Norfolk Southern Reviews in Roanoke, VA | Glassdoor

Norfolk Southern Roanoke Reviews

Updated October 20, 2017
25 reviews

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Roanoke, VA Area

1.7
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Approve of CEO
Norfolk Southern Chairman, President and CEO James A. Squires
James A. Squires
2 Ratings

25 Employee Reviews

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Pros
  • The pay and benefits were best of the best (in 57 reviews)

  • Good pay for what you actually do (in 75 reviews)

Cons
  • Work life balance is very one-sided (in 53 reviews)

  • Working long shifts and on call 24/7 365 (in 31 reviews)

More Pros and Cons

  1. "Enjoyed the people and the variety, would have liked to be more involved"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Research and Tests in Roanoke, VA
    Former Intern - Research and Tests in Roanoke, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Norfolk Southern as an intern (Less than a year)

    Pros

    Worked with great people. I worked in Research and Tests and was exposed to a variety of skills I haven't learned as an engineering student.

    Cons

    Some of the work got repetitive. I seemed to be doing grunt work rather than being involved in analysis .

    Advice to Management

    Have more structure for the interns. I spent a lot of time trying to find work to do.


  2. Helpful (2)

    "Train dispatcher"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Train Dispatcher in Roanoke, VA
    Current Employee - Train Dispatcher in Roanoke, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Norfolk Southern full-time (More than 10 years)

    Pros

    Good pay and benefits are great

    Cons

    As an employee you are nothing to this company. The care nothing about you and it's very obvious. The would rather hire new employees than retain the ones they have. You are consistently subject to harsh dicaplinary action for honest mistakes. Do not waste your time with this company.

    Advice to Management

    Treat your people like you want them to work for you.

  3. "Terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Craftsman in Roanoke, VA
    Current Employee - Craftsman in Roanoke, VA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Norfolk Southern full-time (More than 10 years)

    Pros

    Good benefits and pay

    Cons

    No home life, working to support family but can't watch them grow. Unless your one of the chosen "good ol' boys" you won't ever leave your job, no advancements at all.

    Advice to Management

    Practice what you preach, if you preach diversity, try actually hiring diverse workers and not just in upper management to take pictures of to post on websites. Get a better corporate attitude cause this one is awful.


  4. "machinist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Machinist in Roanoke, VA
    Former Employee - Machinist in Roanoke, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Norfolk Southern full-time (More than 5 years)

    Pros

    The coworkers that I worked with made going to work enjoyable.

    Cons

    Every time a new shop manager would get hired, he would stir up the hornets nest by abolishing jobs, and making new rules to make a name for themselves. There's no work to life balance.

    Advice to Management

    Take care of your workers and they will take care of you and your numbers.


  5. Helpful (3)

    "Company is going down the tubes."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Railroad Conductor in Roanoke, VA
    Former Employee - Railroad Conductor in Roanoke, VA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Norfolk Southern (More than 10 years)

    Pros

    Pay, retirement, benefits if you are employed long enough. Vacation is decent as well if you qualify for it.

    Cons

    Worked for NS for 10 years. Since the new CEO has taken over this company will be bought out in a matter of time. They hire you for peak season in transportation then let you go when everything slows down. Micro management is a nice term to describe NS. Not a job for a family man/women. This company is not what it was 20 years ago. You have management that has no business managing a used car lot. Very high turnover rate. If you have a decent steady income job don't leave it to work here.

    Advice to Management

    Need to get rid of excess management instead of manpower. You layoff but expect employees to make up for the loss. But don't allow your employees to mark off due to fatigue. Wake up where is the safety you preached about? Jim Squires is a joke.


  6. "Freight Train Conductor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Conductor in Roanoke, VA
    Current Employee - Conductor in Roanoke, VA
    Doesn't Recommend
    Neutral Outlook

    I have been working at Norfolk Southern full-time (More than 8 years)

    Pros

    Pay is consistently strong for the lack of education needed.
    Benefits are great
    Vacation/PTO is good after a few years.

    Cons

    Supervision is tasked with catching you doing something wrong and disciplining you for it.
    On call nearly 24/7
    Job Security not great for newer employees


  7. "Not enough work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - IT Audit and Compliance Intern in Roanoke, VA
    Former Intern - IT Audit and Compliance Intern in Roanoke, VA
    Doesn't Recommend

    I worked at Norfolk Southern as an intern (Less than a year)

    Pros

    -Good amount of other interns to talk to and go to lunch with
    -Gave the interns a good look at some of the other jobs at the company

    Cons

    -Only enough work for about half the summer, the other 5 weeks I just sat there and tried to look busy
    -zero flexibility about hours (must work 8-5)

    Advice to Management

    -create an internship program where the interns feel valuable and not like they are wasting their time sitting there for 8 hours a day

  8. "Pretty Average"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Information Systems Developer in Roanoke, VA
    Former Intern - Information Systems Developer in Roanoke, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Norfolk Southern as an intern (Less than a year)

    Pros

    - As an intern I was paid quite well. I also received a monthly stipend for my rent and a relocation payment as well.
    - Hands on work immediately

    Cons

    - For me this is where the Pro's ended the office life was pretty drab, cubicle farm with different shades of grey to spice things up.
    - I arrived at the office and two weeks after I had arrived they announced that they were closing the office down... Needless to say interns were pretty low on the food chain as a priority for work flow. A majority of my daily routine was spend sitting on my hands waiting for authorization to access something/ anything.
    All in all it seemed like a lot of bureaucratic work to get anything done.

    Advice to Management

    Focus on youth development.


  9. Helpful (1)

    "Marketing Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Market Manager in Roanoke, VA
    Former Employee - Market Manager in Roanoke, VA
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Norfolk Southern (Less than a year)

    Pros

    Norfolk southern pays pretty well for a Corporate internship. If you go full time, you don't have to worry about losing your job if your in corporate . Because they have never laid off and it is kinda of hard to get fired.

    Cons

    Advancement will be slow in this company if you join. You pretty much know exactly were you will be in 20 years, no matter really what you do. If you like a stable high paying job with great benefits this is for you. But if you are a risk-reward kind of person, not so much.

    Advice to Management

    Spend some CapEX on your computer systems because they are so outdated.


  10. "Internal Audit"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - For Internal Audit in Roanoke, VA
    Former Intern - For Internal Audit in Roanoke, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Norfolk Southern as an intern (Less than a year)

    Pros

    Great benefits and work culture; very steady and consistent routine
    A lot of support from management

    Cons

    some outdated systems used; Not a lot of change takes place; Not as many opportunities for professional development as other companies

    Advice to Management

    They do a wonderful job with the intern program. The only thing would be to keep a slightly closer eye on the interns and make sure to support them


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