Nortel Networks Reviews in Richardson, TX | Glassdoor

Nortel Networks Richardson Reviews

55 reviews

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Richardson, TX

55 Employee Reviews

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Pros
  • It was a truly healthy place to work, people were great and work life balance fantastic (in 34 reviews)

  • The work environment was great, the career opportunities very good (in 34 reviews)

Cons
  • Only the sad part that was on chapter 11 and been bought by Avaya (in 16 reviews)

  • disappointing end to a great company (in 12 reviews)

More Pros and Cons

  1. "Customer Support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Engineer in Richardson, TX
    Former Employee - Technical Support Engineer in Richardson, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Nortel Networks full-time (More than 10 years)

    Pros

    Bend-over-backwards service to customers at throwaway pricing

    Cons

    Company went under because lots of stuff were given away for free

    Advice to Management

    It is not sufficient that we turn up back-bone networks at customer premises, it is equally important that we develop one ourselves!


  2. "Fantastic"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Richardson, TX
    Current Employee - Account Manager in Richardson, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nortel Networks full-time (More than 10 years)

    Pros

    Great company to work for

    Cons

    None that I can remember

    Advice to Management

    Love management


  3. "Great place, great people."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Richardson, TX
    Former Employee - Anonymous Employee in Richardson, TX
    Doesn't Recommend
    Disapproves of CEO

    I worked at Nortel Networks full-time

    Pros

    It was a privilege and a pleasure to work here. It had a start-up kind of feel. There was so much energy and enthusiasm in the atmosphere. Very competent workforce, great teamwork. Excellent value delivered to the customer. Everybody took pride in their work.

    Cons

    The company finally went bankrupt, and had to be sold off piecemeal.

    Advice to Management

    Financial management of the company was mishandled.


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  5. "Excellent products; poor management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Richardson, TX
    Former Employee - Sales Representative in Richardson, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Nortel Networks full-time (More than 8 years)

    Pros

    Great culture and good technology

    Cons

    Shifting priorities too often to execute

    Advice to Management

    Keep better books and hold management accountable


  6. "Great company while it lasted!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in Richardson, TX
    Former Employee - Senior Manager in Richardson, TX
    Negative Outlook
    Approves of CEO

    I worked at Nortel Networks full-time (More than 10 years)

    Pros

    work culture, benefits, atmosphere, compensation, 401k match

    Cons

    mis-management by senior execs, cost overspends


  7. "Opportunities to stretch"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing in Richardson, TX
    Former Employee - Marketing in Richardson, TX

    I worked at Nortel Networks full-time (More than a year)

    Pros

    One of the best aspects of working at Nortel was the culture of giving opportunities for growth and achievement. I experienced it myself and saw it applied to others -- if you expressed your career interests, such as leading a team or directing a project, leaders would find ways to help you. Nortel also believed in training and brought in the Kellogg School of Management to provide training programs.

    Cons

    Numerous layoffs and rumors of layoffs put a damper on both morale and productivity. It was hard to plan budgets or schedules when you didn't know if your team or your project would be around in six months. When I was laid off, Nortel promised separated employees that it would pay salaries and provide benefits for several months into the future. But after it filed for bankruptcy, the pay and benefits disappeared, leaving everyone in the lurch.

    Additionally, most Nortel employees were online working from home each evening. This practice was expected and pervasive. Work/life balance was hard to achieve.


  8. "Death of an Industry Giant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Sales Engineer in Richardson, TX
    Former Employee - Senior Sales Engineer in Richardson, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Nortel Networks full-time (More than 10 years)

    Pros

    Great place to work with many smart inovative people. Good Benefits. competitive salaries. Great products and a wonderful customer base

    Cons

    Executive churn and mismanagment caused the downfall of this company. Late to the market with products because of a lack of focus and comitment.

    Advice to Management

    to late now


  9. "Once a market mover, could not come out of downturn due to scandals, wrong strategy"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Advisor in Richardson, TX
    Former Employee - Technical Advisor in Richardson, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Nortel Networks full-time (More than 10 years)

    Pros

    Was a great company to work for. People would retire from it once they got hired. Benefits and culture were great.

    Cons

    The high valued acquisitions of late 90's and the tech bubble burst changed it all. The company started a downward spiral that it could not get out of.

    Advice to Management

    Company went bankrupt in Jan 2009, so this section is not applicable.


  10. "Wrong bet at the wrong time"

    Star Star Star Star Star
    Former Employee - Software Engineer in Richardson, TX
    Former Employee - Software Engineer in Richardson, TX

    I worked at Nortel Networks full-time (More than a year)

    Pros

    great to start a decade ago
    nice ppl, great campus

    Cons

    overspending on technology with not much return


  11. "It used to be good before the bankruptcy"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Financial Analyst in Richardson, TX
    Current Employee - Senior Financial Analyst in Richardson, TX
    Doesn't Recommend
    Disapproves of CEO

    Pros

    None except easy work and going home early

    Cons

    Stuck in the same position for a long time

    Advice to Management

    You raised your forecast before bankruptcy..



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