North Highland Reviews

Pros

Fantastic clients, impactful high value work and outstanding colleagues. Truly a culture of care. The combination of our strong account model and the expertise of so many is working.

Advice to Management

Stay the course, but hurry and finish some of the internal projects. Celebrate the wins (external - both BD and delivery and internal ). Keep the focus on our people and their development.

Pros

There is great company culture

Advice to Management

You're doing great, thanks guys

Pros

Fantastic, creative, cutting edge delivery work for clients

Pros

North Highland has smart, caring people - some of the best I have worked with in my entire career. Pay is generally lower than other management consulting firms, but there is better work-life balance (travel is limited, unless you are a more junior consultant). Good local office leadership. Flexibility in assignments (not pigeonholed into one offering or area as in other firms where I have worked). Opportunity to work on thought leadership even if not an industry SME. Progress in the right direction on initiatives like Knowledge Management and L&D (though slow going).

Advice to Management

The road to hell is paved with good intentions. NH is at an inflection point, where many talented, smart people have left or are looking to leave. Focus on retaining your people -- they are your greatest asset and the biggest draw for your clients.

Pros

Local assignments
Pedigree comprised of former large consulting firm expertise
Unlimited vacation
Employee owned
Hip office environments

Advice to Management

Look at why you have such high turn-over. You have talented consultants and operational personnel who join North Highland only to be disappointed by the overall experience. They leave beaten down and dismayed, frustrated by overly complicated processes and process steps,lack of support from leaders, and struggle to survive in such an eat your young culture. North Highland struggles with brand awareness and will continue to do so until they can build a genuine culture of care and carve out those employees who are a cancer to the organization. Until then, it will remain and unhealthy firm with unhappy, unfulfilled employees.

Pros

Flexible work schedule and an unlimited PTO structure.

Advice to Management

Be more transparent. Think things through completely before executing them firm wide.

Pros

No out of town travel unless you sign up for it

Advice to Management

Change is inevitable and a must. However, change fatigue is real. Our clients pay us heaps of money for that advice but senior leadership ignores that internally, to their detriment. Celebrate the new blood but don't forget the people who have stuck around and given it their all. NH used to pride themselves for long tenure - which defined us in the consulting industry - but that no longer seems to be the case. That is a shame as the new blood and old should be celebrated equally, with the latter being essential to continuous success

Pros

Great people, great to be able to do consulting work without travel, strong client base. Was able to do some really meaningful work here. Entrepreneurial in the sense you can go after what interests you and build a team.

Pros

Highly team-oriented and friendly work environment. Genuine interest in getting input from all levels

Pros

Smart, passionate employees. 100% employee-owned. Room to grow and learn. Entrepreneurial spirit. Decent base pay. Limited travel, but only compared to other firms.

Advice to Management

Do unto others as you would have others do unto you. Do unto yourself as you would vehemently do unto your clients.