Norfolk Southern Reviews | Glassdoor

Norfolk Southern Reviews

Updated March 12, 2019
679 reviews

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2.9
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Norfolk Southern Chairman, President and CEO James A. Squires
James A. Squires
106 Ratings

Employee Reviews

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Pros
Cons
  • "I got the impression that work-life balance would be hard to maintain as the job can be quite demanding" (in 63 reviews)

  • "No work-life balance, you will be on call 24/7, outdated culture" (in 40 reviews)

More Pros and Cons

  1. Featured Review

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Atlanta, GA
    Current Employee - Software Developer in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Norfolk Southern full-time (More than a year)

    Pros

    Midtown location in ATL is exciting but probably more for younger people coming out of college like myself. Pay and benefits are great. 401k contribution and pension.

    Working in the IT dept here is great with flex start time. WFH available. There are opportunities to move around departments. Work life balance is great, no overtime or weekend craziness, unless needed but happens rarely. Newly renovated office space is nice to be in for 8 hrs everyday.

    Technology is improving. Most teams are java or .net on the backend. Frontend is one of the Javascript frameworks.

    I enjoy coming to work everyday and my team is super!

    Cons

    Not much cons. I enjoy everyday here but if I have to think of a con, here goes...
    Management is obviously old school in their ways and thinking and a little resistant to new ideas, but that's true of humans anywhere who have done the same thing for a long time.

    The place is very bureaucratic with decision making and such.

    Different teams have different experiences, for example, another developer from another team quit after 4 months because he couldn't stand the place and said his team members were not supportive, meanwhile my team could not have been any more suppportive, so..i guess it is what you make of it.

    Advice to Management

    Not much complaint here but seems like the guys in the field may feel otherwise.

    Norfolk Southern Response

    Jan 4, 2019 – Asst Mgr Candidate Experience

    Thank you for sharing your experience and bringing a positive attitude to your workspace.


  2. "Good place to work!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Technology Engineer in Atlanta, GA
    Former Employee - Senior Technology Engineer in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Norfolk Southern full-time (More than 10 years)

    Pros

    Competitive salary and benefits

    One of view big corporations to still over a pension

    Cons

    Normal corporate downsides...nothing specific just to NS

    Advice to Management

    Keep modernizing

    Stop eroding benefits!!!!!!

  3. "Quality Of Life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Terminal Manager in Chattanooga, TN
    Current Employee - Terminal Manager in Chattanooga, TN
    Doesn't Recommend

    I have been working at Norfolk Southern full-time (More than 10 years)

    Pros

    Good benefits,good salary. If you make it to retirement good retirement

    Cons

    Long hours, they claim they were moving towards giving employees more time with their families, in my case that never happened. Work 12 hours a day at least 5 days a week, providing that nothing goes wrong, if something goes wrong your off days will be suspended until whatever problems or goals are cleared up no matter what you had planned.

    Advice to Management

    You cannot work an employee over 60 hours a week and expect their best performance. You can’t hold a bonus over an employees head the entire year to motivate them until it’s bonus time and leave all the employees disappointed.


  4. "Good pay and benefits crappy management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Railroad Conductor in Memphis, TN
    Former Employee - Railroad Conductor in Memphis, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Norfolk Southern full-time (More than 5 years)

    Pros

    Pay
    Retirement
    Benefits
    Weather
    Outdoors
    Money
    Wealthier
    Trains
    Engines
    Management
    Being on call
    Life/work balance
    Dangerous Job
    Weather

    Cons

    Management
    Being on call
    Life/work balance
    Dangerous Job
    Weather

    Advice to Management

    Let us railroad


  5. "Its not a bad place to work.."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Conductor in Cleveland, OH
    Current Employee - Conductor in Cleveland, OH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Norfolk Southern full-time (More than 3 years)

    Pros

    People you work with, pay, benefits.

    Cons

    Life style for sure
    Management to employee relations

    Advice to Management

    ease up..


  6. "Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer/Conductor in Knoxville, TN
    Former Employee - Engineer/Conductor in Knoxville, TN
    Doesn't Recommend
    Negative Outlook

    I worked at Norfolk Southern full-time (More than 10 years)

    Pros

    Benefits. Decent compensation and killer retirement if you can tolerate 30 years to get it

    Cons

    Treat you horrible. Throw all morals out the window

    Advice to Management

    Find a new job. Treat people with respect

    Norfolk Southern Response

    Mar 11, 2019 – Asst Mgr Candidate Experience

    Thank you for taking the time to share your feedback. We encourage you to report any ethics violations to https://www.nscorp.com/Ethics/#home


  7. "Summer Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Norfolk Southern full-time

    Pros

    Easy work to do for new employees

    Cons

    Hard to learn new things

  8. "Business Analyst"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    A good place to work. Excellent retirement benefits and good opportunities for career progression.

    Cons

    Can be slow to make changes or progress.

    Advice to Management

    Continue to adopt new policies like work from home and flexible work options.


  9. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Railroad Conductor
    Current Employee - Railroad Conductor

    I have been working at Norfolk Southern full-time

    Pros

    Good benefits and wages, union, healthcare, training

    Cons

    Work-life balance, no dental coverage after 1 year, management could do better


  10. "Good Pay, Family and Lifestyle suffers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Train Dispatcher in Atlanta, GA
    Current Employee - Train Dispatcher in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Norfolk Southern full-time (More than a year)

    Pros

    Pay and Benifits are good

    Cons

    Other railroads pay more for the position

    Management finds ways to make things your fault, regardless of who may be responsible

    The work schedule is unpredictable until you have a set schedule

    No parking at the office, either have to use public transportation or pay in parking garages

    Advice to Management

    Take personal responsibility