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Norfolk Southern Reviews
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    Norfolk Southern Reviews

    Updated Feb 22, 2020

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    2.6
    28%
    Recommend to a Friend
    25%
    Approve of CEO
    Norfolk Southern Chairman, President and CEO James A. Squires
    James A. Squires
    194 Ratings
    Pros
    Cons

    • "Needs shift in culture and better work life balance" (in 76 reviews)

    • "Not to mention, the railroad is contracting, so opportunities are MIA" (in 64 reviews)

    More Pros and Cons
    1. Featured Review
      Helpful (3)

      "Love my job, and we are moving up!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Conductor in Baltimore, MD
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Norfolk Southern full-time for less than a year

      Pros

      Diverse workload Great and supportive co-workers Management support Great Pay Guaranteed minimum (Extra list) - Non-extra list do not need it. Rotating days off (6 on-call, 2 rest days) Advancement opportunities up the road (short road) I have only been marked up for 5 months at the time of this post. In this short time, I have became the senior conductor on the extra list. Meaning, I am next in line to hold a regular job, with regular hours. I have seen reviews suggesting we have poor management, this is not true. We have a very supportive staff. In my experience, if a Train-master puts out something which is aggravating, it probably came down from over their heads.

      Cons

      Can be odd hours, but once you learn to read the schedule and see who is off. It becomes easier to make plans. You might miss some events from this schedule, but know that is only so long as you are on the extra list, which is not permanent.

      Continue reading
      Norfolk Southern2019-04-06

    2. "Norfolk Southern Internship is Invaluable"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - IT Intern in Atlanta, GA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Norfolk Southern full-time for less than a year

      Pros

      -amazing team -meaningful tasks -good salary -great HQ location

      Cons

      -no vacation days for interns

      Continue reading
      Norfolk Southern2019-07-08
      3. Join the Norfolk Southern team
      See Our Latest Jobs

    3. "Interesting"

      StarStarStarStarStar
      Current Employee - Signal Maintainer in Chicago, IL

      I have been working at Norfolk Southern full-time for more than 8 years

      Pros

      Pay, retirement, insurance, recognition, legacy

      Cons

      Weak unions, business minded, core values questionable.

      Continue reading
      Norfolk Southern2020-02-23

    4. "Good Company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Market Manager in Norfolk, VA
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Norfolk Southern full-time for more than 5 years

      Pros

      Good pay, relatively good work-life balance

      Cons

      Old, slow, working on being more employee-focused, but not there yet

      Norfolk Southern2020-02-18

    5. "Greedy"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Signal Maintainer 
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Norfolk Southern full-time for more than 5 years

      Pros

      The pay is great, supervisors are knowledgeable and good to work for.

      Cons

      Never knowing where you will be working. I went from Northern Ohio to Southern West Virginia to North Central Virginia all in 4 weeks. The company boasts record profits then furloughed 140 signal maintainers.

      Continue reading
      Norfolk Southern2020-02-14

    6. "Working at the railroad"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Signal Maintainer in Cincinnati, OH
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I have been working at Norfolk Southern full-time for more than 8 years

      Pros

      Good pay, good time off in construction.

      Cons

      Weak BRS Union weak job security most depts are a revolving door. You will be offered another job in a different dept. Can never relocate because the weak BRS union allows the to cut jobs at will and you get bumped from job to job city to city so you are crazy to relocate for this company

      Continue reading
      Norfolk Southern2020-02-13

    7. "Ct"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Railroad Conductor in Atlanta, GA
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Norfolk Southern full-time for less than a year

      Pros

      Benefits, pay, training, work, people, managers

      Cons

      Lifestyle , training pay, away from home business cycles work Managers

      Norfolk Southern2020-02-08

    8. "Times have changed"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Marketing Manager in Roanoke, VA
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Norfolk Southern full-time for more than 10 years

      Pros

      In the beginning the benefits were great. Things have changed now but the benefits are still pretty good

      Cons

      I have no cons it is what it is.

      Continue reading
      Norfolk Southern2020-02-06

    9. "No work/life balance but good pay and benefits"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Train Conductor 
      Doesn't Recommend
      Disapproves of CEO

      I have been working at Norfolk Southern full-time for more than a year

      Pros

      good pay and benefits; work isn't hard

      Cons

      bad management, lack of communication of management to the crews; too many rules that can cause you to lose your job although they say its for safety

      Norfolk Southern2020-01-28

    10. "Great pay"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Computer Aided Drafting Designer in Chattanooga, TN
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at Norfolk Southern full-time for more than 10 years

      Pros

      Excellent Pay, leadership training, and relocation package available,

      Cons

      Job uncertainty, due to downsizing.

      Norfolk Southern2020-01-26

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