Norfolk Southern Reviews
Updated May 16, 2021
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Recommend to a Friend
Approve of CEO
James A. Squires
329 Ratings
Pros
"Good pay for the amount of work" (in 154 reviews)
"good pay and benefits; work isn't hard" (in 108 reviews)
Cons
"Long hours & poor work/life balance" (in 93 reviews)
"Not really a con, but it is hard to get a job in the railroad" (in 71 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of Norfolk Southern and is not affected by filters.
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- Former Employee, less than 1 year★★★★★
Pros
Good, fast, fun, eager, hard.
Cons
long days, hard work, good people
Continue reading - Current Employee, more than 3 years★★★★★
Pros
Great at helping you shape your managerial skills as there are tons of things that happen on a daily basis that test your ability to lead and operate.
Cons
Very high on micromanaging. They pass the buck way too often on things. They promote people who barely do anything; or in my case people who have been on sick leave more than they have actually worked(I wish I was making this up). And the overall work life balance is terrible. I have literally worked 35 days straight one time; DOCTORS do not even do that. The yard I worked at was small but we encompassed 4 to 5 other yards that I either managed or had to know so the scale in operations were massive.
Continue reading - Current Employee, more than 8 years★★★★★
Pros
The pay is ok. They have restrooms
Cons
Let's see ... where to start. The management is a joke. They like to pretend to care about you, until its time to fire half of the department, which seems to happen every 6 months. The benefits are plummeting into the toilet. If you do your job well and get good reviews, they keep you in your position and promote externally, because they fear that losing you to another position will be more difficult than training someone to do your job. Management doesn't listen to its employees and instead spends money hiring outside agencies to tell them exactly what their employees are telling them. In the same breath they say tell departments and department heads to cut costs. Seems pretty illogical to cut costs while upper management wastes money on agencies. They have the worst customer service EVER. They are ranked as the 2nd worst place to work in the nation. They like to "build apps" every 6 months and expect employees to engage in the apps then when they finally get a sizable level of adoption, they find a new app and everything starts over again. I could go on, but why. Just RuN as fast as you can.
Continue reading - Current Employee, more than 8 years★★★★★
Pros
Benefits are some of the best
Cons
Work schedules are terrible for homelife
- Former Employee★★★★★
Pros
Work life balance is pretty good
Cons
Employee development is not the greatest.
- Current Employee★★★★★
Pros
Job pays great and ok benefits
Cons
No home work life balance.
Continue reading - Current Employee, more than 1 year★★★★★
Pros
Amazing people, lots of opportunities to learn
Cons
Not a lot. Technology practices are a bit behind but they are catching back up, with brand new tech.
Continue reading - Former Employee★★★★★
Pros
Was a great place to work
Cons
Moved out of the area
- Current Employee, more than 1 year★★★★★
Pros
Good Pay, Benefits, Retirement, and safety minded company.
Cons
Physical Labor job, no overtime, and alot of travel.
Continue reading - Current Employee★★★★★
Pros
Pay and benefits is ok
Cons
Not a family oriented based company
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