North York General Hospital Reviews | Glassdoor

North York General Hospital Reviews

Updated 27 Aug 2019

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Found 48 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
84%
Recommend to a Friend
96%
Approve of CEO
North York General Hospital CEO Dr. Tim Rutledge
Dr. Tim Rutledge
19 Ratings
  1. "Great place to work"

    StarStarStarStarStar
     

    I have been working at North York General Hospital

    Pros

    Great culture, great location, good work/life balance.

    Cons

    Limited room for advancement and growth

    North York General Hospital2018-12-07
  2. Helpful (1)

    "Do not work here if you are studying."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Nurse in North York, ON
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at North York General Hospital part-time for more than a year

    Pros

    - Provides good learning environment for new hires (nurses) - Full Electronic Charting for Nurses/Physicians - Dedicated & helpful Clinical Nurse Educators (CNE) - Nice staff and coworkers

    Cons

    - Highly political (Managers) - Staff are overworked (Part-time contract but gets full time hours [always the case]) - Management does not listen unless something wrong happens - Shady payroll style (Using pen and paper when marking if you worked or not) - Management highly discourage people who like to advance (e.g., if you are studying, they deem it as a threat for staffing & schedule you anyway).

    Advice to Management

    - Listen to staff about organizational issues. - Hire competent people in HR and Management. - Switch to finger print attendance record system for payroll. - Build open educational/advancing opportunities for staffs.

    North York General Hospital2018-10-25
  3. "Booking Clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Booking Clerk in North York, ON
    Recommends
    Approves of CEO

    I worked at North York General Hospital for more than a year

    Pros

    Flexible with hours Management is very supportive to staff Diverse culture

    Cons

    Some clinic areas can get lonely for admin staff but other than that an amazing place!

    North York General Hospital2018-10-10
  4. "Dietetic Attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at North York General Hospital part-time

    Pros

    Additional 14% compensation in lieu of benefits. Flexible schedule.

    Cons

    Not enough hours. May encounter stressful situations with patients.

    North York General Hospital2018-08-24
  5. "Finance Department Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Neutral Outlook

    I worked at North York General Hospital

    Pros

    Flexible time, Good management

    Cons

    Continuous works to do

    North York General Hospital2018-07-04
  6. "student"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Student Nurse in North York, ON
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at North York General Hospital for less than a year

    Pros

    Very supportive and great colleagues

    Cons

    Won't give chances to candidates who have potential. Didn't get hired after placement. Even though your colleagues would love to have you back and keep asking you to apply for positions available.

    North York General Hospital2018-06-29
  7. "Program Assistant"

    StarStarStarStarStar
     in North York, ON

    I have been working at North York General Hospital for more than a year

    Pros

    Great location, lots of opportunities

    Cons

    Parking, too big, staff morale

    North York General Hospital2018-05-08
  8. Helpful (3)

    "Nursing at NYGH"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Nurse 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at North York General Hospital part-time for more than 3 years

    Pros

    -Decent Schedule allows for work-life balance - New Ed funding for education and conferences reimbursement -Unionized -Many internal postings come up regularly -Food Court options are improving -Culturally diverse staff of all ages -Right off the highway and subway line -Some staff really model positive working relationships and exemplify what positive teams look like -CEO usually sends email acknowledging... positive compliments received from patients or their families -Staff engagement survey allows staff to share their opinions and voices regarding work experience, department, management, work-life balance, etc -New initiatives to balance workplace violence and improve employee safety -Staff education opportunities -Nursing staff are acknowledged during Nursing Week usually feel lunches, massages etc

