Norfolk Southern Reviews | Glassdoor

Norfolk Southern Reviews

Updated March 1, 2017
80 reviews

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2.0
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Norfolk Southern Chairman, CEO, and Director Wick Moorman IV
Wick Moorman IV
32 Ratings

80 Employee Reviews

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Pros
  • The pay and benefits were best of the best (in 41 reviews)

  • Interesting work environment, good pay, good industry exposure/experience (in 56 reviews)

Cons
  • Erratic work schedules make for keeping a work life balance difficult and keeping a happy family (in 33 reviews)

  • You will be on call 24/7 for years (in 27 reviews)

More Pros and Cons

  1. "Marketing - Account Manager Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I worked at Norfolk Southern full-time

    Pros

    Retirement benefits. Bonus opportunity. Strong balance sheet and business portfolio.

    Cons

    Poor communication from MIP level. Limited, disjointed direction. Inherent cronyism from CMO and VPs with college friends and close friends appointed to senior positions. Slow to recover from service disruptions.


  2. "Transportation Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Trainmaster
    Current Employee - Trainmaster
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Norfolk Southern full-time (More than 3 years)

    Pros

    Good pay and benefits. Company paid pension. 401k is average. Start with 3 weeks vacation. If you can work 30 years you will be in good shape.

    Cons

    Work/Life balance is horrible. Always explaining historical information. Focus is more on reports and not running the operation. Most people hired quit within 5 years or less. Too many VPs. Work on training new officers.

    Advice to Management

    Work on changing the culture. Also listen to employees and work on properly training new employees.


  3. "No opportunity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Norfolk Southern full-time (More than 10 years)

    Pros

    The pay and retirement benefits

    Cons

    No life outside of work because of crazy work schedule.
    Nearly no chance to switch departments.
    Unless your a good old boy or recruited straight out of college there is no chance for advancement.

    Advice to Management

    Practice what you preach.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Horrible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Its a start to get your foot in the railroad industry

    Cons

    The pay is horrible. As an employee , you see the hourly and salary pay that is compensated amongst other railroad companies and it is just not right.


  6. "Management :/?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good pay and good retirement

    Cons

    New management is absolutely horrible

    Advice to Management

    Quit


  7. "Transportation Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Pay and benefits were good.

    Cons

    NS works you like a dog with zero OT (for management positions). Worked nights, holidays, weekends with little time-off. If another manager took off, you had to cover their stuff. Upper management treats you like crap. Toxic work environment.


  8. "Bad management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Locomotive Engineer in Louisville, KY
    Current Employee - Locomotive Engineer in Louisville, KY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great benefits, The ability to work outside being in charge of millions of dollars worth merchandise

    Cons

    The lack of management, not paid enough for the time away from family

    Advice to Management

    Stop hiring people straight from college with no experience or knowledge of railroad operations. 2 year minimum for anyone who wants to work as an official


  9. "Company Officer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The retirement is the only good thing....which if you work here the whole time you might see 5 good retirement checks before your body checks out due to the harsh lifestyle.

    Cons

    You have no life. Overworked and the demands are so unrealistic. The nepotism is so bad and if you are not in the clique you will not make it. There is so much cut throat that take place it is not funny. If you are in transportation, you will never get out. Company of so many, with so many jobs, you would think they would allow people to go to different departments. IT IS JUST A BIG CORPORATE MOB!

    Advice to Management

    Get a grip and look at why the turnover is so high!


  10. "Trainmaster"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Norfolk Southern full-time

    Pros

    Good pay and benefits are about the only reason to work for NS as a trainmaster, which is the equivalent of a transportation operations manager.

    Cons

    Working on call 24/7/365. 80-100 work weeks. No time for family. Hostile work climate: no one trusts anyone and many in management are clawing their way to the top, with no regard for ethics.


  11. Helpful (2)

    "Great pay and benefits but...."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Norfolk Southern (More than 3 years)

    Pros

    This organization offers a great salary and benefits and could potentially turn a job into a lifelong career

    Cons

    This is place is top heavy--too many managers that are not qualified to be in supervisory positions. Seniority rules and promotions are mostly based on seniority and not the most qualified. Doesn't matter if you have a degree, you will be passed over for someone who has more seniority.

    Extremely difficult to advance to the next level without knowing the right people despite being the best candidate for the job. If you're looking for a place where your ideas will be welcomed and think outside the box, this is NOT the place for you.



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