Nortel Networks Reviews | Glassdoor

Nortel Networks Reviews

Updated June 24, 2017
545 reviews

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3.5
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Nortel Networks President, Nortel Business Services Chris Ricaurte
Chris Ricaurte
117 Ratings

545 Employee Reviews

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Pros
Cons
  • The company went bankrupt; hence highest level of management not so capable (in 12 reviews)

  • the chapter 11 episode was so unpleasant where roomfuls of people were let go in the Maidenhead Office (in 17 reviews)

More Pros and Cons

  1. "Nortel is a good place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Sunrise, FL
    Current Employee - Sales in Sunrise, FL
    Recommends
    Approves of CEO

    Pros

    Great company coming back. Good Sr. Management. Great Technology. Good benefits and environment. Solid on Enterprise solutions. Getting stronger on Services and Applications. Strong Partners in Microsoft and IBM. Leapfrogging the competition. Improving channel partners. Strong global presence. Good opportunities for development. Good people quality.

    Cons

    It doesn't use Marketing to their benefit. Not easy comeback from the reduction in previous years. As a 100 years plus company there are always things to improve.

    Advice to Management

    Sr. Management has a good plan to get Nortel back in track. They are listening to employees and focusing on the business that makes sense. Very transparent for employees, partners and customers.


  2. "Good Opportunities to Develop Personal Skills still exist at Nortel"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Research Triangle Park, NC
    Current Employee - Senior Manager in Research Triangle Park, NC
    Recommends
    Approves of CEO

    Pros

    The greatest thing about working at Nortel is that, if you are a competent employee, you have direct access to Senior Management, and they are largely very interested in understanding recommendations from you. If you approach every conversation with the leadership team as it is your responsibility to quickly brief them, provide a #1 recommendation, a few options, pros and cons of each, and then a commitment to take their final decision and execute against it (they are, after all, the decision-makers of the company) you will be able to find great success at Nortel.

    Cons

    The biggest down-side, of course, is the uncertainty of the company's future. But - once you get used to that, and once you don't let that uncertainty become an excuse for you to stop working hard, then you just get on with doing your best every day.

    Advice to Management

    Engage mid-level management and below (including "rank-and-file" employees) in developing recommendations for what businesses to stay in and which to exit - and do it quickly. We have a wealth of talent at Nortel, and many of the folks in the trenches of day-to-day work understand what can be salvaged and where we need to cut our losses.

  3. "Good intentions, poor execution."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Engineer in Denver, CO
    Former Employee - Sales Engineer in Denver, CO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Best reasons to work for Nortel is the people that work there. They generally care about the success of the company but may not all achieve the goals that were set for the year. Communication is good to a point, but it seems some of the important issues get lost in the dust. Hence the financial situation they have fallen into in the last month. Nortel cares about their people, and their success. Leadership may be at fault, it may be the entire company. Time will tell, but I did enjoy the time I spent there and the relationships I developed.

    Cons

    Downsides are the obviously the state of the company and the doubts that it will exist in the coming months or years. Company morale tends to be low and gloomy and generally in doubt of they direction they are headed. Product design and support is generally slow and unresponsive. There are only a few "go-to" people within each business group that are worth their weight in gold. Which tends to drive customers crazy. Leadership is always very vague in the direction they are heading and the corrections that they are making to right the path. All of this leads to a poisonous work environment.

    Advice to Management

    Senior management should take the reigns a little more as far as employee communication. The structure of the company is geared towards working from home. This tends to alienate some employee's that don't have the direct face to face leadership. Which I think some need and some don't.


  4. "Nortel needs to get back to basics"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager
    Former Employee - Account Manager
    Recommends
    No opinion of CEO

    Pros

    The company is always on the cutting edge of Telecom tech and is always changing. Usually a good focus on personal development.

    Cons

    Long hours in terms of getting things done and internal pressure. Highly Political atmosphere has drained top talent in the Sales, marketing, tech ranks. Though lately it has also struggled due to several market changes and internal instability at the top without a clear vision. Also decisions made on forward thinking technlogy might have either been before the market was ready or reactive, need to find the sweet spot in the middle

    Advice to Management

    Get back the people who have the relationships with the customers, and develop international markets on two tracks; what drives revenue now, and the road to tomorrow thats makes sense at the local level.


  5. "Best company to work for before"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    No opinion of CEO

    Pros

    - good salary
    - good benefits package
    - good severance package (which you will need)

    Cons

    - going out of business
    - upper management cook the books
    - involved in frauds
    - everyone will soon be out of a job

    Advice to Management

    - don't cook the books
    - don't cheat
    - don't treat your employees like dirt even though you're closing shop


  6. "Nortel Networks, no longer here, but a great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Richardson, TX
    Former Employee - Anonymous Employee in Richardson, TX
    Recommends
    Disapproves of CEO

    Pros

    Very bright people, very polite and respectful, management was very open to career changes, challenging work on new technology

    Cons

    Nortel did a lot of in-house development of tools/development environment. Experience with these tools does not make you marketable.

    Advice to Management

    Next time, try to avoid bankruptcy. Have a better vision of what the market will need.


  7. "Good bye Nortel...."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Member of the Scientific Staff in Richardson, TX
    Former Employee - Member of the Scientific Staff in Richardson, TX
    Recommends
    Disapproves of CEO

    Pros

    Best Reasons: Opportunity to move into different positions within the company. Rewarded for work on special projects. Laid Back environment.

    Cons

    Massive Layoffs since 2000. The employees that were recently laid off prior to backruptcy recieved no severance. There were too many layers of management.

    Advice to Management

    Too many layers of management. Too many acquisitions that did not add value to the company. Failure to merge with other players when concolidation occured.

  8. "Instsrutor"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Instructor in Richardson, TX
    Former Employee - Instructor in Richardson, TX
    Recommends
    No opinion of CEO

    Pros

    Good overall work enviroment and staff

    Cons

    Lots of info and technology to keep up with.

    Advice to Management

    More cross training would be nice.


  9. "It was a great experience and too bad the comany was bankrupt."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Nortel Telecom MSO in Richardson, TX
    Current Employee - Nortel Telecom MSO in Richardson, TX
    Recommends
    Disapproves of CEO

    Pros

    great experience great company company. The benefits were greats the environment was great.
    I really thinkNortel should come back and canadian govt should back it

    Cons

    too focused on cisco and forgot to create a date centric work force. Wireless plans were greats but lacked the aggression of ericsson and nokia

    Advice to Management

    should have bought companies that were complementing not just for the sake of buying.
    ALU and NOKIA are good examples on how to survive.


  10. "Great Pay Great benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Program Manager in Raleigh, NC
    Current Employee - Senior Program Manager in Raleigh, NC
    Recommends
    No opinion of CEO

    Pros

    Flexibility, Friendly family environment. Great Pay

    Cons

    Too aggressive on growth. Portfolio too broad

    Advice to Management

    Focus and shrink portfolio


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