Norfolk Southern Reviews | Glassdoor

Norfolk Southern Reviews

Updated April 24, 2017
441 reviews

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Full-time Part-time

2.9
Star Star Star Star Star
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Approve of CEO
Norfolk Southern Chairman, CEO, and Director Wick Moorman IV
Wick Moorman IV
187 Ratings

441 Employee Reviews

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Pros
  • The pay and benefits were best of the best (in 42 reviews)

  • Interesting work environment, good pay, good industry exposure/experience (in 56 reviews)

Cons
  • Work life balance is non-existent (in 35 reviews)

  • On call 24/7, at work more than home, commonly work 36 hours straight (in 28 reviews)

More Pros and Cons

  1. Helpful (1)

    "Toss up"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Norfolk, VA
    Current Employee - Anonymous Employee in Norfolk, VA
    Doesn't Recommend
    Positive Outlook

    I have been working at Norfolk Southern full-time (More than 5 years)

    Pros

    Pay, benefits, pension, unlimited paid sick time for professional positions, potential for upward mobility

    Cons

    Lack of ethics. Unfair hiring processes. No transparency. Immature and conniving management.


  2. "Excited To Work With Great Company"

    Star Star Star Star Star
    Current Employee - Lead Business Analyst in Atlanta, GA
    Current Employee - Lead Business Analyst in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Norfolk Southern full-time (Less than a year)

    Pros

    They have long term projects
    Good & Responsive Staff
    Great Client Base
    Catering to employee needs and going extra mile for employee satisfaction
    Process Green card immediately

    Cons

    Nothing as of now


  3. "Very exciting title of work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Electrician in Norfolk, VA
    Current Employee - Electrician in Norfolk, VA

    I have been working at Norfolk Southern full-time (More than 5 years)

    Pros

    Pay scale is pretty good

    Cons

    Need to be more training

    Advice to Management

    Just keep doing what your doing


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Employment Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Norfolk, VA
    Current Employee - Anonymous Employee in Norfolk, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Norfolk Southern full-time (Less than a year)

    Pros

    Great Team, Great Location, Exciting Job

    Cons

    Need to help employees more with harder work


  6. "IT Helpdesk"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Agent in Atlanta, GA
    Current Employee - Customer Care Agent in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Norfolk Southern full-time (More than 10 years)

    Pros

    The IT Helpdesk has a great work environment in Midtown Atlanta. They have great benefits, including great vacation allowance and 401K Plan.

    Cons

    Working at a 24/7 Helpdesk has its cons as my work week includes weekends and sometimes holidays, if there aren't enough volunteers.


  7. "Any Other Rail Company, Just Not This One"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Special Agent in Chicago, IL
    Former Employee - Special Agent in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Norfolk Southern full-time (More than 3 years)

    Pros

    It's a a very small pay check if you're a woman of color

    Cons

    Too much to list, from unequal pay to for women of color to absolutely NO chance for women of color to advance

    Advice to Management

    Change your outdated culture and listen to your employees. Also, until you change your management which consist of the "Good Ole Boys" you will continue to have a revolving door. You will also continue to hire unqualified individuals that no other respected law enforcement agency would hire. And remember there's more to writing on a piece of paper that you welcome cultural diversity.


  8. "It okay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Track Laborer in Memphis, TN
    Current Employee - Track Laborer in Memphis, TN
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Norfolk Southern full-time (More than 8 years)

    Pros

    40 hours check guarantee..pretty saftey place to work at. Give good job briefing..

    Cons

    No overtime . Always are willing to fired for anything. Don't believe in giving a second chance. Treat employees so bad makes them want to be in management .need more vacations

    Advice to Management

    Listen to your men at the bottom


  9. "Yardmaster"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Yardmaster in Bellevue, OH
    Current Employee - Yardmaster in Bellevue, OH
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Norfolk Southern full-time (More than 10 years)

    Pros

    Health Insurance, Pay, tend to have to manage your own work life schedule but it can be done as a Yardmaster

    Cons

    Management, none of them tend to have backbone and are told what to do from someone in Norfolk and tend not to think for themselves so the cut and slash without asking questions.

    Advice to Management

    Try and think for yourself once in a while and do what makes sense.


  10. "Union"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Carman in Greensboro, NC
    Current Employee - Carman in Greensboro, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Norfolk Southern full-time (More than 5 years)

    Pros

    Very Competitive pay, Great Retirement, Payed Holidays, Military Friendly, Not to extreme from a physical stand point.

    Cons

    closed shop (Union Only), expensive union dues, seniority based work schedules, a worker who does a a quarter of the work you do makes the same money and has better off days, work weekends for many years, work on holidays, no sick leave, work in any type of weather, takes a long time to get a decent amount of vacation, negative mentality towards management , potential to work varying shifts in same work week (swing shifts), low moral, company does not have a employee first approach.

    Advice to Management

    lighten up! Be more approachable, guys spend the majority of their adult life working for this company and are proud to do it. Try to instill more pride in the work force, let the employees involve their family and you'll have a pipe line of excited and willing workers for years to come. offer sick days or lessen qualification time for extra vacation.


  11. "Decent office environment; very competitive pay; great retirement benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Norfolk, VA
    Current Employee - Manager in Norfolk, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Norfolk Southern full-time (More than 8 years)

    Pros

    Vacation is excellent; so is Railroad Retirement; great job security- railroads have been around and will stick around for a long time; many passionate railroaders who want to do a great job; Atlanta is a great city

    Cons

    There are many locations that would be difficult to live and work

    Advice to Management

    Keep pushing positive behavior reinforcement; it will take more than a few years to overcome 150 years of culture


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