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    Cons

    -Cliquey with clear favouritism . People who are "yes boss" types escalate quickly. If you suggest new ideas, ask questions, submit incident reports or challenge the system you become labelled as a "troublemaker". -People in management and leadership positions who shouldn't be. Some managers bully staff, make completely rude and inappropriate comments, break staff confidentiality, engage in and entertain staff... gossip, LIE about events, etc. It can feel very much like high school. -Weak and ineffective union reps. You have to rely on the collective agreement yourself at times to call out management, otherwise admin/management will break union rules OR try to bully you out of claiming things such as rightful OT pay, dinner/meal vouchers etc. (This is unit and manager dependent of course) -Not a fair and equal playing field when it comes to career advancement at all. It's very political and about "who likes you" and what your reputation is rather than skills and experience. -Lack of regular performance reviews -No accountability with horizontal incidents amongst staff, for example doctors having verbal outbursts to nurses, or nurses yelling at other nurses etc. -Cultural cliques and speaking in their own languages while at work -Patients and family entered care is excessive. Patient's wishes can be ignored or overruled at the wish of their families, go figure! Also, patients and their families are chosen and given more rights and priority over staff, even if they mistreat or are abusive to the staff looking after their loved ones. It's quite disheartening at times. -Not enough emotional support for staff -You don't always get breaks, sometimes there is pressure to work fast and get patients in and out -Only Tim Hortons is available 24/7, limited food options after hours -Management will try to discourage incident reports or fight you when you request OT pay -Management can be so concerned about "budget" it affects safe staffing levels and quality of patient care

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    Advice to Management

    -Listen to your employees, their ideas, suggestions, concerns, etc. You cannot grow and create an innovative place if you discourage staff who present new ideas or challenge the current system. Change agents aren't bad. -Stop "cherry picking" and being so clearly obvious with you favourites. Like parents, management should not have favourites. -PFCC needs to be balances with actually patient's expressed wishes and... the safety and well-being of your health care professionals -Staff should do performance reviews on their management. You unfortunately have some seriously bad apples in leadership, and then wonder why staff morale on some units is horribly low, or why you can't keep staff. -Encourage unbiased, objective timelines for staff training or orientation on a unit. It is ridiculous that some nurses have been on a unit for years and have not been given opportunities to grow such as doing charge nurse or going into Resus, while other nurses come in and are given opportunities for growth and advancement in no time. It is clearly subjective and unfair inequitable treatment. -Ensure regular performance reviews to staff no where they stand and areas for growth and development - Management should not have completely unhindered subjective authority. For example, it is unfair for management to tell someone he/she can't be considered for position on a unit because they don't have their Masters or a certain certificate, when people already working on that unit don't have it either. HR should step in in situations like this to ensure a fair and equitable hiring/transfer process. -All incidents of staff horizontal violence and patient or family violence should be addressed. Management is so concerned with PR and crisis management they don't stick up for or support their staff. -Continue with debriefs and ensuring staff's emotional well-being. The work we do isn't easy -You cannot set standards for exceptional care and EBP then expect staff to work with limited nurses or equipment, while meeting the exceedingly high demands of patients and their families. Add more staff or get patient's families more involved in care delivery to help accomplish everything. -Keep up the Staff Engagement Survey

    Show More
    North York General Hospital2018-04-27
  9. "A Great Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Transporter in North York, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at North York General Hospital part-time for more than 10 years

    Pros

    They try to do there best to follow all employment standard and best practices when it comes to managing a hospital. Professional staff on most off the departments and great employee perks. Such as Goodlife, Rogers, CAA, and insurance at corporate rates. A great sense off community exists within the organization. People are recognized for standing out and going beyond the call off duty. Special events and... interesting learning opportunities always available online or on site. A workout area (getaway room) is available to staff for working out and maintaining a healthy life balance, free off charge and at all three facilities of North York General.

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    Cons

    - Parking rates for employees. - Some disgruntled staff can make your already busy day even worse with negative comments. Though, im sure that exists everywhere. - Favoritism of certain staff over others.

    Advice to Management

    Your doing a great job, but there is always room for improvement. Maintain your focus on the facility and its workers. Though managing is never easy, ensure your are treating everyone with respect and following the guidelines set out by the ministry. Ensure that the collective agreement is adhered too and your fair and equitable. Don't let your personal feelings and attitudes get in the way off maintaing such a... great facility with a great team. ☺️

    Show More
    North York General Hospital2018-04-06
  10. "Excellent work place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at North York General Hospital full-time for more than a year

    Pros

    Amazing culture, innovative people, challenging and interesting work.

    Cons

    nothing to complain about at NYGH

    Advice to Management

    Management is very supportive to staff

    North York General Hospital2017-12-19
Found 48 reviews