North Highland Reviews | Glassdoor

North Highland Reviews

Updated December 11, 2018
512 reviews

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3.1
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North Highland President and CEO Dan Reardon
Dan Reardon
325 Ratings

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Pros
Cons
  • "Coasting on old reputation of great work life balance, but reality doesn't match anymore" (in 19 reviews)

  • "Your title is Consultant, but in actuality you are just staff augmentation" (in 26 reviews)

More Pros and Cons

  1. "Global Program Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Global Program Manager in Atlanta, GA
    Current Employee - Global Program Manager in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at North Highland full-time (More than a year)

    Pros

    Super culture, awesome people that truly care. I bring my whole self to work every day, and I feel heard, valued and respected.

    Cons

    Lots of change - we are working through it and it is leading to LOTS of opportunity


  2. "High-quality mid-sized firm with a supportive culture and great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at North Highland full-time (More than 3 years)

    Pros

    - Great culture - friendly, supportive, strong community atmosphere
    - Talented colleagues
    - Variety in the day-to-day
    - Entrepreneurial opportunities
    - Flexibility

    Your career at North Highland is what you choose to make it. I have found numerous opportunities to contribute and advance, and have been supported by fantastic and competent account teams, local office teams and a broader North Highland team along the way.

    Cons

    None that are unique to North Highland.

  3. "Some pros, lots of cons"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at North Highland full-time (More than a year)

    Pros

    Some very good VP level folks

    Cons

    Limited variety in project work, don't seem to value their people (reward structure pits people against each other, little development & coaching)


  4. Helpful (6)

    "Not good if you need Job Security"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at North Highland full-time (Less than a year)

    Pros

    - Great team and colleagues. Fun personalities. You'll enjoy chatting with people online and solving problems.
    - Great workflow tools like JIRA and Slack.
    - 100% remote work for contractors.

    Cons

    - Terrible management of contract work hours and budget issues often lead to financial inconvenience and stress. My hours fluctuated each week in an unpredictable way. It lead me to be in a horrible hole financially.

    - Unstable employment. Don't work for North Highland if you want to pay your bills on time or reach financial goals.

    Advice to Management

    Work on communication with contractors. Initiate contact and work on keeping them informed. Don't have them guess or not know what is going on. If you give them a date for possible future projects, follow-up with them closer to the initial date even if it changes.

    If you are no longer using a contractor's services, be upfront and direct about it so they can know their next move. Be considerate and professional.


  5. Helpful (1)

    "Great people riding through change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at North Highland full-time (More than 3 years)

    Pros

    People in the local office, desire to be client focused, highly collaborative culture, entrepreneurial spirit, opportunities for a consultant to get experience across multiple areas

    Cons

    Change fatigue, new systems, turnover


  6. Helpful (2)

    "Strong Firm But Needs Strategic Direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at North Highland full-time

    Pros

    Strong people culture, strong benefits

    Cons

    Strategic direction - seems to be a floating vessel without direction

    Advice to Management

    Land on a direction to take the firm quickly. It is not enough to just have a lot of really smart people ... you are competing with lots of really smart people out there ... so what are you going to be? (in language that you don't need a decoder ring to figure out)


  7. "Setting up the next model..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at North Highland full-time (More than 3 years)

    Pros

    Flat organization. Access to anyone in the firm. There is tremendous talent at the firm and a very collaborative environment. The majority of the VPs and MDs are solid, with the right focus and experience. I came from Accenture, and a lot of current staff are from Big-4. WAY better work/life balance, took a pay raise on joining, able to make an impact on the firm day 1.

    Cons

    Currently going through some re-org, but the hardest parts are behind. There is some dead weight at the top that needs to go. Culture is searching for re-footing.

  8. Helpful (18)

    "Stay Away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager
    Former Employee - Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at North Highland full-time (More than a year)

    Pros

    There are none...You will see that there are many reviews in August that inflate the overall rating that was 2.3 to 3.1 - fake news..fake reviews.

    Cons

    Sinking Ship, CEO and President are absolutely unqualified to run this company. One of them loves to hear himself talk and the other doesn't speak at all. Laying off great people, but yet hiring in certain regions. Closed multiple offices within the past month. Salary and Benefits are awful. Stay away.....

    Advice to Management

    Get your act together before you lose more great employees


  9. Helpful (18)

    "Shrinking company in an industry where everyone is growing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at North Highland full-time

    Pros

    - Immediate office leadership is People centric
    - close knit alumni (even though NH does nothing to promote this)
    - People i work with - i have made many great friendships. I have had 2 great managers

    Cons

    - Will not repeat that it is not the old North Highland but what it is now - is it mini-Deloitte, mini-PwC or is it a dynamic growth oriented mid size firm. To be determined
    - Shrinking firm - margins are up by revenues are down. Office leases are not being renewed in some cities as so many people have left or have been asked to leave
    - Competitors are doing great - Slalom consulting that used to be similar size to NH is now 3 times as large
    - Morales is down - especially for the offices that have seen significant reduction in headcount
    - Same CEO and his management team that has failed the company

    Advice to Management

    Dan and his core team of "yes" men and women - please leave and allow new leadership to inject some energy into the company.
    Invest in offices. You are losing business to other companies in cities that are growing rapidly. If its so painful to stop the bleeding now what will happen when the economy starts doing poorly.


  10. Helpful (9)

    "Not as advertised"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at North Highland full-time (Less than a year)

    Pros

    Local folks try to make it work

    Cons

    National dysfunction cripples quality delivery