North Highland Reviews | Glassdoor

North Highland Reviews

Updated December 15, 2017
431 reviews

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431 Employee Reviews

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Pros
  • Good work/life balance for a Consulting company (in 80 reviews)

  • Great people - dedicated to delivery high quality work to clients (in 47 reviews)

Cons
  • Work-life balance used to be a huge pro but that has deteriorated over the past year or two (in 15 reviews)

  • Roles can feel a little like staff augmentation rather than consulting (in 22 reviews)

More Pros and Cons

  1. "Company Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Director
    Former Employee - Account Director
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at North Highland full-time (More than a year)

    Pros

    TrueBridge Resources is a great place to work. Their partnership with NorthHighland makes building relationships with customers easy. However it is still up to the account team to deliver quality staff to meet the quality expected from NorthHighland.

    Cons

    Joined the company while it was still trying to find its way. They were trying to figure out the overlap so the consulting services did not compete with the Staff Augmentation.

    Advice to Management

    Management seems to have corrected most of the issues. They are now identifying TrueBridge as part of Northhighland which should bring value to TrueBridge.


  2. Helpful (23)

    "Beware"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at North Highland full-time (More than 8 years)

    Pros

    There are some sharp, caring people who work there and who really want to deliver their best for the client. The unlimited PTO policy is attractive.

    Cons

    Unfortunately, the cons have been growing over the years. This firm has lost its focus on the employees and that's having an impact on the quality of work that gets delivered to clients. We recently lost our position in the annual Best Firms to Work For list (by Consulting Magazine), after having slipped for the past few years, and senior execs don't seem to have noticed or even care. The firm is becoming all about sales and the number of people leaving the company every week hasn't slowed down. People get promoted based almost purely on BD with little attention to their leadership skills. All new MBA hires are now getting hired into the strategy group, which has significant leadership issues. It is sad to see how North Highland is struggling to find its way and to stay relevant.

    Advice to Management

    Invest in your people. Pay attention to the employees and how they are being treated. Our top leadership either has its head buried in the sand or are too afraid to disagree with the CEO. It's time to bring in someone at the top who can address the morale problem.

  3. Helpful (10)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The people you work with on teams are great people. There is profit sharing however it takes 3 years to be vest to receive it. Company offered advancement in the consulting roles.

    Cons

    Middle management wasn't trustworthy; Many Sr. Leaders were leaving the firm which made employees uneasy about the future.

    Advice to Management

    Treat your employees with respect.


  4. Helpful (8)

    "Not the best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great team atmosphere, team building

    Cons

    Very underpaid, some employees disadvantages in training. They have let some good people go.

    Advice to Management

    Make sure everyone has the tools they need for a proper training.


  5. Helpful (3)

    "Transforming for the better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal in Seattle, WA
    Current Employee - Principal in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at North Highland full-time

    Pros

    Interesting consulting engagements, solid colleagues, and a bold vision for the future

    Cons

    Internal ops still sluggish, and some unfortunate turnover

    Advice to Management

    Keep pursuing 3.0 but do more to retain talent


  6. Helpful (9)

    "Local Office Disparity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Negative Outlook
    No opinion of CEO

    I worked at North Highland full-time

    Pros

    Live, work, sleep and serve clients in your home community; limited, opt-in travel policy

    Cons

    Disconnect between overall company strategy and local-office execution

    Advice to Management

    Refresh leadership and focus on employee engagement to drive growth and innovation


  7. Helpful (1)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Managing Consultant in Atlanta, GA
    Current Employee - Managing Consultant in Atlanta, GA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at North Highland (More than a year)

    Pros

    People are great. No travel is what makes this company unique. There can be a wide mix of project types.

    Cons

    Staffing model isn't leveraged enough. Opportunity for advancement is uncertain. Corporate strategy is TBD. Unclear goals for different levels of employees.

    Advice to Management

    Keep it simple

  8. Helpful (6)

    "Accountant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accountant in Atlanta, GA
    Current Employee - Accountant in Atlanta, GA
    Doesn't Recommend

    I have been working at North Highland full-time (More than a year)

    Pros

    Good work life balance, great team

    Cons

    Salary is not the best. Company seems to be all over the place when it comes to different processes. A lot of changes happening and a lot of uncertainty right now. Feels like they try things out then change it when it doesn't work, ALL THE TIME.

    Advice to Management

    Better communication and better management


  9. Helpful (14)

    "Did not live up to the dream"

    StarStarStarStarStar
    • Work/Life Balance
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at North Highland full-time (More than 5 years)

    Pros

    Great people. Some of the smartest, most engaged teams I have ever worked with. Good work opportunities.

    Cons

    Compensation. Focus was on sales, vs. Good consulting work and delivery. Pyramid like with VP and account managers taking all the credit to get compensated.

    Advice to Management

    Decide what kind of company you rant to be and suck to it


  10. "Enjoy working for North Highland"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at North Highland full-time

    Pros

    good work life balance, career growth

    Cons

    lots of change over the 2 years


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