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"Positive environment with a great work life balance" (in 96 reviews)
"Great people - dedicated to delivery high quality work to clients" (in 47 reviews)
"Coasting on old reputation of great work life balance, but reality doesn't match anymore" (in 18 reviews)
"Your title is Consultant, but in actuality you are just staff augmentation" (in 26 reviews)
I have been working at North Highland full-time (More than a year)
Pros
Access to NH executives and marquee companies
Clear about values
flexibility and balance
Cons
Coming through a time of change, hard for people with tenure, not so hard if you are new, but there are pockets of people with change fatigue
Advice to Management
Further transparency to the larger firm and continue to focus and drive firm direction and strategy - articulate the north star and the next stop (both)
I have been working at North Highland full-time (More than a year)
Pros
Super culture, awesome people that truly care. I bring my whole self to work every day, and I feel heard, valued and respected.
Cons
Lots of change - we are working through it and it is leading to LOTS of opportunity
I have been working at North Highland full-time (Less than a year)
Pros
I've been really impressed with North Highland's long-standing client list and the innovative work I see us doing around the company. It's an opportunity to work with super smart professionals who really care about helping our clients solve complicated problems. My fellow colleagues and our associates are wired for success and really know their stuff!
Cons
Consulting is always a balancing act between delivering current projects with excellence and prospecting for future opportunities. Industry issue, not North Highland-specific.
Advice to Management
Stay the course on the strategic plan -- it's working. And, do everything in your power to humanize our experience by supporting the teams on the field with administrative, marketing, sales and resourcing help.
I have been working at North Highland full-time (More than 5 years)
Pros
Work/Life balance is awesome.
Cons
Pay, Change fatigue, Some execs are unapproachable
Advice to Management
Be transparent when making changes. Let the people know the full story upfront.
I have been working at North Highland full-time (More than 3 years)
Pros
Positive environment with a great work life balance.
Cons
Laid back and slow moving.
I have been working at North Highland full-time (More than a year)
Pros
work life balance, nice office, great location
Cons
executives don't know how to manage change, need clear mission and understanding of the company future.
Helpful (5)
I worked at North Highland full-time (More than 3 years)
Pros
Most of the people you work with at the project level are great and will help you develop. You will be stretched but always have the support of your CL.
The company provides great in person training and isn’t afraid to spend to have quality instructors.
Ability to own as much as you want as long as you volunteer.
Cons
No strategic discipline - top management changes course every 6-8 months when they don’t see immediate changes. This causes change fatigue among employees, especially when the changes don’t result in increased revenue, employee retention, or better career options.
Too focused on metrics - at the lower levels there is tons of pressure to stay billable, but this is largely not in your control and is a product of the sales pipeline. Leads to consultants taking on projects they aren’t equipped to deliver in an effort to stay off the bench.
Non market compensation - benefits are acceptable, unlimited PTO is fine, but pay is below market for the type of work with travel requirements. The pay tradeoff was easy to swallow when you knew you were staffed locally, but staffing was overhauled and being local is less likely. NH is at least one pay band behind even other local firms.
Advice to Management
Decide who you want to be and be the best at that. Stop chasing size for its own sake and go back to being what you are best at, a local model firm with above average talent. NH will never be big four, so don’t try to beat them and incur all the issues a larger firm deals with. NH is a much less attractive employer than it was even three years ago.
Helpful (3)
I have been working at North Highland full-time (More than 3 years)
Pros
My local experience has been great in many regards - good benefits package, flexibility when needed, strong local leaders.
Cons
Unfortunately the local leaders spend the bulk of their time fixing/editing/unraveling the mistakes of the home office. Leaders at the top have outdated, and sometimes misogynist, attitudes and priorities.
Advice to Management
Bring back the market lead role and drive decisions around staffing, bonuses, and budget back into the markets.
I have been working at North Highland full-time (More than 3 years)
Pros
Job flexibility and autonomy, exposure to really smart people, frequent travel to interesting places
Cons
Frequent travel (depends on personal preference and timing)
I have been working at North Highland full-time (More than 3 years)
Pros
- Great culture - friendly, supportive, strong community atmosphere
- Talented colleagues
- Variety in the day-to-day
- Entrepreneurial opportunities
- Flexibility
Your career at North Highland is what you choose to make it. I have found numerous opportunities to contribute and advance, and have been supported by fantastic and competent account teams, local office teams and a broader North Highland team along the way.
Cons
None that are unique to North Highland.
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North Highland Response
Oct 3, 2018 – Global Services
We appreciate you sharing your thoughts on what it's like to work at North Highland. Thanks for taking the time to write a Glassdoor review!