North Highland Reviews | Glassdoor

North Highland Reviews

Updated April 21, 2017
396 reviews

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396 Employee Reviews

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Pros
  • Good work/life balance for a Consulting company (in 76 reviews)

  • Entrepreneurial; Great people; Grounded in values; Ego-free; Flexible; Smart people getting things done without the hurdle of bureaucracy (in 44 reviews)

Cons
  • Lastly, I was told the work/life balance was very important - I never felt like I had any (in 13 reviews)

  • Roles can feel a little like staff augmentation rather than consulting (in 22 reviews)

More Pros and Cons

  1. Helpful (29)

    "Gone and sorry I waited so long ..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Principal in Atlanta, GA
    Former Employee - Principal in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at North Highland full-time (More than 10 years)

    Pros

    - Had a great culture
    - Had great shared values
    - Had great people committed to the long-term
    - Had a growing ESOP

    Cons

    - See above and note the past tense
    - Barely made the turn to project based culture in some markets, accounts and has now reverted into staff aug firm
    - No direction on most of the industry or functional areas and no investment to grow them

    Advice to Management

    Remove the poison pills and let someone else buy you. Or merge. Or get new leadership at the top. Or bring back Dave Peterson's vision. Basically, do the opposite of whatever you're doing right now.


  2. Helpful (10)

    "Pathetic company to work for!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in New York, NY
    Current Employee - Consultant in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Only pro I can think of is that the work life balance is good

    Cons

    Pretty much everything
    - No sense of community
    - No team work
    - No development

    They dont care about their people at all! They just care about selling projects!!

    Advice to Management

    Need to change drastically to survive.


  3. Helpful (14)

    "Floundering Organization"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Delivery Manager in Atlanta, GA
    Current Employee - Service Delivery Manager in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at North Highland (More than 3 years)

    Pros

    Senior people that remain are dynamic and focused.

    Cons

    So focused on sales that delivery will falter. There is not enough bench strength to make up for the lack of seasoned consultants.

    Advice to Management

    Sell.


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  5. Helpful (3)

    "Perfect balance, caring culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal in Philadelphia, PA
    Current Employee - Principal in Philadelphia, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at North Highland full-time (More than 5 years)

    Pros

    Culture is inclusive and provides opportunity to connect with and learn from others, there's a great platform for career growth, passionate leadership (although this is locally based), and client experience is more rewarding than what I've experienced in the past. There is definitely a local focus and people here seem to care more about their company and clients than what I've experienced at other Big 4 firms.

    Cons

    Recent firm-wide career path shift was much needed to stay relevant, but so far is being worked out and shows promise.

    Advice to Management

    Keep up the focus on future growth and meeting the needs of employees.


  6. Helpful (17)

    "Con Artists"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at North Highland full-time

    Pros

    Fortunately, every company isn't like this place

    Cons

    Lot's NH is basically a racket "consulting" company that charges you, the client, millions for worthless PowerPoint decks, most of which contain info about your company that you already knew anyways. When they need technical expertise, especially the Data And Analytics Group, they have to go out and get external consultants, that they then mark up for a profit against the client.

    Advice to Management

    fire yourself immediately


  7. Helpful (1)

    "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Working with a great group of people, flexible working schedule and Buckhead location. Potential for upward mobility and exposure to the most sought-after clients in the industry.

    Cons

    Not so many "cons" -- more of change integration associated with some growing pains, all of which will work themselves out.

    Advice to Management

    Continue with open dialogue in quarterly all-employee calls including transparency regarding business model and future expansion plans.


  8. Helpful (20)

    "Not sure what happened..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at North Highland full-time

    Pros

    The people. There really are some great people that work at North Highland but there are some bad ones as well. Over the time I was there I made some great friendships and working relationships. Unfortunately, most of those people are now gone.

    Cons

    About everything else. Management is terrible. The company treats the employees horribly. There is no care for the employees, especially if they are not bringing in any money (ie Consultants.) The pay is WAY below industry standards. They will tell you that bonuses, etc. will add up to the pay you are asking for, but you can trust that it won't. No coaching or direction for global services. They preach a culture of openness and transparency but are not transparent about much of anything. They always expect more work but never give any more compensation for it. You are lucky if you even get more compensation with a promotion. Raises never happen unless you are one of the "chosen" ones, no matter how hard you work. Reviews are a joke. They don't care that people are leaving left and right and it is quite obvious with the amount of space open. Any company that can lose 150-200 employees over the course of a couple of years and not seem to care has some serious problems. Even C-Suite employees have left. That should tell you something. The majority of good people are gone already and the ones that are left are mostly looking. The morale is in the dumpster and you can see it in the faces of the employees that are left.

    Advice to Management

    Start treating your employees with respect and care. Stop messing with their livelihoods. Listen to what they say and put it into practice! Pay them what they deserve and give them cost of living increases yearly. Do right by them and they will take care of the business.

    Get rid of management and people that are a blemish on your organization and have been causing problems for years. You know of these people because of multiple complaints, yet you let them stay around. They are destroying what was once good about the company.


  9. "Information Technology Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Information Technology Intern in Atlanta, GA
    Former Employee - Information Technology Intern in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great atmosphere, awesome people, very kind, beautiful office

    Cons

    office can feel a little empty at times


  10. Helpful (17)

    "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Charlotte, NC
    Former Employee - Manager in Charlotte, NC
    Doesn't Recommend
    Negative Outlook

    Pros

    Initially the people. The amazing leadership and the foundation the company was created on.

    Cons

    They have lost a lot of their original senior leaders and they created a fun, supportive and successful environment. Without these senior leaders involvement the remaining leadership is struggling as they have lost the sense of passion and desire to deliver great work for great clients with great people. The leadership now is too focused on growing big without involving or appreciating their people and their clients. Locally they have tunnel vision and have lost sight that the people are who make them. The leaders are selfishly focused on their own agendas and overlooking amazing talent and opportunities to support and help grow their people. Five years ago there was no true hierarchy and as success came there became one and the division has divided their approach. It's become an "I" organization. Ir you're not a VP or in their click you're on your own and fighting an uphill battle to be successful and add value.

    Advice to Management

    Remember what it was like 4 plus years ago and revisit it. Stop trying to be something your foundation was not created to be. Appreciating your people is what made NH. Your clients can see the breakdown and the lack of support and it's not attractive.


  11. Helpful (10)

    "Getting there"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Atlanta, GA
    Current Employee - Consultant in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at North Highland full-time

    Pros

    Moving through the transformation --sometimes clumsy, but business leaders are working to progress in spite of missing/undefined information.

    Cons

    Too much focus on numbers which results in consultants making judgments on numbers vs. the right things to do for the client and our business.

    Advice to Management

    At this time we need a clear forward-looking and inspirational vision for North Highland.

    North Highland Response

    Aug 21, 2015 – Global Services

    Thank you for sharing your opinion. We agree that there have been some challenges along the way and are working to address the feedback we’ve received. With growth comes challenges, but we always put ... More


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