North Highland Reviews | Glassdoor

Find your next job here

North Highland Reviews

Updated February 16, 2018
450 reviews

Filter

Filter

Full-timePart-time

2.7
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
North Highland President and CEO Dan Reardon
Dan Reardon
278 Ratings

450 Employee Reviews

Sort: PopularRatingDate

Pros
  • Good work/life balance for a Consulting company (in 81 reviews)

  • Great people - dedicated to delivery high quality work to clients (in 52 reviews)

Cons
  • Work-life balance used to be a huge pro but that has deteriorated over the past year or two (in 16 reviews)

  • Roles can feel a little like staff augmentation rather than consulting (in 22 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (7)

    "Very encouraged and optimistic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at North Highland full-time (More than 8 years)

    Pros

    Fantastic clients, impactful high value work and outstanding colleagues. Truly a culture of care. The combination of our strong account model and the expertise of so many is working.

    Cons

    Too much change that is taking too long.

    Advice to Management

    Stay the course, but hurry and finish some of the internal projects. Celebrate the wins (external - both BD and delivery and internal ). Keep the focus on our people and their development.


  2. Helpful (1)

    "Adults that act like it."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at North Highland full-time (More than 5 years)

    Pros

    -Amazing culture and smart people.
    -Trusted to do what you're good at and deliver.
    -Renewed focus on career path and development.

    Cons

    The firm is changing. It is adapting to where it is in its life-cycle and making the changes necessary to meet its growth goals. Some people find the change challenging or see it as uncertainty.

    North Highland Response

    May 8, 2017 – Global Services

    Thank you for your feedback! We appreciate you sharing about your experience at North Highland.

  3. Helpful (11)

    "Senior Consultant"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at North Highland full-time (More than a year)

    Pros

    Great people to work with

    Cons

    -Growing pains from trying to figure out "who they want to be". The model changed at least 3 times in one year
    -No clear path to be promoted, coaching structure is not effective
    -Not selling a lot of work, so you will be terminated if you are on the bench too long

    Advice to Management

    invest in the people you hire! Too many good people are leaving for a reason


  4. Helpful (9)

    "Premier Staff Aug Firm"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at North Highland full-time (More than 5 years)

    Pros

    Great people who care about clients and are passionate about doing quality work

    Cons

    Premier staff aug firm, with most projects involving glorified PM work. There are a handful of premium projects, which are usually sourced by the employee getting recognized by the client and being promoted into a broader role. Biggest concern is the work life/balance, which has become increasingly poor as the company increases billable hour requirements and decreases support for other firm initiatives like business offering development, BD and marketing. Promotions require that you invest a lot of time in firm building activities outside of your client work, which can mean an average of 60-70 hour weeks for those that want to climb the ladder. The firm also has limited opportunities for those that want to work part-time schedules.

    Advice to Management

    Invest in internal positions that are dedicated to growing the business and stop using the failing strategy of asking employees to take on this work on the side of their 40+ hour a week client projects.


  5. "Good Managed Services employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Analyst in Orlando, FL
    Current Employee - Senior Business Analyst in Orlando, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at North Highland (More than a year)

    Pros

    North Highland Management works to improve the competency of their employees while at the same time tries to improve the competency of their client.

    Cons

    Some times the client can't be helped.


  6. Helpful (10)

    "A Shadow of its Former Self"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Principal Consultant
    Former Employee - Principal Consultant
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at North Highland full-time (More than 10 years)

    Pros

    NH still has some good work with good clients
    Great colleagues - though many to most of the best have already left
    Low travel - though this policy appears to be changing

    Cons

    Constant churn in management, strategy, and direction
    Youth culture has promoted under-qualified youngsters over more competent older staff
    Under-qualified youngsters in leadership roles have been responsible for major client fails
    Hiring of dozens of VPs from larger consulting companies and changes to travel policies, employee ownership, compensation, and direction have eroded the once-excellent corporate culture.

    Advice to Management

    Figure out what you want to be now, and stick to it for more than a single annual cycle. Be honest with your employees about the direction of the company. If you can't do the above, sell the company to someone who can while it still has some value.


  7. "Good company to start with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at North Highland full-time

    Pros

    Great work/life balance, talented marketing team, experienced managers and true guidance on career path

    Cons

    Lacks diversity and needs better HR department

  8. Helpful (17)

    "Going downhill..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management Consultant
    Current Employee - Management Consultant
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at North Highland full-time (More than 3 years)

    Pros

    Some pretty talented people when working at the project level.

    Cons

    Transparency is almost zero. Many operating model changes going on are half-baked. Trying to operate like a Big 4 national firm, and make the same demands on the consultants, but not willing to pay at that level. Have not had a raise in 3 years.

    Advice to Management

    Tell the truth. We are not in a local market firm anymore - stop saying that! We may not like the answer, but at least we can trust you. Right now, overall belief in anything heard in a group or all hands meeting is not believed.


  9. Helpful (10)

    "Started out great then turned bad. Can’t recommend at this point."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at North Highland full-time

    Pros

    The local office model that is going away. The account-level, on the ground executives are amazing. On an individual basis they will (well... used to) take care of people and really treat like family.

    Cons

    My God what has this Firm become? Poured my heart and soul into this place and C-level officers are just gutting the place. Currently clearing the bench, so don’t even bother applying. Very disappointed with recent policy changes and treatment of employees.

    Don’t expect to be paid a market salary. Even high performers have a hard time getting promo’d. Don’t even think about asking for a raise or bonus. Benefits are mediocre. Many corporate policies are from the stone-age compared to competitors. They call you an owner, but it’s not true. Don’t be lured by the ESOP, it’s a joke.

    Advice to Management

    I think our founders would really be disappointed in what you’ve turned this into Dan.


  10. Helpful (12)

    "Major Disappointment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Philadelphia, PA
    Current Employee - Manager in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at North Highland full-time (More than a year)

    Pros

    Some great people doing interesting work for real clients. Offices are clean and modern. Book of business and footprint is significant.

    Cons

    Odd culture. Management is disengaged and aloof. Company feels like a suburban mall in decline. There are a few stores open, but mostly vacant and little traffic. No maps or way finding. Authentic communication almost nonexistent.

    Advice to Management

    Happy employees make for happy and new customers.


Showing 450 of 476 reviews
Reset Filters