NorthWest Arkansas Community College Reviews | Glassdoor

NorthWest Arkansas Community College Reviews

Updated December 5, 2018
30 reviews

Filter

Filter


3.5
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
NorthWest Arkansas Community College President Evelyn Jorgenson
Evelyn Jorgenson
2 Ratings

Employee Reviews

Sort: PopularRatingDate

  1. "I am a full time college student"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at NorthWest Arkansas Community College full-time

    Pros

    I am looking to work as well as school. I do need employer to work with my school schedule. I am so motivated at becoming a builder(Project Manager)

    Cons

    The only con really is not being able to work as much as I would like.


  2. "Good people, Overall a good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Faculty
    Former Employee - Faculty

    I worked at NorthWest Arkansas Community College full-time (More than 5 years)

    Pros

    There are a lot of people who sincerely want to help traditional and non-traditional students succeed; and who see education as the primary path for that.
    Many faculty/staff have complained about communication, but I felt informed about everything I needed/wanted to know. Dr J tried very hard to be open to suggestions
    You get to deal with a lot of aspiring young people, as well as the non-traditional students who are busting their butt to try and get ahead.
    Incredible benefits.

    Cons

    It is a state educational institution. The lack of competitive pressure means there isn't as much accountability. Things can be bureaucratic and decisions can take a long time.
    Some faculty /staff seem to complain a lot, and can create negativity.
    Pay can be considered low, but given the benefits and work environment (typically low stress) it seemed reasonable

  3. "Horrible place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Health Professions Faculty in Bentonville, AR
    Former Employee - Health Professions Faculty in Bentonville, AR
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at NorthWest Arkansas Community College full-time (More than 5 years)

    Pros

    The college provides good health insurance and 401K. Being a teacher is rewarding in itself as most students desire to learn.

    Cons

    If you are looking for a rewarding long-term career, look elsewhere! The work environment here is hostile. Administrators are not supportive of the faculty and there is no advancement to be had. The faculty are overworked, under-payed, and unappreciated. Nurses can make more in clinical practice and work fewer hours. The faculty turnover under the current Nursing Director is
    extremely high, which should speak for itself. If you are vocal and speak out when things are wrong or go against the grain, don't expect to have a job long!

    Advice to Management

    Start listening when employees report unethical behavior by the administration. When you lose faculty after faculty in a department in a short time frame, there is no overlooking a problem exists. Many faculty, some who had worked there over 10-30 years have discarded and forgotten like trash. Shame on this institution!


  4. "Support"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NorthWest Arkansas Community College full-time

    Pros

    Flexible, pay is good, benefits are good.

    Cons

    Slow. Government work. No real help from higher management on how to perform duties when asked.

    Advice to Management

    Invest in employees. Teach them how to do their jobs.


  5. Helpful (1)

    "Lack of Transparency, Communication, and Accountability = Constant Turmoil"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at NorthWest Arkansas Community College full-time (More than 5 years)

    Pros

    -Some really great people working there - really depends on your department
    -the students are awesome and very often coming mpletly inspiring in what they can overcome
    -Very nice health and retirement benefits
    -Generous vacation (4 weeks a year for non-classified staff)
    -Great location in Bentonville Arkansas

    Cons

    -No leadership from the top, lack of clear goals, no one seems to know who is really in charge of college
    -Lack of accountability. No one gets fired - or even formally reprimanded - even if they have a documented complaint list ten miles long, make students cry, or even violate state and federal laws.
    -Lack of communication and transparency, even when it is supposedly valued from higher administration - no follow through, or not encouraged by mid-tier leadership.
    -Hard to move up
    -Many Academic Divisions are run like their own independent colleges, with no accountability to rest of college or Chief Academic Unit - no real sense of community.
    -Sudden last minute changes without leadership taking into account the impact on the rest of the college, students, or progress toward current initiatives.
    -General lack of deadlines....for anything.
    -Very high turnover in Student Services - mainly due to College not properly staffing offices that directly work daily with students = high burnout.
    -Constantly expanding job duties with no increase in pay.
    -Genuine culture of lack of accountability and mediocrity (because those who mess up or cause problems are not held accountable - thus people get disillusioned and end up, A) leaving, or B) obtaining a mindset of "just here for the pay" and not a true purpose, which leads to a culture of missed opportunity and mediocrity.
    -Lots and lots of promises....that never come true. Hard to take college leadership seriously after constantly promising and not delivering.
    -Constant reorganizations and "initiative creep" and general lack of focus toward meeting strategic goals.

