North American Dental Group Reviews

Pros

The benefits are a plus to some.

Cons

Our office was bought by NADG and they have ruined what was a wonderful, patient based practice and turned it into an embarrassment. They only contact the practice to complain about how you aren't having enough to do and not making enough money for them. They send out messages to patients that are incorrect and we have to try to figure out what to tell patients when they call us mad and think we are doing it. They have no idea who their employees are. We are all a number and sheet of paper to them. They control all of your ability to order what you need and refuse to add any new products you ask for to the formulary, so you can't use what you like, only the products from companies they are contracted with...more about the money again. I don't know why dentists are selling their practices to them unless it is for the money they get out of it and I imagine most regret it later. Please don't believe what they say about caring for patients and employees because I promise you it is all a lie. I worked at this office 22years and now I have to find a new job and start over but I can promise you it will not be for any practice that is corporate run!

Pros

Doctors and staff are amazing

Cons

Corporate, does not care about employee or patients, only concerned with production at the expense of staff, constantly short staffed, won’t replace autoclave or doctor units that are original to building in 1974

Pros

Honestly, I cannot think of any.

Cons

Poor management, poor training, no chance of advancing or getting raises.

Pros

Fast growing company with modern ideals, very inclusive and a comfortable environment for most

Cons

Not enough due diligence and regulatory assurance to keep up with growth, sustainable solutions are necessary.

Pros

Decent coworkers, lunch break, PTO is nice

Cons

NO work life balance, NO appreciation

Pros

Vacation time for team members hired before 2020.

Cons

The RDOs and RDs try to practice dentistry from afar and outrageous treatment plans are expected to be presented, with financing for case acceptance regardless of patient base, and for many patients, it is embarrassing. If 50% or more of your patients are on Medicaid, many are struggling to find transportation to/from their appointment, yet every TP with extraction must have bone grafting. Having Care Credit processing goals should NOT be a best practice, this tool is a great option, but ultimately it is the patients decision. The dentist should be treating their patients, not someone in management who has no prior dental experience. Post Covid, the focus returned to "care", but prior to the pandemic, goals were 50% perio diagnosis, 80% fluoride, and 40% oral cancer screening, it was all business. Very poor work/life balance, with office hours fluctuating all the time, and regions striving for the "big bucks" by bringing specialists in on days the office was scheduled to be closed. Team member's end up working these extra shifts, just to be sent home early on their regular days to avoid overtime.