North Carolina Farm Bureau Insurance Reviews | Glassdoor

North Carolina Farm Bureau Insurance Reviews

Updated June 28, 2017
56 reviews

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3.2
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Larry Wooten
31 Ratings

56 Employee Reviews

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Pros
  • Time Flexibility, Family Oriented company (in 4 reviews)

  • There's good benefits, health insurance, life insurance, and a pension plan (in 4 reviews)

Cons
  • Technology has been behind the times but is improving now (in 5 reviews)

  • New agents are expected to produce more than career agents (in 2 reviews)

More Pros and Cons

  1. "Associate Aggent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at North Carolina Farm Bureau Insurance part-time

    Pros

    Great people to work with, great hours, holidays and weekends off

    Cons

    I worked part time only


  2. ""Ok-ish""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Raleigh, NC
    Current Employee - Anonymous Employee in Raleigh, NC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at North Carolina Farm Bureau Insurance full-time (Less than a year)

    Pros

    Pension if you work there a while, some insurance related education opportunities. Decent place to work if you are not very ambitious since its pretty stable. Modest annual raise.

    Cons

    Sexism, for one.

    Intolerance of anything but "Christian values." If you are anything but Christian, you will most likely feel uncomfortable letting that be known to your co-workers. This goes for any "non-traditional" attitudes as well, or certain political view points. Talking about politics or religion is inappropriate in the work place, unless of course you are expressing your Christian views or conservative politics.

    Pay is not at all competitive, and growth in the company is slow. Not a place to advance your career.

    This company is very behind the times, they need to go paperless and bring their technologies up to speed. The programs employees are forced to use are so so ugly.

    The distribution of workload between employees is laughable. Some will be grinding all day while others have nothing to do, either because they haven;t been trained to do much or they are lazy, in which case management shouldn't allow that.

    Managers have no ideas whats going on, who's doing what, and make knee-jerk decisions that employees must live with.

    Ever changing job expectations, be ready to pick up a lot of slack or extra responsibilities with no more pay.

    Boys' club and lots of older, inflexible employees.

    Advice to Management

    Hire people where needed instead of letting employees struggle. Understand what your department needs. Develop some sort of vision for the future, update tech that would make employees job more efficient, less paper, newer programs.

  3. "Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Agent
    Former Employee - Agent
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at North Carolina Farm Bureau Insurance full-time (More than 8 years)

    Pros

    Good money, no overhead until you hire an associate...Given a BOB to service so it's not a scratch agency. Ability to be promoted if that's your trajectory.

    Cons

    Company has antiquated technology that hinders growth due to an insane amount of service work. They have no CRM system in place. The captive industry is slowly dying- they won't budge on rates and deter you from writing business that you can actually feed your children with and push you to sell other lines that have extremely and laughable compensation. Think 4 percent on auto renewals, 8 percent on life. The industry standard is triple that at a minimum.
    They micromanage you to death. You are a 1099 only on tax day and termination day. Your entire career you are treated like a W2 with mandatory meetings, processes, etc. they control everything. They require these crap contests and make you pay into the kitty to win it back.
    It's a good ol boys network in the home office. The culture is toxic with all the negativity rolling down hill as they squeeze middle management to no end expecting them to in turn cultivate racehorse producers.

    Advice to Management

    Eh, why bother.


  4. "Overall Decent Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Policy Analyst in Raleigh, NC
    Current Employee - Policy Analyst in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at North Carolina Farm Bureau Insurance full-time (More than a year)

    Pros

    Pretty good supervisors
    Company Culture is family-oriented
    Have never had to lay off employees in their history.
    One of few remaining companies with a pension plan.

    Cons

    Underpaid
    Not much room to grow
    Not quick to take up new technologies

    Advice to Management

    Raise pay for employees, upgrade computer systems, and provide more flexibility with positions within the company.


  5. "Customer Service Representative II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at North Carolina Farm Bureau Insurance full-time (More than 5 years)

    Pros

    Good benefits, convenient small-town locations, decent pay for small towns, standard 8-5 work week, on-the-job training, opportunity for licensure with NCDOI.

    Cons

    The CSR position in this commission-based company is the lowest of low positions - consider it grunt work. CSR's are referred to as the "Face of Farm Bureau", the front line. CSR's bear the brunt of all hostility dished out by clients who generally don't understand how their insurance coverage works. The company is designed this way to protect the sales staff from the harmful effects of negativity. There is little or no support for CSR's, and there is little chance for advancement as a CSR - CSR's who achieve the coveted "Senior CSR" status work until retirement, leaving no room for younger CSR's advance. Young CSR's use Farm Bureau as a stepping stone to better opportunities, creating high turn-over of this position. Another reason for high job turnover is the extreme favoritism shown to high producing agents who are allowed to 'rule the roost' and bully the CSR staff. Local management coddles this behavior. Upper management protect the agents and local agency managers, condoning the behavior as well - it's a very political game. Take this into consideration before accepting any low level job in this commissioned-sales company. However, if you're young, naive and pretty you'll probably be just fine.

    Advice to Management

    There is one bit of wisdom for management: beware of possible illegal and unethical practices of your prized, high-producing agents.


  6. "Customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Csr1 in Greensboro, NC
    Former Employee - Csr1 in Greensboro, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at North Carolina Farm Bureau Insurance (More than a year)

    Pros

    Walk around office as needed no one watches, keeps track or notices

    Cons

    Phone is nearly always ringing

    Advice to Management

    Dont treat csr as low man on totem pole


  7. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company, good values, company cares for employees

    Cons

    Micro-managing is rampant. Needs to let employees be adults

  8. "IT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at North Carolina Farm Bureau Insurance full-time

    Pros

    Management truly cares about their employees. Stable. A true pension plan.

    Cons

    I have no negative comments.


  9. "Former Raleigh office employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Raleigh, NC
    Former Employee - Anonymous Employee in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at North Carolina Farm Bureau Insurance full-time (More than 5 years)

    Pros

    Good place to start a career and gain experience. Stable growth company with nice, professional co-workers. It's an ok J.O.B. if....

    Cons

    ...you're not expecting much advancement (if any) or a decent salary.

    Advice to Management

    Not sure, overall it's not a bad place to work. It's just not a very dynamic company. That's ok though because they are stable and unless you're a bad employee you can generally rest assured you will have a job. Wouldn't hurt to catch up with technology a bit quicker.


  10. "Overall a very good place to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Policy Analyst II in Raleigh, NC
    Former Employee - Policy Analyst II in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at North Carolina Farm Bureau Insurance full-time (More than 10 years)

    Pros

    Room for advancement, Yearly bonuses and pay increases, family atmosphere, low turnover, in office cafeteria

    Cons

    No more family day get togethers


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