    Advice to Management

    Hold people to clear and consistent standards - and real accountability

    Don’t make promises that you do not keep - just to please those in you’re currently speaking to), or make disingenuous promises that you have no intention of keeping. Make promises and then follow through like real leaders do.

    Some upper mgmt are clearly using their positions for career advancement at the expense of solving actual problems that fall under their realm of responsibility.

    Quit doing surveys on employee satisfaction and actually make changes that aren’t surface level (I.e. offering “de-stress” workshops with basic tips or meditation classes held at wierd hours that half the staff have no hope of attending)

    The biggest reason for turnover is that front facing, very busy offices are understaffed and when someone leaves it takes months or more (sometimes 6-9 months) for the position to get posted. But no explanation is provided for why the process for rehiring is dangerously slow - which leads the remaining employees just trying to survive and tread water since they are then required to absorb the duties of critical positions left vacant. Meanwhile staff and students suffer from long wait times on phone, in person, and via email. But when a student complains about the long wait times - front service employees are held responsible for things they cannot control and severely wish were not happening (extended position vacancies). You can only expect so much from low paid entry level positions before they wise up and quit. Retraining and turnover costs money and unquantifiable amounts of time that could be spent on improving processes and meeting strategic goals.


  6. Helpful (1)

    "Depends on which department you work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bentonville, AR
    Current Employee - Anonymous Employee in Bentonville, AR
    Neutral Outlook
    Disapproves of CEO

    I have been working at NorthWest Arkansas Community College full-time (More than 5 years)

    Pros

    Job stability if you perform and a long holiday break for Chrismas.

    Cons

    Some employees are allowed to get away with not doing there jobs and or treat others with respect without recourse to management.

    Advice to Management

    Upper-level layoffs


  7. "Great College"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NorthWest Arkansas Community College full-time

    Pros

    Overall friendly environment, student focused, good benefits

    Cons

    I really do not have any Cons

  8. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at NorthWest Arkansas Community College full-time (More than 3 years)

    Pros

    It was a great atmosphere to work in.

    Cons

    Hard to find higher salaries in higher education


  9. Helpful (1)

    "Public Safety- Wait for new management!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Officer in Bentonville, AR
    Former Employee - Officer in Bentonville, AR
    Doesn't Recommend
    Negative Outlook

    I worked at NorthWest Arkansas Community College full-time (Less than a year)

    Pros

    Small environment, can really get to know students and feel like you are helping to shape young minds. Great retirement and benefits. Hours are not bad at all, especially as a new officer. Comfortable uniforms and equipment. You can choose to be as active and engaging as you want, or sit around and watch Netflix all day. No traffic stops ever, they do not want you to ever arrest anyone. So, if you want to be a cop but not have to do any cop work, this is a place for you.

    Cons

    Limited training if at all. No bulletproof vests issued. Do not offer any opinions or solutions to problems, administration and chief do not care and will punish you if you rock the boat. Pay is super low, compared to nearby departments. Vehicles are eight to ten years old, and there are only two to use. Basically, just sit there and do nothing until told otherwise, and pray nothing big happens on campus. Cause no one there will know what to do. There is a reason 4 officers and one sergeant quit in the month of December 2016...wonder..

    Advice to Management

    Get rid of current chief, (a former state trooper), strengthen training, conduct active shooter training, send officers to train the trainer courses and set up classes for other departments. Utilize the facilities there..


  10. Helpful (2)

    "Financial Aid Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at NorthWest Arkansas Community College full-time

    Pros

    11 paid holidays, paid for snow days due to inclement weather

    Cons

    No room for advancement, 2 years without any raise, management claims to have open door policy- not true- I witnessed several employees mistreated when they had issues.

    Advice to Management

    Listen to your employees, otherwise there will continue to be a high turnover rate