North Highland Reviews | Glassdoor

North Highland Reviews

Updated August 31, 2017
417 reviews

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417 Employee Reviews

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Pros
  • Good work/life balance for a Consulting company (in 79 reviews)

  • Great people, great to be able to do consulting work without travel, strong client base (in 46 reviews)

Cons
  • Lastly, I was told the work/life balance was very important - I never felt like I had any (in 13 reviews)

  • Roles can feel a little like staff augmentation rather than consulting (in 22 reviews)

More Pros and Cons

  1. Helpful (21)

    "Beware"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at North Highland full-time (More than 8 years)

    Pros

    There are some sharp, caring people who work there and who really want to deliver their best for the client. The unlimited PTO policy is attractive.

    Cons

    Unfortunately, the cons have been growing over the years. This firm has lost its focus on the employees and that's having an impact on the quality of work that gets delivered to clients. We recently lost our position in the annual Best Firms to Work For list (by Consulting Magazine), after having slipped for the past few years, and senior execs don't seem to have noticed or even care. The firm is becoming all about sales and the number of people leaving the company every week hasn't slowed down. People get promoted based almost purely on BD with little attention to their leadership skills. All new MBA hires are now getting hired into the strategy group, which has significant leadership issues. It is sad to see how North Highland is struggling to find its way and to stay relevant.

    Advice to Management

    Invest in your people. Pay attention to the employees and how they are being treated. Our top leadership either has its head buried in the sand or are too afraid to disagree with the CEO. It's time to bring in someone at the top who can address the morale problem.


  2. Helpful (8)

    "Not the best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great team atmosphere, team building

    Cons

    Very underpaid, some employees disadvantages in training. They have let some good people go.

    Advice to Management

    Make sure everyone has the tools they need for a proper training.

  3. Helpful (9)

    "Local Office Disparity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Negative Outlook
    No opinion of CEO

    I worked at North Highland full-time

    Pros

    Live, work, sleep and serve clients in your home community; limited, opt-in travel policy

    Cons

    Disconnect between overall company strategy and local-office execution

    Advice to Management

    Refresh leadership and focus on employee engagement to drive growth and innovation


  4. Helpful (3)

    "Transforming for the better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal in Seattle, WA
    Current Employee - Principal in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at North Highland full-time

    Pros

    Interesting consulting engagements, solid colleagues, and a bold vision for the future

    Cons

    Internal ops still sluggish, and some unfortunate turnover

    Advice to Management

    Keep pursuing 3.0 but do more to retain talent


  5. Helpful (5)

    "Accountant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accountant in Atlanta, GA
    Current Employee - Accountant in Atlanta, GA
    Doesn't Recommend

    I have been working at North Highland full-time (More than a year)

    Pros

    Good work life balance, great team

    Cons

    Salary is not the best. Company seems to be all over the place when it comes to different processes. A lot of changes happening and a lot of uncertainty right now. Feels like they try things out then change it when it doesn't work, ALL THE TIME.

    Advice to Management

    Better communication and better management


  6. Helpful (1)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Managing Consultant in Atlanta, GA
    Current Employee - Managing Consultant in Atlanta, GA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at North Highland (More than a year)

    Pros

    People are great. No travel is what makes this company unique. There can be a wide mix of project types.

    Cons

    Staffing model isn't leveraged enough. Opportunity for advancement is uncertain. Corporate strategy is TBD. Unclear goals for different levels of employees.

    Advice to Management

    Keep it simple


  7. Helpful (13)

    "Did not live up to the dream"

    StarStarStarStarStar
    • Work/Life Balance
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at North Highland full-time (More than 5 years)

    Pros

    Great people. Some of the smartest, most engaged teams I have ever worked with. Good work opportunities.

    Cons

    Compensation. Focus was on sales, vs. Good consulting work and delivery. Pyramid like with VP and account managers taking all the credit to get compensated.

    Advice to Management

    Decide what kind of company you rant to be and suck to it

  8. "Enjoy working for North Highland"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at North Highland full-time

    Pros

    good work life balance, career growth

    Cons

    lots of change over the 2 years


  9. Helpful (2)

    "Good company, mostly good people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at North Highland full-time (Less than a year)

    Pros

    Start-up like environment, collaborative spaces and company events

    Cons

    People are unfriendly at times, useless meetings, parking is tricky.

    Advice to Management

    be honest about your company culture.


  10. Helpful (9)

    "A company in transition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at North Highland full-time

    Pros

    Entrepreneurial. It's truly a flat organization with lots of organic opportunities for growth.
    Local Focus. Very engaged in local communities in meaningful ways.
    Client centric. Lots of attention on relationships with clients and solving their problems.
    Flexible. Company is willing to find the right work, life balance for employees.

    Cons

    In Flux - The firm is currently shifting its operating model, compensation and career paths which has not been executed very well. Lots of confusion and miscommunication.
    Weaker Competitive Positioning - North Highland is a very strong, more generalist minded consultancy which makes it harder to compete in a consulting environment that is becoming increasingly specialized.

    Advice to Management

    Articulate a clear strategy and follow it up with a meaningful operational model that positions the firm for future success. Get more aggressive with the restructuring so that you can come out on the other side sooner rather than later.


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