North Highland Reviews | Glassdoor

North Highland Reviews

Updated February 16, 2019
520 reviews

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3.1
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North Highland President and CEO Dan Reardon
Dan Reardon
329 Ratings

Employee Reviews

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Pros
Cons
  • "Coasting on old reputation of great work life balance, but reality doesn't match anymore" (in 18 reviews)

  • "Your title is Consultant, but in actuality you are just staff augmentation" (in 26 reviews)

More Pros and Cons

  1. Featured Review

    "Great People, Great Choice, Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Atlanta, GA
    Current Employee - Vice President in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at North Highland full-time (More than a year)

    Pros

    Access to NH executives and marquee companies
    Clear about values
    flexibility and balance

    Cons

    Coming through a time of change, hard for people with tenure, not so hard if you are new, but there are pockets of people with change fatigue

    Advice to Management

    Further transparency to the larger firm and continue to focus and drive firm direction and strategy - articulate the north star and the next stop (both)

    North Highland Response

    Oct 3, 2018 – Global Services

    We appreciate you sharing your thoughts on what it's like to work at North Highland. Thanks for taking the time to write a Glassdoor review!


  2. "Global Program Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Global Program Manager in Atlanta, GA
    Current Employee - Global Program Manager in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at North Highland full-time (More than a year)

    Pros

    Super culture, awesome people that truly care. I bring my whole self to work every day, and I feel heard, valued and respected.

    Cons

    Lots of change - we are working through it and it is leading to LOTS of opportunity

  3. "A Culture of Care With Best-In-Class Consultants"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Vice President in Orlando, FL
    Current Employee - Associate Vice President in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at North Highland full-time (Less than a year)

    Pros

    I've been really impressed with North Highland's long-standing client list and the innovative work I see us doing around the company. It's an opportunity to work with super smart professionals who really care about helping our clients solve complicated problems. My fellow colleagues and our associates are wired for success and really know their stuff!

    Cons

    Consulting is always a balancing act between delivering current projects with excellence and prospecting for future opportunities. Industry issue, not North Highland-specific.

    Advice to Management

    Stay the course on the strategic plan -- it's working. And, do everything in your power to humanize our experience by supporting the teams on the field with administrative, marketing, sales and resourcing help.


  4. "Love the people - Great culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specialist in Atlanta, GA
    Current Employee - Specialist in Atlanta, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at North Highland full-time (More than 5 years)

    Pros

    Work/Life balance is awesome.

    Cons

    Pay, Change fatigue, Some execs are unapproachable

    Advice to Management

    Be transparent when making changes. Let the people know the full story upfront.


  5. "Okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Contractor
    Current Employee - Contractor
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at North Highland full-time (More than 3 years)

    Pros

    Positive environment with a great work life balance.

    Cons

    Laid back and slow moving.


  6. "Need better change management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at North Highland full-time (More than a year)

    Pros

    work life balance, nice office, great location

    Cons

    executives don't know how to manage change, need clear mission and understanding of the company future.


  7. Helpful (5)

    "Needs Direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Consultant
    Former Employee - Senior Consultant
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at North Highland full-time (More than 3 years)

    Pros

    Most of the people you work with at the project level are great and will help you develop. You will be stretched but always have the support of your CL.

    The company provides great in person training and isn’t afraid to spend to have quality instructors.

    Ability to own as much as you want as long as you volunteer.

    Cons

    No strategic discipline - top management changes course every 6-8 months when they don’t see immediate changes. This causes change fatigue among employees, especially when the changes don’t result in increased revenue, employee retention, or better career options.

    Too focused on metrics - at the lower levels there is tons of pressure to stay billable, but this is largely not in your control and is a product of the sales pipeline. Leads to consultants taking on projects they aren’t equipped to deliver in an effort to stay off the bench.

    Non market compensation - benefits are acceptable, unlimited PTO is fine, but pay is below market for the type of work with travel requirements. The pay tradeoff was easy to swallow when you knew you were staffed locally, but staffing was overhauled and being local is less likely. NH is at least one pay band behind even other local firms.

    Advice to Management

    Decide who you want to be and be the best at that. Stop chasing size for its own sake and go back to being what you are best at, a local model firm with above average talent. NH will never be big four, so don’t try to beat them and incur all the issues a larger firm deals with. NH is a much less attractive employer than it was even three years ago.

  8. Helpful (3)

    "Great leadership locally but disappointing leadership from HQ"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant
    Current Employee - Consultant
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at North Highland full-time (More than 3 years)

    Pros

    My local experience has been great in many regards - good benefits package, flexibility when needed, strong local leaders.

    Cons

    Unfortunately the local leaders spend the bulk of their time fixing/editing/unraveling the mistakes of the home office. Leaders at the top have outdated, and sometimes misogynist, attitudes and priorities.

    Advice to Management

    Bring back the market lead role and drive decisions around staffing, bonuses, and budget back into the markets.


  9. "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Charlotte, NC
    Current Employee - Anonymous Employee in Charlotte, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at North Highland full-time (More than 3 years)

    Pros

    Job flexibility and autonomy, exposure to really smart people, frequent travel to interesting places

    Cons

    Frequent travel (depends on personal preference and timing)


  10. "High-quality mid-sized firm with a supportive culture and great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at North Highland full-time (More than 3 years)

    Pros

    - Great culture - friendly, supportive, strong community atmosphere
    - Talented colleagues
    - Variety in the day-to-day
    - Entrepreneurial opportunities
    - Flexibility

    Your career at North Highland is what you choose to make it. I have found numerous opportunities to contribute and advance, and have been supported by fantastic and competent account teams, local office teams and a broader North Highland team along the way.

    Cons

    None that are unique to North Highland.