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North Highland Reviews

Updated January 19, 2018
436 reviews

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436 Employee Reviews

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Pros
  • Good work/life balance for a Consulting company (in 80 reviews)

  • Great people - dedicated to delivery high quality work to clients (in 47 reviews)

Cons
  • Work-life balance used to be a huge pro but that has deteriorated over the past year or two (in 15 reviews)

  • Roles can feel a little like staff augmentation rather than consulting (in 22 reviews)

More Pros and Cons

  1. Helpful (1)

    "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at North Highland full-time

    Pros

    When things were good they were great.

    Cons

    Things haven't been the best lately.


  2. Helpful (4)

    "Great people, experiencing growing pains"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at North Highland full-time

    Pros

    Great people - dedicated to delivery high quality work to clients. Helpful, smart colleagues.

    Cons

    Difficult time growing up. Seems to have a "yes" culture at the top where differing opinions are not always heard or in some cases, tolerated. Many changes have been implemented over the past few years without consideration for consequences and impacts. Many changes are being made without a "why" being shared. Health care benefits keep declining in quality, however, this reflects the market. Feedback resistant culture.

  3. "Management Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at North Highland part-time

    Pros

    Good boutique management consulting firm to work if you want to minimize travel. Founded by ex-EY'ers.

    Cons

    Small footprint in certain markets limits opportunities.

    Advice to Management

    Continue to focus on developing markets.


  4. Helpful (5)

    "Change is the Name of the Game"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Principal Consultant in Atlanta, GA
    Former Employee - Principal Consultant in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at North Highland full-time (More than 8 years)

    Pros

    GREAT culture in earlier years - client service was focus, people were very important
    Some AWESOME people to work with on projects and in admin

    Cons

    Beginning around 2012 the entire vision for the company changed and leadership initially denied it was happening...claimed the culture would not change
    As with every employer, some not-so-awesome people to work with
    Highly variable and changing comp structure created tensions vs. supporting teamwork

    Advice to Management

    I would not offer any...I believe they have achieved what they set out to achieve, although very painful for many loyal, long-term employees


  5. Helpful (12)

    "Your career will pause while you’re here. You’ll be underpaid, and you won’t grow professionally."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Washington, DC
    Former Employee - Manager in Washington, DC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at North Highland full-time (More than a year)

    Pros

    There are friendly co-workers, and the work/life balance is decent. The consultants who travel don’t seem to have a good work/life balance and they are also underpaid.

    Cons

    You’ll be placed on projects regardless of your skills/interests. The office seems unable to grow existing accounts and win more challenging work. There is also high turnover. It’s not due to the work/life balance. Instead, it’s due to the culture, the inadequate pay, and the type of work assigned.


  6. Helpful (10)

    "Finance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Financial Analyst in Atlanta, GA
    Former Employee - Senior Financial Analyst in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at North Highland full-time (More than a year)

    Pros

    You will likely get your hands on a lot of different things and be able to learn the business quickly due to the amount of change constantly taking place.

    Job roles and responsibilities are loose so there is opportunity to come in and have a large impact.

    Cons

    Politics - more than anywhere I've ever experienced. There is most definitely an in-crowd and an out-crowd throughout the Global Services team.

    Executive leadership's vision for the company changes every ~6 months and organization sometimes coincide. Change is managed poorly and with little to no communication. You're more likely to find out about an org change from a random coworker in another department than you are from leadership.

    Work-life balance used to be a huge pro but that has deteriorated over the past year or two. Accounting and finance used to have the option to work from home for one day a week but that has been stripped away.

    Career path not apparent and little emphasis on employee growth.

    Advice to Management

    Figure out what kind of company you want to be and focus on that.


  7. "Great people, awesome projects"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant
    Current Employee - Senior Consultant
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at North Highland full-time (Less than a year)

    Pros

    NH is a great company that has recently experienced some growing pains but that's part of any organizational change. The company is filled with amazing people who are focused on client success and provide support to one another. With change the company has experienced some turnover but there is a general sentiment that the dust is finally starting to settle and that the folks who left probably were not cut out for the redirection that the firm is going in. The company has higher expectations of its workforce but they're reasonable and aligned with market trends. The supportive culture here means that if you are driven and want to succeed, NH will help you get there.

    -The people. Hands down the most friendliest, intelligent, collegial, and supportive group of coworkers you'll have
    -The projects. Interesting projects on anything ranging from predictive analytics to customer experience and traditional management consulting engagements. You won't be pigeonholed to one role in the company.
    -The culture. Despite NH's rapid growth, the firm still retains a family-like culture of care across all of the 25 offices. This is emphasized in the social impact work the company is implementing through partnerships in select cities.

    Cons

    The CEO. Dan has been with NH for a long time and there appears to be a general consensus among the workforce that a new leader is needed at the helms that brings fresh energy, direction, and vision to the company.

    Advice to Management

    Keep focusing on the employee experience
    Shift away from the ESOP model
    Invest in internal firm resources (HR, BD, marketing)
    Make investments in growing brand recognition

  8. Helpful (17)

    "Principal"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Principal in Washington, DC
    Former Employee - Principal in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at North Highland full-time (More than 3 years)

    Pros

    You might like your client. There are some good companies in the area.

    Cons

    Unethical, dishonest, arrogant, and toxic place. Worst leadership I have ever seen.

    Advice to Management

    You can surround yourself with only those that say you are wonderful, but by doing that, you are turning a blind eye into how bad the leadership is, and the consulting work that is performed. The good people walk out the door quickly. If you want to stay in business this will need to change in my opinion.


  9. Helpful (21)

    "Couldn't give zero stars"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Principal in Atlanta, GA
    Former Employee - Principal in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at North Highland full-time (More than a year)

    Pros

    None I can think of. Some brand recognition in established markets. Not much else to say unfortunately but I do have to post 20 words

    Cons

    The work is mostly low value to clients. This is not a management consulting firm, it is a body shop with sales targets that are at odds with doing what is right for the client. I was really shocked at how bad it is here.

    Advice to Management

    Stop having HR post Glassdoor reviews to bolster ratings. It is pathetic. The company is not going though "growing pains", it is the way it is because of leadership decisions to pursue revenue growth regardless of impact to the culture and quality of the work performed People left not because they "couldn't cut it", they left because this place is terrible and they had other options. Those that stayed couldn't get a job anywhere else, it's that simple.


  10. "Principal"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at North Highland full-time

    Pros

    Great people, fantastic capabilities, great brand

    Cons

    compensation not as competitive as other firms


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