North Highland Reviews | Glassdoor

North Highland Reviews

Updated February 25, 2017
388 reviews

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Full-time Part-time

2.9
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North Highland President and CEO Dan Reardon
Dan Reardon
239 Ratings

388 Employee Reviews

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Pros
  • Good work/life balance for a Consulting company (in 75 reviews)

  • Entrepreneurial; Great people; Grounded in values; Ego-free; Flexible; Smart people getting things done without the hurdle of bureaucracy (in 44 reviews)

Cons
More Pros and Cons

  1. "Very encouraged and optimistic"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at North Highland full-time (More than 8 years)

    Pros

    Fantastic clients, impactful high value work and outstanding colleagues. Truly a culture of care. The combination of our strong account model and the expertise of so many is working.

    Cons

    Too much change that is taking too long.

    Advice to Management

    Stay the course, but hurry and finish some of the internal projects. Celebrate the wins (external - both BD and delivery and internal ). Keep the focus on our people and their development.


  2. Helpful (9)

    "Company under transition"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President
    Former Employee - Vice President
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at North Highland full-time (More than 3 years)

    Pros

    great co-workers, low travel for some positions, good place to expand consulting skills

    Cons

    high sales and utilization goals, promotion opportunties are limited

    Advice to Management

    you appear caught somewhere between staff augmentation firms and strategic consulting firms and therefore don't provide a clear value proposition to either buyer.


  3. Helpful (1)

    "Worth a shot"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at North Highland full-time

    Pros

    Little to no travel at the time

    Cons

    little focus on business outcomes for the client

    Advice to Management

    If tou are heavy into staff augmentation, then don't sell the company as otherwise


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "3 years in - still having a great experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal
    Current Employee - Principal
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at North Highland full-time (More than 3 years)

    Pros

    - Salary and Bonus Clarity
    - Local Office model for majority of the consultants
    - Sense of do whats right for the client and for the company - fair bit of freedom to structure deals
    - Continues to be employee owned

    Cons

    - Lots of adjustment to compensation model, career path and company structure (new structure introduced in 2016)
    - Unlimited vacation policy with several pages of rules and caveats undoes much of the the policy - seems to be more of a way to keep vacation liability off the books.

    Advice to Management

    - Keep local model. Continue to react to the challenging market but keep the fellow owners in focus.


  6. Helpful (1)

    "Worst experience I have ever had in my professional career."

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Charlotte, NC
    Former Employee - Anonymous Employee in Charlotte, NC
    Doesn't Recommend
    Negative Outlook

    I worked at North Highland full-time

    Pros

    I have no pros for North Highland.

    Cons

    The interviewing process was very lengthy and unfortunately did not expose what the company was really like. The main reason I started with the company was because of the vision that one of the Managing Directors had and his passion for inviting innovative ideas into the company. Unfortunately, I was unable to see any of my ideas come to fruition nor see any positive things change within the organization. I should have seen the writing on the wall when I started interviewing with my then manager.... she was very hard to get over the phone and kept telling me that a decision on hire would be made soon and it wasn't. My immediate manager was the most unprofessional person that I had ever worked for and I am not certain on why she is still there. My immediate manager, during our one-on-ones, would just gossip about everyone in the office, talked about salaries and personal details that should never be shared. The environment was extremely toxic as there was a lot of back-staffing happening, hardly any support in my role, and not receptive at all with new ideas. Not only was the environment toxic, my manager liked to "pit" each team member against the other creating a very untrusting climate. Additionally, this manager had a very low ratio for keeping employees on her team as she would either fire them or make them leave. I know this is my experience but I have been told by previous employees that they had a very similar experience. Lastly, I was told the work/life balance was very important - I never felt like I had any work/life balance and my former manager was always taking off time.

    Advice to Management

    Pay more attention to the exit interviews when someone leaves - make sure you are getting exit interviews. Also, investigate disgruntled employees better especially their are multiple employees complaining about the same manager and/or situation.


  7. "Coordinator"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at North Highland full-time (More than a year)

    Pros

    Flexible schedule for large firm

    Cons

    Low Salary for this area


  8. Helpful (16)

    "Poor Leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal in New York, NY
    Current Employee - Principal in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at North Highland full-time (More than 3 years)

    Pros

    Great location at 1 Penn Plaza. Easy access to trains and taxi's and local restaurants and bars.

    Cons

    Current Assistant Vice President, Vice President and overall leadership makes for an unhealthy daily work environment. Constant smoking mirrors, selfishness and a "me me" attitude. A true "boys club" atmosphere led by leaders who only care about making themselves look good and garner all the credit when things go right...Since the last 2+ years I've grown more disengaged as the NY team has brought in individuals from southern offices who have truly made the office and work suffer for the worst.

    Advice to Management

    Ask yourselves why the constant turnover? Its because of the so-called leaders/transplants that were brought in from the southern region. Boys clubs are supposed to be a thing of the past.


  9. Helpful (10)

    "NH Change"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Local model with a big focus on community involvement. Laid back working environment. Opportunity to gain various project experiences and more responsibilities earlier in career.

    Cons

    NH has been going through constant change over the last few years. It is so surprising to see how poorly a consulting firm can manage change internally. The biggest appeal of NH is the culture and local model but as part of the transformation, it seems as if they are gradually moving away from the local model and struggling to preserve the culture.

    Advice to Management

    Focus on your people. Maintain transparency.


  10. "Making Progress"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at North Highland full-time (More than 3 years)

    Pros

    Great people, good DNA from 2015 acquisition has positively impacted multiple service lines and industry teams. Local model still in place. Thankful for colleagues that choose to travel and bring expertise across markets.

    Cons

    Learning how to provide "corporate" leadership across different sized markets. Some local markets don't need as much "bureaucracy" as a larger market. Getting better but still some overhead that needs right-sizing

    Advice to Management

    Continue to "let go" of unnecessary overhead. Good job with the Delivery Career Track - make sure that it rolls out smoothly


  11. "Company Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Director
    Former Employee - Account Director
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at North Highland full-time (More than a year)

    Pros

    TrueBridge Resources is a great place to work. Their partnership with NorthHighland makes building relationships with customers easy. However it is still up to the account team to deliver quality staff to meet the quality expected from NorthHighland.

    Cons

    Joined the company while it was still trying to find its way. They were trying to figure out the overlap so the consulting services did not compete with the Staff Augmentation.

    Advice to Management

    Management seems to have corrected most of the issues. They are now identifying TrueBridge as part of Northhighland which should bring value to TrueBridge.



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