NorthKey Community Care Reviews | Glassdoor

NorthKey Community Care Reviews

Updated April 18, 2017
44 reviews

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Full-time Part-time

2.2
Star Star Star Star Star
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Owen Nichols
29 Ratings

44 Employee Reviews

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  1. Helpful (1)

    "Great place to start out"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SCL Case Manager in Florence, KY
    Current Employee - SCL Case Manager in Florence, KY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at NorthKey Community Care full-time (More than a year)

    Pros

    Flexible Schedule, annual bonus, great co-workers

    Cons

    High stress, no annual raise


  2. Helpful (3)

    "Horrible Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Case Manager in Fort Thomas, KY
    Former Employee - Case Manager in Fort Thomas, KY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at NorthKey Community Care full-time (Less than a year)

    Pros

    Assisting clients has the potential to feel rewarding. The pay is decent for an entry level position right out of college. Aside from that, RUN.

    Cons

    Horrible, condescending, arrogant management which also facilitates catty, immature environmental and coworkers. Awful mileage reimbursement considering the constant wear/tear on your vehicle.

    Advice to Management

    Try treating your employees with even a fraction of respect.


  3. Helpful (3)

    "Those That Have Remained Have Stockholm Syndrome"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Therapist in Covington, KY
    Former Employee - Therapist in Covington, KY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    It is difficult to come up with any positives about this company.

    Cons

    Low pay, bad benefits, no support from management, poisonous work environment, and high turnover. Upper management are clueless and have been firing folks, closing programs, and making hurtful changes since circa 2008.

    Advice to Management

    Please retire!


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  5. Helpful (4)

    "Direct support professional"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Direct Support Staff in Florence, KY
    Current Employee - Direct Support Staff in Florence, KY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at NorthKey Community Care full-time

    Pros

    The shifts great and the clients .

    Cons

    No pay raises after the first one . No incentive to stay. Seniority means nothing .


  6. Helpful (4)

    "The Worst Place to Work in Northern Kentucky"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mental Health Therapist in Covington, KY
    Former Employee - Mental Health Therapist in Covington, KY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at NorthKey Community Care full-time (More than 8 years)

    Pros

    There are no pros, unless you like to be underpaid, with bad benefits, in an agency that does not value your service. The most current review before this intimated that all the bad reviews were from past employees for a reason -- yes, the reason is that anyone with a shred of sanity has already left this terrible place.

    Cons

    If clients don't show up, you don't get paid. You have no impact on whether they show up. See the problem? Expect to be sick quite often if you choose to work here, because your stress will be high and support from administration will be low.

    Advice to Management

    You took a stable company and wrecked it in just over five years. Congratulations!


  7. "Therapist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Therapist in Covington, KY
    Current Employee - Therapist in Covington, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NorthKey Community Care full-time (Less than a year)

    Pros

    Best pay package I could find, other than VA. Supervision provided. Other staff are helpful. Financially secure. Other Community Health Centers had to declare bankruptcy. Offers benefits, unlike many companies that want to hire therapists and case managers without benefits.

    Cons

    Start with 19 paid holidays and vacation. With young kids, I could use more.

    Advice to Management

    Nothing yet. I read the other reviews. Most seem to be from past employees. maybe they are gone for a good reason? I can earn good money, but I need to work for it....


  8. Helpful (2)

    "Nursing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Nurse in Covington, KY
    Current Employee - Registered Nurse in Covington, KY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at NorthKey Community Care full-time (More than a year)

    Pros

    Great co-workers, our patients are awesome. I wish I could think of more positive things. Services add value to the community.

    Cons

    Terrible compensation and PTO. Mileage reimbursement is a joke. Kids' inpatient needs to be investigated for retraumatizing kids. Kids with mental illness are punished for being sick. I would not recommend this company to anyone. Run don't walk if you get offered a job here.

    Advice to Management

    Value the employees. Exec team is feared and not respected. Employees do not feel empowered to speak up.


  9. Helpful (4)

    "Lies and Agendas"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Therapist in Covington, KY
    Former Employee - Therapist in Covington, KY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at NorthKey Community Care full-time (More than 3 years)

    Pros

    Most co-workers on the front line are nice, free supervision if your standards are low enough, at least it gets better after you leave

    Cons

    Minimal pay despite stated hourly wage (you don't get paid for every hour you actually work, only if you can bill the hour,and no show rates are pretty high), NOT a non profit despite the title (it's all about making more money for the agency), pro top admin. policies (highest paid ceo of a non profit in greater Cincinnati), minimal benefits (holidays + 2 weeks, 3 more days after you hit 3 years), absolutely no support from the top down (they only worry about covering their own butts)

    Advice to Management

    Everyone else in the community sees you for what you are, enjoy life at the top while you can.


  10. Helpful (3)

    "Deplorable treatment of staff"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Covington, KY
    Former Employee - Anonymous Employee in Covington, KY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at NorthKey Community Care full-time (More than 10 years)

    Pros

    Good employees although most have left, been terminated or forced to retire.

    Cons

    Poor salary, poor treatment of employees, no appreciation.

    Advice to Management

    Stop treating employees like garbage!


  11. Helpful (2)

    "Awsome place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Assistant/Account Manager in Covington, KY
    Former Employee - Personal Assistant/Account Manager in Covington, KY
    Recommends
    Positive Outlook

    Pros

    Family setting, very cooperative, very relaxed and everyone got along

    Cons

    Money was my biggest issue,


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