North Highland Reviews | Glassdoor

North Highland Reviews

Updated Jun 11, 2019

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Found 537 reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
49%
Recommend to a Friend
44%
Approve of CEO
North Highland CEO Dan Reardon
Dan Reardon
340 Ratings
Pros
  • "Positive environment with a great work life balance(in 98 reviews)

  • "Great people - dedicated to delivery high quality work to clients(in 48 reviews)

Cons
  • "Your title is Consultant, but in actuality you are just staff augmentation(in 26 reviews)

  • "All the power is held in Atlanta(in 21 reviews)

More Pros and Cons
  1. Featured Review
    Helpful (1)

    "Great place to work and getting better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Associate Vice President in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at North Highland full-time for more than 5 years

    Pros

    I have been with the firm for a few years and have seen many changes during my time here, which I feel were necessary and are changing us for the better. At NH you need to own your career, and develop "your business" and what you are known for, if you wait for others to define this for you, you will probably not be successful here. That being said I do feel that our leadership is very supportive and is truly working...

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    Cons

    You need to be ready to deal with change and be flexible to work here, which should be the case if you're in consulting anyway. The "how" and "why" of these changes needs to be more clearly and frequently articulated from the executive team to ensure we bring everyone along and people feel optimistic about our future. Also we are hiring, which is great, but it feels like we are getting a bit thin on staffing in critical/growing...

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    Advice to Management

    I feel that frequent and more conversational interactions with our employees are critical to our success. One of the things that draws people to work here is the collegial and "approachable" atmosphere that our firm has prided itself on, keep building on that. As we transition into more of a traditional/travel consulting model, (which is blended with the local model), I would also say we need to focus more on industry...

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    North Highland2019-06-03

    North Highland Response

    June 10, 2019SVP, People Strategy

    Thank you so much for your work with us and for this review. We are committed to 'get better' and it's so nice to know people are feeling /seeing that. I agree we need to keep our 'approachable' culture and you are a part of that, we all are. I also appreciate the thoughtful feedback ...

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  2. "Current Employee-Master Practitioner-7 years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Principal Consultant 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at North Highland full-time for more than 5 years

    Pros

    So many great things happening at North Highland, this firm has given me so many opportunities to grow and spread my wings over the past 7 years. We work hard at North Highland and we are rewarded and the work is rewarding.

    Cons

    No cons, we are working out the kinks together, if it was easy it wouldn’t be fun.

    Advice to Management

    Thanks for listening, it’s the climb! Continue with Success Makers, it’s a game changer !

    North Highland2019-06-12
  3. "Pleasantly Surprised"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at North Highland full-time for less than a year

    Pros

    Great local management in Nashville. Couldn't be happier. Leadership in ATL seems to listen for employee concerns. Emphasis placed on diversity and woman leaders, which is refreshing. I am truly empowered by leadership to drive my own success. I've worked for another competitor consulting firm before. Truly night and day with the way North Highland runs their business and it is refreshing. I was reluctant on joining...

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    Cons

    Need to get sales strategy straight on staffing versus consulting.

    Advice to Management

    Continue listening to employees! Local visits and town halls are great.

    North Highland2019-06-11
  4. Helpful (2)

    "Opportunity if you want it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Principal in Saint Louis, MO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at North Highland full-time for more than a year

    Pros

    North Highland prides itself on allowing employees to “make their mark” and they really do mean it. Generally well intended (if not always perfectly skilled) people surround you. The organization responds well to those who want to carve out their own niche and aren’t afraid of hard work. You can make anything happen here.

    Cons

    Many people in this firm have chosen it because it was designed to be less demanding than the Big4. Imagine a world of “type A” personalities who always want to be right but seldom want to work hard. When the work is created, it can be stellar or lackluster, with no consequences or benefits for either. Compensation challenges and lack of accountability among employees are a cancer that has to be addressed. No more...

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    Advice to Management

    Let’s figure out the story so people can understand where they fit. make management consulting the business of the elite again and let those who want to coast or stay local at any cost be in delivery. Pay your top performers, make sure they know they are valued and expect them to continually up their game.

    North Highland2019-05-11

    North Highland Response

    May 15, 2019SVP, People Strategy

    Thank you so much for your review and advice. We appreciate it, and your work for this firm. As you know, we are working on refining our story and aligning our work towards an enviable culture. This will take time and we have to be consistent with want we do. More to come this month ...

