North American Dental Group Reviews | Glassdoor

North American Dental Group Reviews

Updated September 5, 2018
92 reviews

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3.5
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North American Dental Group CEO Kenneth Cooper
Kenneth Cooper
63 Ratings

92 Employee Reviews

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Pros
  • "I work for a wonderful company who not only cares about their patients, but also their team members" (in 9 reviews)

  • "Fast growing company with good intensions but poor execution" (in 7 reviews)

Cons
  • "There have been no raises, incentives or bonuses in the time I have worked here" (in 7 reviews)

  • "No one is keeping track of how much one person is supposed to handle" (in 4 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Best Company I've ever worked for in my 15 year career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at North American Dental Group full-time (More than 5 years)

    Pros

    - They honestly care about the Team Members
    - Every meeting starts with sharing our gratitudes company wide
    - Incredible PTO. Actually, it's the best I've ever had. New people start with 3 weeks paid time off
    - It's organized as a "corporate" but they don't treat you like other "corporates"

    Cons

    It's a growing company. You need to be okay with changes.


  2. "Fullfilled"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Dentist Recruiting
    Current Employee - Director of Dentist Recruiting
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at North American Dental Group full-time (More than a year)

    Pros

    I'm PROUD to share with colleagues, friends, and family that I work for North American Dental Group. I can honestly say I love what I do and the team I do it for and with. The support I get from my leadership team and the teams I support is astonishing. We have a walk the walk and talk the talk approach toward our efforts. We're thankful for what we get to do every day, change people's lives -whether it be our teams or our patients. What a gift!

    Cons

    We are a fast growing organization and with growth comes pains and stressors. Sometimes in our daily grind we have missed communication opportunities.

  3. "Office Manager Position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at North American Dental Group full-time (Less than a year)

    Pros

    PEOPLE, Team Environment, Beautiful Office

    Cons

    Saturday Hours for my location


  4. "They get culture right"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Cleveland, OH
    Current Employee - Manager in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at North American Dental Group full-time (More than 5 years)

    Pros

    If you’re looking for a team that supports you and makes you feel like part of the family, than this is the company for you. It’s rear to find a company that start the day with gratitude.

    Cons

    If you don’t like growth this company is not for you.

    Advice to Management

    Keep developing your leaders.


  5. "Love this company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Manager
    Current Employee - Office Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at North American Dental Group full-time (Less than a year)

    Pros

    Culture, team members, upper management!

    Cons

    Pay could be better 😀

    Advice to Management

    Keep focusing on the patients and your employees and we will continue to grow!


  6. "Whittaker Napoleon Office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Dental Assistant in Napoleon, OH
    Current Employee - Dental Assistant in Napoleon, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at North American Dental Group full-time

    Pros

    I love the feel of a private practice in our office. Feels like a family friendly atmosphere. Get along well with the co-workers and the dentists that I have worked with in the Napoleon office have been great dentists. Love working with kind caring people. Managers are great with working with your family life. Can earn PTO based on hours worked.

    Cons

    The constant changing of Dentists in our Napoleon office is not good for our office and the patients. No 401k match. Need better dental benefits for our family members.

    Advice to Management

    I think that the benefit options should be better. Also that our family dental coverage is so expensive for working in the dental field. I wish there was a 401 k match.


  7. "Office Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dental Office Manager in Maumee, OH
    Current Employee - Dental Office Manager in Maumee, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at North American Dental Group full-time (More than 10 years)

    Pros

    I work for a wonderful company who not only cares about their patients, but also their team members. The company listens to our concerns and strives to make things more efficient. I have seen many changes in the 12 years that I have been employed here, and they continue to get better and better.

    Cons

    Working with people who are not as dedicated to NADG. The negativity from team members. Team members not wanting to give it their all, but feel like they deserve a bonus, raise, etc.

    Advice to Management

    It would be nice to see team members recognized for their years of service. It does not have to be monetary (but a little bonus/raise would be appreciated!!). Maybe something from the Marketplace.

  8. "Dentist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Could take off when I wanted

    Cons

    Typical dental chain to work for, nothing too bad or too good.


  9. "Orthodontic Treatment Plan Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Treatment Coordinator
    Former Employee - Treatment Coordinator
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at North American Dental Group (Less than a year)

    Pros

    nice office, good working relationships.

    Cons

    difficult to earn bonus, lots of travel with no compensation, poor management.

    Advice to Management

    Get a new manager or an additional manager to share the workload.

    North American Dental Group Response

    Aug 22, 2018 – Human Resources

    Dear Orthodontic Treatment Plan Coordinator,
    It's disappointing to hear you had a not so positive experience while working with us. I appreciate your comments and would like to learn more about... More


  10. "Culture, Culture, Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at North American Dental Group full-time (Less than a year)

    Pros

    Company treats you as an actual person and not just a number. Huge upside potential with the rapid growth. Good benefits.

    Cons

    Would like to be more filled in on the upcoming offices and new practices to the group

    Advice to Management

    Keep the people first!


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