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NorthShore University HealthSystem Reviews

Updated February 22, 2018
303 reviews

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3.6
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Recommend to a friend
Approve of CEO
NorthShore University HealthSystem President and CEO Gerald Gallagher
Gerald Gallagher
4 Ratings

303 Employee Reviews

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Pros
Cons
  • There is very little work / life balance here (in 6 reviews)

  • My intern responsibilities did not seem much different from the permanent employees there, not much room for growth within the office (in 5 reviews)

More Pros and Cons

  1. "Business office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Representative in Skokie, IL
    Current Employee - Account Representative in Skokie, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at NorthShore University HealthSystem full-time (More than 10 years)

    Pros

    Great benefits, tuition reimbursement and tda are great options

    Cons

    Senior management needs to be more connected with the rest of the staff. Better incentives and recognition needs to be in place for all employees


  2. "Excellent hospital"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NorthShore University HealthSystem full-time

    Pros

    Efficient, well-organized, high standard of clinical care, located in a livable town with good schools and reasonable cost of living

    Cons

    Corporate policy mandates sanctions for any employee who posts material on social media that damages the brand of the organization

    Advice to Management

    Continue to focus on excellence in clinical care, restore the academic relationship with Northwestern, which is more conveniently located than the University of Chicago.

  3. "Patient Support Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Patient Support Associate in Skokie, IL
    Former Employee - Patient Support Associate in Skokie, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at NorthShore University HealthSystem full-time (More than 5 years)

    Pros

    Excellent job training, decent pay for when fully staffed, each department was a close knit family atmosphere.

    Cons

    They have replaced the excellent management that they had when I originally started in 2011 with different management that were more finance oriented instead of patient care oriented. Sometimes the pay was not substantial for the amount of work that was given to its employees.

    Advice to Management

    Allow your employees to do their job and trust that it will be done correctly. There is no need to micro manage if not necessary.


  4. "Not customer focused."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Evanston, IL
    Former Employee - Anonymous Employee in Evanston, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at NorthShore University HealthSystem full-time (Less than a year)

    Pros

    Lovely patients/customers. Good public trans.

    Cons

    All about the numbers - like a factory. Patient care/satisfaction is not a priority.

    Advice to Management

    Practice what you preach.


  5. "Recommended this job to friends!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Patient Care Technician in Evanston, IL
    Current Employee - Patient Care Technician in Evanston, IL
    Recommends
    Positive Outlook

    I have been working at NorthShore University HealthSystem part-time (More than a year)

    Pros

    Supportive work environment and coworkers. A culture of customer service and peer support.

    Cons

    Resource comes with its disadvantages of rotating to different units and not knowing where things are and who people are. But they are all part of the job

    Advice to Management

    Supportive and there's an interest to promote and encourage continual education.


  6. "Excellence in Care"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RN Case Manager
    Former Employee - RN Case Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at NorthShore University HealthSystem part-time

    Pros

    This is an Organization that takes pride in outcomes, employees who cheerlead to practice evidenced based care, educators who contribute to making education to staff important, Leaders who are approachable, they will and do promote largely from within, many opportunities are available, the best care on the North Shore with top physicians and caring staff.

    Cons

    There are no Cons to Working here, only disgruntled employees and those who think that they should have a raise for everything they are supposed to do. This is an organization that embraces diversity, talent, and encourages employees to participate and engage in not just the Mission and Vision, but the many volunteer committees, fund raisers, promoting excellence in care. Employees that think only of compensation are fooling themselves. It is more than just the money. That is why it is called a JOB, you need to think outside the paycheck.

    Advice to Management

    Review former employees who once were in good standing, received awards and want to come back and work but may not be able too because of a one time poor judgement. Should they really be non eligible for rehire at any of the hospitals within the system? Perhaps this could be process that can be examined.


  7. "Cardiac Sonographer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cardiac Sonographer in Skokie, IL
    Former Employee - Cardiac Sonographer in Skokie, IL
    No opinion of CEO

    I worked at NorthShore University HealthSystem full-time (More than a year)

    Pros

    Staff is awesome! Some department managers are great the other two not as approachable.

    Cons

    Paid on the lower en of the scale for this profession.

    Advice to Management

    look into paying higher wages

  8. Helpful (1)

    "Do not get too comfortable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Medical Records Technician in Evanston, IL
    Current Employee - Medical Records Technician in Evanston, IL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at NorthShore University HealthSystem full-time (More than 10 years)

    Pros

    The medical, dental, and eye benefits are still decent. The regular staff is very easy to work with and get along with.

    Cons

    High productivity requirements. They have way too many demands and not enough pay to match. The list of tasks is increasing constantly, but the pay rarely goes up.

    Advice to Management

    Be more available to your employees. Don’t just say you have an open door policy then never go around and talk to anyone. People want to see you face to face, not just through emails. Say “hello” or “good morning” and smile genuinely. You’re representing all management, not just yourself.


  9. "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Skokie, IL
    Current Employee - Director in Skokie, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NorthShore University HealthSystem full-time (More than 5 years)

    Pros

    Good people and consistent merit increase program

    Cons

    Salary and promotional oppo tunity


  10. "Register Nurse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NorthShore University HealthSystem full-time

    Pros

    One is the top hospital in New York

    Cons

    Always short stuff, high demanding

    Advice to Management

    Should work as a leader


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