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Norfolk Southern Reviews
Updated Nov 15, 2023
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Found 1,651 of over 2K reviews
37% Recommend to a Friend
46% Approve of CEO
Found 1,650 of over 2K reviews
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Recommend to a Friend
Approve of CEO
Alan Shaw
123 Ratings
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
- "Pay is good but you are paid for the on call lifestyle and selling your life way for a paycheck." (in 296 reviews)
- "4. Good retirement that will follow you to another railroad if you decide to change employers" (in 82 reviews)
Cons
Ratings by Demographics
This rating reflects the overall rating of Norfolk Southern and is not affected by filters.
- 2.0Nov 15, 2023General ForemanFormer Employee, more than 5 yearsSaint Louis, MO
Pros
great health Insurance, Dental, Vision, life insurance, retirement, competitive salary
Cons
Poor work life balance toxic work culture long hours, weekend's & holidays required without compensation Career opportunities require moving poor employee training
- 1.0Nov 15, 2023MachinistCurrent Employee, more than 10 yearsAltoona, PA
Pros
Good pay, easy work pension
Cons
Attitude shift work unknowledgable supervision
- 4.0Nov 13, 2023Assistant Track Supervisor/Track InspectorCurrent Employee
Pros
Great pay and long term benefits
Cons
Long hours and long days
- 2.0Nov 6, 2023SupervisorCurrent Employee, more than 3 years
Pros
The retirement is good comes with a pension
Cons
You are on call all the time. It's a hard job to have
- 2.0Nov 4, 2023MachinistCurrent Employee, more than 10 yearsAltoona, PA
Pros
Co workers are good for the most part
Cons
Management is a huge negative
- 1.0Nov 3, 2023Carmen Mechanical DepartmentCurrent Employee
Pros
Early retirement and lots of hours
Cons
You have no personal life
- 3.0Oct 27, 2023Equipment OperatorFormer Employee
Pros
Pay and insurance is great
Cons
Always looking for a reason to discipline or fire somebody
- 4.0Oct 20, 2023Railroad ConductorCurrent EmployeeSavannah, GA
Pros
It's a pretty good job.
Cons
The extra board is not fun.
- 3.0Oct 18, 2023Journeyman CarmanCurrent Employee, more than 10 yearsDecatur, IL
Pros
Benefits and fair wages plus free pizza at times. Overtime available.
Cons
short staffed, bad day's off, bad shifts, and sometimes working with potential of a serious accident if you lose focus.
- 1.0Oct 18, 2023Railroad ConductorFormer Employee, more than 3 yearsConway, PA
Pros
Lots of travel if you like it Free hotel accommodation
Cons
Extremely poor work-life balance Poor attitude between the company and workers Poor consistency of pay
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Norfolk Southern Reviews FAQs
Norfolk Southern has an overall rating of 2.7 out of 5, based on over 1,860 reviews left anonymously by employees. 37% of employees would recommend working at Norfolk Southern to a friend and 34% have a positive outlook for the business. This rating has improved by 11% over the last 12 months.
37% of Norfolk Southern employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Norfolk Southern 1.9 out of 5 for work life balance, 2.3 for culture and values and 2.7 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Norfolk Southern to be management, career development, benefits and the cons to be culture, work life balance.
