North Community Bank Reviews | Glassdoor

North Community Bank Reviews

21 reviews

Filter

Filter

Full-timePart-time

2.2
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Alberto Paracchini
9 Ratings

21 Employee Reviews

Sort: PopularRatingDate

  1. Helpful (2)

    "Easy going, and family oriented."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Coordinator in Chicago, IL
    Current Employee - Operations Coordinator in Chicago, IL
    Doesn't Recommend
    Positive Outlook

    I have been working at North Community Bank full-time (More than 8 years)

    Pros

    Small bank, not as heavy with sales, they push you but there aren't any real consequences for not meeting them. Goals are obtainable if youre comfortable with sales.

    Cons

    Very low salary, incompetent managers, there are many managers who have no idea how to lead or have a clue as to how to work the system. Many personal bankers are dumb as a box of rocks.

    Advice to Management

    Better train personal bankers and managers on all of the procedures don't assume they know what they're doing.


  2. Helpful (4)

    "Take a pass, you're better off unemployed."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corporate Position in Chicago, IL
    Current Employee - Corporate Position in Chicago, IL
    Doesn't Recommend
    Negative Outlook

    I have been working at North Community Bank full-time (More than 5 years)

    Pros

    If you previously worked for Banco Popular, you're so in! And they'll pay you fantastically. If you're anybody else, seriously, there is no upside.

    Cons

    Everything! The pay is embarrassingly atrocious, the benefits are nonexistent, a management philosophy does not exist, and executive management has an aversion to honest and open communication.

    Advice to Management

    You've actually got some smart people at the top of the food chain, but subject matter experts make horrible managers, and nearly all of your top management positions are occupied by SME's that are woefully ineffective leaders.

    Also, stop taking the short sighted view that commercial banking is the only income generator. Other areas may not being in as much cash, but they certainly support commercial banking. Other areas may bring in no money, but they save the bank money - and at the end of the day - saved money is earned money.

  3. "Excellent, Great people working in many of the Chicagoland branches."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in Niles, IL
    Former Employee - Bank Teller in Niles, IL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    People, Work-life balance, company. Management is great, my branch manager was easily on of the best superiors I have had. Overtime paid.

    Cons

    Benefits low for part timers. Part-time did not get any benefits. No paid vacation days.

    Advice to Management

    Keep up the good work.


  4. Helpful (1)

    "Bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Credit Analyst in Chicago, IL
    Former Employee - Credit Analyst in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Friendly Staff, Lots of Coffee

    Cons

    Lack of training, Lots of Clicks

    Advice to Management

    Create training program


  5. Helpful (1)

    "Lousy all around"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Bnker in Chicago, IL
    Current Employee - Personal Bnker in Chicago, IL
    Doesn't Recommend
    Negative Outlook

    I have been working at North Community Bank full-time

    Pros

    You don't need a college degree or common sense to do the work asked of you, you swing it, most people spend their time gossiping or eating at their desks, ABM is a dinosaur at the bank consistently does nothing, BM is useless does not know anything was hired because he is friends with regional manager

    Cons

    Mangement, HR does not defend employees, favoritism, gossip, no one ever knows what they are doing absolutely NO ONE, lack of communication, this bank is a joke

    Advice to Management

    Hire educated people are genuinely care for their work


  6. "Amazing environment and opportunity!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Chicago, IL
    Current Employee - Vice President in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at North Community Bank full-time (Less than a year)

    Pros

    The company is in a transition to a more centralized operational process system which is allowing for everyones ideas to count and turn into reality. The staff at all levels have some amazing tenure and have a true commitment to making this bank the best it can be. There is also growth in many of the departments which allows for job seekers to get in at a great time to make tremendous impact!

    Cons

    Change management is always a challenge and with such a large company it does take time which can be frustrating to those who have low patience. Luckily, the employees are on board and excited about the changes so the right attitude is in place to make the change management smooth.

    Advice to Management

    Focus on developing the training department will be critical to keep a well oiled machine at such a large capacity.


  7. Helpful (3)

    "This job isn't worth the stress and heartache"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Chicago, IL
    Former Employee - Teller in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at North Community Bank full-time (More than 3 years)

    Pros

    Sales goals were lenient and only rarely enforced, although that may have changed. Most employees and managers were nice but upper management wasn't as friendly or helpful and tended to ride employees hard.

    Bank was also generally easy to commute to.

    Cons

    The bank has always been and continues to be a very dysfunctional organization. Employees are paid poorly, offered no real advancement opportunities, rarely recognized or rewarded for their hard work, and generally treated as disposable. Employee turnover is high but management has done nothing to stem the tide. Morale, which was never good, has dropped since the bank was bought out.

    Customer turnover has increased because of the bank's antiquated business model and outdated, ineffective, and unreliable banking technology, and new customers are increasingly hard to come by. One has to question how seriously the bank is handling this problem.

    Advice to Management

    The bank's business model has to be radically updated if they have any hope of being competitive. This has to go beyond merely updating the online banking: the organization has to drastically change how it does business. What worked in the 1980's won't cut it in 2014, even if the old timey customers oppose any major change in how they conduct their business (hey, they're dying off and you certainly aren't doing anything concrete to attract younger customers to replace them!)

    This costs money, something that the new owners seem very reluctant to spend even if the bank badly needs it. That also means paying employees better; it won't magically cure the poor employee morale and apathy but it can lighten the mood considerably and cut down on turnover.

    Whether or not the bank will heed this advice has yet to be seen.

  8. Helpful (4)

    "Branch Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Manager in Villa Park, IL
    Former Employee - Branch Manager in Villa Park, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at North Community Bank full-time (More than a year)

    Pros

    Great employees, easy to work with and very hard working without a raise in 7 years

    Cons

    Bad management, does not care about the employees never there to help.

    Advice to Management

    Always consider your employees


  9. Helpful (3)

    "If you have an education. Use it, and find a company that you'll enjoy working for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Credit Analyst in Chicago, IL
    Former Employee - Credit Analyst in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at North Community Bank full-time (More than a year)

    Pros

    Easy going work environment. Nice employees.

    Cons

    NCB was consistent. They were consistently disappointing. From the basics like parking, the commute, tiny break rooms, tiny bathrooms, no automated telephone service, and primitive online banking to the things that a company should have under control like health and retirement benefits, effective management styles, pay and promotional structure, customer service, etc., NCB maintained no focus.

    I'm not sure if the strategy with the new acquisition was to push out all the old employees, but in the year that I worked there I watched over a dozen hard working EVP's, VPs, managers, and analysts quit due to dissatisfaction.

    The company has potential to become what it says it is, Chicago's great community bank, but I have a feeling that Paraccini and his goons have a different agenda.

    Advice to Management

    Quit. I think the monkeys would do a better job running that zoo.


  10. "Good place, good co-workers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loan Documentation in Rolling Meadows, IL
    Former Employee - Loan Documentation in Rolling Meadows, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at North Community Bank full-time (More than 10 years)

    Pros

    The employees at this company are great caring people, real team players that will help each other to produce and excellent service

    Cons

    Unfortunately since it was going through a rough time people were not getting the salaries they deserve and people decided to part away

    Advice to Management

    Give your employees the salaries and benefits to keep your employees they are great hard working people


Showing 21 of 21 reviews
Reset Filters