Norfolk Southern Reviews | Glassdoor

Norfolk Southern Reviews

Updated February 23, 2017
422 reviews

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422 Employee Reviews

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Pros
Cons
  • Erratic work schedules make for keeping a work life balance difficult and keeping a happy family (in 33 reviews)

  • You will be on call 24/7 for years (in 27 reviews)

More Pros and Cons

  1. "Technology Trainee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    Great work environment, learned a lot.

    Cons

    No cons, had a great experience


  2. "Company is going down the tubes."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Railroad Conductor in Roanoke, VA
    Former Employee - Railroad Conductor in Roanoke, VA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Norfolk Southern (More than 10 years)

    Pros

    Pay, retirement, benefits if you are employed long enough. Vacation is decent as well if you qualify for it.

    Cons

    Worked for NS for 10 years. Since the new CEO has taken over this company will be bought out in a matter of time. They hire you for peak season in transportation then let you go when everything slows down. Micro management is a nice term to describe NS. Not a job for a family man/women. This company is not what it was 20 years ago. You have management that has no business managing a used car lot. Very high turnover rate. If you have a decent steady income job don't leave it to work here.

    Advice to Management

    Need to get rid of excess management instead of manpower. You layoff but expect employees to make up for the loss. But don't allow your employees to mark off due to fatigue. Wake up where is the safety you preached about? Jim Squires is a joke.


  3. "Clerk"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Regular hours depending on shift. Duties assigned varies depending on management but most are regular and basic. Overall decent pay for duties.

    Cons

    Hours can be varied but most will not be what you want. It is all depending on seniority. You will get it with time but starting off will be the worst hours.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Healthcare is best around."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Atlanta, GA
    Current Employee - Assistant Manager in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Norfolk Southern full-time (More than 5 years)

    Pros

    $10/month for health insurance for someone who is single. Along with free dental and free vision. Pay into railroad retirement not social security.

    Cons

    Management stays in place for a long time, so you can get stuck on pay bands in certain departments. You can always take a lateral move though in order to keep advancing through the pay bands.


  6. "Good and Bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Locomotive Engineer in Savannah, GA
    Former Employee - Locomotive Engineer in Savannah, GA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great Benefits, Great Retirement, Diverse work force

    Cons

    Long hours, Out of town a lot

    Advice to Management

    Stop trying to fire staff and help train.


  7. Helpful (3)

    "Freight Conductor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Freight Conductor in Chicago, IL
    Former Employee - Freight Conductor in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The pay is good. For the most part the work is steady if you are in a high volume rail hub like I was. The benefits are some of the best in any industry. The retirement plan is solid. Co-workers were generally easy to work with. I loved my job and wish now that I had never left.

    Cons

    Feast or famine. If you are on an extra board that is saturated you will work very little. If there is not enough manpower to cover the board, you will live at the yard(s) your board covers. You are at the mercy of management for your job status, but if your union rep is worth anything you can sometimes get around that. Mandatory promotion to locomotive engineer and if you fail any part of the training twice you no longer have a job.

    Advice to Management

    Stop trying to make names for yourselves and seeing how many people you all can fire.


  8. "Hi"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    One of the best companies to work for!

    Cons

    Nothing to share. Great company. Hands down. I highly suggest you apply. You never truly know and this could be the start of a rewarding career for you.


  9. "Horrible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Its a start to get your foot in the railroad industry

    Cons

    The pay is horrible. As an employee , you see the hourly and salary pay that is compensated amongst other railroad companies and it is just not right.


  10. "Marketing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Norfolk Southern full-time

    Pros

    You get a lot of responsibility with pricing markets right off the bat. Great management and leadership to learn from and will support your growth. Really good benefits and work life balance.

    Cons

    some positions can require a lot of travel


  11. "Management :/?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good pay and good retirement

    Cons

    New management is absolutely horrible

    Advice to Management

    Quit



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