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  5. Helpful (5)

    "Company is changing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Consultant in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at North Highland full-time for more than a year

    Pros

    The people, meaning your coworkers and other consultants are truly amazing people. Very sharp, very level-headed and just real people. Not a cut-throat environment at all.

    Cons

    The company has been undergoing a significant amount of changes over the last two years, which has sadly affected the culture as many great people are leaving. Attrition over the past year has increased significantly and it's mainly because the firm is changing too much, too fast, and sometimes not really respecting the values it used to have. The local model is changing. If you're in a big market with a lot of local...

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    Advice to Management

    Take a step back and re-evaluate your growth strategy. Phase out change initiatives to stop people from leaving due to uncertainty. Take care of your good people.

    North Highland2019-05-08

    North Highland Response

    May 15, 2019SVP, People Strategy

    Thank you so much for your feedback. I can see that you care about your former NH colleagues. Thank you also for your time with us. You are right, we've had a lot of change in the last three years. Change is never easy or simple, even when it's for the right reasons. To make ourselves ...

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  6. Helpful (2)

    "n/a"

    StarStarStarStarStar
      Former Employee - Anonymous Employee in Houston, TX

      I worked at North Highland full-time for less than a year

      Pros

      It is an okay temp agency.

      Cons

      The assignment that I was on, the supervisor did not know how to speak to the employees or the temps.

      North Highland2019-05-11
    • "Entrepreneurial, Collaborative and Growing"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Director of Business Development in Saint Louis, MO
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at North Highland full-time for more than a year

      Pros

      -Experienced consultants and leaders who are player/coaches. I have learned so much from our experienced employees in my last two years of employment. -People first mentality. Creating a culture in which people come first - there are still some opportunities to improve here, but this is top of mind for all leaders now, particularly in the office I am in. -Opportunities abound. I was able to shift my career focus...

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      Cons

      -Mindset shift still occurring. Many long-time employees have had a difficult time shifting mindset to a new business model. Resiliency and ability to handle ambiguity is needed by some.

      Advice to Management

      -Continue to set the vision and guide our employees toward it. I believe in our ability to be the most enviable culture in the world.

      North Highland2019-04-11

      North Highland Response

      May 15, 2019SVP, People Strategy

      Thanks so much for your review, it means a lot to us, as does your feedback. I hear you, let's continue to do the right work to be an enviable culture.

    • Helpful (4)

      "Hopefully the bottom is behind us"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Principal Consultant in San Francisco, CA
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at North Highland full-time for more than 3 years

      Pros

      Great colleagues and generally a low-stress environment for a consulting firm.

      Cons

      Swerving from one strategy to the next, losing great talent and wonderful clients; the reorganization has not had the intended impact because we still succeed and excel based on the informal network that one develops internally.

      North Highland2019-03-25

      North Highland Response

      May 8, 2019Global Services

      We appreciate your candid feedback and thank you for sharing your thoughts on Glassdoor.

    • Helpful (10)

      "Thieves - STAY AWAY!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Professional in Atlanta, GA
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at North Highland full-time for less than a year

      Pros

      I can find no reason someone would want to work for this organization. They are profoundly incompetent and will steal from your paycheck and refuse to return the money they have stolen.

      Cons

      Liars and thieves all. Stay away from these people.

      Advice to Management

      Get some competent people.

      North Highland2019-05-04
    • Helpful (13)

      "Spiraling downward. Poor leadership, toxic environment."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Principal 
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at North Highland full-time for more than 5 years

      Pros

      The people here have generally been good. It’s changing tho with the constant attrition.

      Cons

      Absolutely no care for employee, at least consultants. Whole focus is on bottom line, revenue, margin and growth. People being fired for limited time on bench. Many people leaving, leaving huge gaps in resources to staff on proj and sell projects, yet they are still firing people to make month-to-month rev goals. Leadership doesn’t seem to care or realize that if this keeps happening, the company will completely implode....

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      Advice to Management

      At consulting companies, people are your assets. Treat employees with value and with respect, and they will treat clients well. Now people are just angry, overworked, fearful for their jobs, and depressed. Change leadership completely.

      North Highland2019-04-27

      North Highland Response

      June 10, 2019SVP, People Strategy

      Thank you for your thoughtful review. You are right, people are our most important asset. We're working each day to value and reward our people. We've made some changes in the last month to better address the challenges with the PTO communications. We believe in a healthy balance ...

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    Found 537 reviews