North Suffolk Mental Health Association Reviews | Glassdoor

North Suffolk Mental Health Association Reviews

Updated June 27, 2017
43 reviews

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2.9
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Deborah Wayne, O.D
11 Ratings

43 Employee Reviews

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  1. "An overall good company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at North Suffolk Mental Health Association full-time

    Pros

    -Great staff
    -Good management
    -Supportive atmosphere
    -Flexible

    Cons

    -Menial salary
    -Not enough staff
    -Benefits could be improved


  2. "IHT and TM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - TTS/TM in Revere, MA
    Current Employee - TTS/TM in Revere, MA
    Recommends
    Neutral Outlook

    I have been working at North Suffolk Mental Health Association full-time (More than 3 years)

    Pros

    Very supportive staff, exciting job- never really look at the clock, pays for training, 3 week vacation

    Cons

    The pay is bad, high turnover, reimbursements are mediocre.

    Advice to Management

    Everyone is leaving and it's hard to hire people because the pay is too low. fix that

  3. "Upwardly Immobile"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mental Health Clinician
    Current Employee - Mental Health Clinician
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at North Suffolk Mental Health Association full-time

    Pros

    My direct supervisor is very good and offers me as much support as possible.

    Cons

    Benefits abysmal
    You'll never get a pay raise
    No support from upper management
    The values they say they hold dear aren't really
    No imcentives, which are really necessary since pay isn't one
    No parking- work at a location that requires metered parking
    Annual performance evaluations don't happen


  4. "An ok place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at North Suffolk Mental Health Association full-time

    Pros

    Pay is good and there's always shifts that you can pick up. They have events for staff.

    Cons

    No upward mobility, House Mangers slack off a lot!

    Advice to Management

    Get rid of the toxic people in management!


  5. Helpful (1)

    "Mixed experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intensive Care Coordinator in Revere, MA
    Former Employee - Intensive Care Coordinator in Revere, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at North Suffolk Mental Health Association full-time (More than 5 years)

    Pros

    Good opportunity to build experience
    Some flexibility with hours
    Continuing education funds
    Salary differential for bilingual staff
    Diverse communities served

    Cons

    No raises
    Low staff morale
    High workload
    Often work over 40 hours per week
    Lack of upward mobility
    Micromanagement
    Management unresponsive and uncooperative with union

    Advice to Management

    Poor morale is negatively affecting clients because of high staff turnover.


  6. "IT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at North Suffolk Mental Health Association full-time (More than 10 years)

    Pros

    Great leader and visionary IT director to work for.

    Cons

    Low pay, but relevant experince

    Advice to Management

    Keep doing great work.


  7. Helpful (6)

    "What a terrible agency"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Outpatient Counselor in Boston, MA
    Former Employee - Outpatient Counselor in Boston, MA
    Doesn't Recommend

    I worked at North Suffolk Mental Health Association full-time

    Pros

    If you want a steady paycheck (until the next shake-up) this mediocre company may do the trick. It is worth your while to do some research before signing on.

    Cons

    Two former employees shared that NSMHA was 1) massively dysfunctional, and 2) "evil". I would heartily concur. During the time I was there, I witnessed plenty of misery - and must attribute this to those in charge on various levels. Many employees felt that they were treated like dirt; one psychiatrist encouraged other therapists to be better con artists than the administration - simply as a survival tool

    Advice to Management

    Give up your authoritarian style. Try being human beings. Tell the truth and stop the lying and manipulation. Either stop pretending you care, or demonstrate real care. Realize that you are mentally sick and work to get well.

  8. Helpful (1)

    "Case Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Case Manager in Chelsea, MA
    Former Employee - Case Manager in Chelsea, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at North Suffolk Mental Health Association (Less than a year)

    Pros

    - flexible schedule
    - trainings
    -helping others

    Cons

    - Management
    -moving up
    - benifits


  9. Helpful (1)

    "Worst Employer I've Ever Had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Program Coordinator in Winthrop, MA
    Former Employee - Assistant Program Coordinator in Winthrop, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at North Suffolk Mental Health Association full-time (Less than a year)

    Pros

    Working with amazing clients. It's so rewarding supporting the individuals that they serve.

    Cons

    As an administrator, there was no support from above. 85% of the staff English is not their first language making it hard to teach how to document properly. Clients are mistreated and when reported they will turn a blind eye to it because they have no staff. There is never any coverage and they refuse to pay overtime but will call staffing agencies.

    Advice to Management

    Keep an I on your Residental Coordinator's they are not supportive. Get better-qualified staff and stop hiring bodies. Find a better system to manage client money because your Admin is stealing.


  10. "Good Overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at North Suffolk Mental Health Association full-time

    Pros

    - High degree of flexibility
    - Excellent mid-level management
    - Good company to start in human services field
    - Good benefits

    Cons

    - Not the highest paying
    - Often insufficient resources to do job effectively (outdated technology, etc.)


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