k, Retirement. Good normal working hours. Freedom to plan your own work day.

    Cons

    A lot of new supervisors are being hired right out of college with no experience. On call 24/7.


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  5. Helpful (1)

    "No day is ever the same."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Railroad Freight Conductor in Fort Wayne, IN
    Current Employee - Railroad Freight Conductor in Fort Wayne, IN
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Pay and benifits and of course riding the rails. Old railroad mentality is leaving and a modern railroad is underway.

    Cons

    Family work balance. Pay during first six months of training is only 600 a week.

    Advice to Management

    Find better work home life balance for train crews.


  6. Helpful (5)

    "Mismanaged at every level."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Locomotive Engineer in New Haven, IN
    Current Employee - Locomotive Engineer in New Haven, IN
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Railroad retirement.

    High wages if you work non stop.

    Cons

    Upper level managements insistence on placing discipline higher than training and corrective instruction.

    Advice to Management

    Your insistence on "everything being handled" has thoroughly killed the last bit of pride in our jobs, and allowed a mindset of who cares about running the snot out of the UPS train, just do not violate any rules. With so little leeway, most employees operate in "survival mode". The attitude of finding someone to blame and not addressing the actual cause for major issues is a disservice to all investors and employees. This attitude runs rampant, when your lower level employees take the brunt for problems they did not cause this is a recipe for long term stagnation or worse. Ideally, senior leadership would realize that fixing core issues is the top priority. Trains departing 6-8 hours after being called, re crewed on the line of road, maybe multiple times. This is currently, not the record traffic times of yore. Would it not make sense to put another job or two on at the yards? Your burning an extra crew either way, and frankly be a much more efficient use of time as the crew could build more than one train. I guess there is too much to list as "areas of improvement", but riding your lower level supervision and T/E people into the ground with incessant rules check/discipline cycles is not moving us forward. Quite the contrary. We all understand the need to be safe, follow the rules. So really all we are doing is burying our collective heads in the sand and ignoring long term inefficiencies/bad operating practices.

     You cannot keep everyone in an organization happy, but when you have nearly everyone unhappy that will not reap you rewards on the bottom line.


  7. Helpful (1)

    "A good company, if you can take it."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mechanical Supervisor in Fort Wayne, IN
    Current Employee - Mechanical Supervisor in Fort Wayne, IN
    Approves of CEO

    Pros

    Attrition due to retirement is very high right now. This creates an environment where you can move quickly up the ladder if you can put forth the effort.

    Cons

    Long hours, lack of holidays.

    Advice to Management

    Quality of life needs to be improved.


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