Northeast Utilities Reviews

Updated Jul 6, 2020

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2.2
24%
Recommend to a Friend
13%
Approve of CEO
Northeast Utilities CEO Thomas J. May
Thomas J. May
54 Ratings
Pros
  • "Good work environment good pAy ,steady work,changes on daily basis(in 8 reviews)

  • "The job has an excellent work life balance(in 5 reviews)

Cons
More Pros and Cons
  1. "Why not work here"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Northeast Utilities full-time for more than 8 years

    Pros

    NU is willing to embrace ideas to better it's stance as a leader in customer service. Working along side smart individuals and given the ability to make a contribution is a reward within its self

    Cons

    It is a regulated industry , some changes are forced.

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  2. "Former IT Employee"

    3.0
    Former Employee - IT Engineer 

    I worked at Northeast Utilities full-time

    Pros

    Good use of IT technology

    Cons

    Totally different company compared to when I worked there


  3. "SAVE YOURSELF"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Call Center Representative in Manchester, NH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Northeast Utilities full-time for more than 3 years

    Pros

    Sometimes during really, really busy times working long hours - they would provide food.

    Cons

    Horrible work environment - you can't deal with people fast enough over the phone.. Doesn't feel like they care about their employees or customers.

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  4. Helpful (2)

    "IT Business Application Systems Developer"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Northeast Utilities

    Pros

    Fitness Center On Site, Training Opportunities, Great Benefits, Competitive Salary

    Cons

    The company is constantly downsizing.

  5. "Credit Collections Analyst"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Credit Collections Representative in Windsor, CT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Northeast Utilities for less than a year

    Pros

    It was very fulfilling to solve issues with actual customers and being able to react first hand

    Cons

    This was contract position and it is hard to be hired as a FT employee at the time.

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  6. "Designer"

    3.0
     

    I worked at Northeast Utilities

    Pros

    I made a living there. There were some diamonds in the rough.

    Cons

    There was zero growth potential. Storm duty was a drag but ironically led to me acquiring the skills to get a better job elsewhere.

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  7. Helpful (1)

    "Business Analyst"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Consultant in Middletown, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Northeast Utilities for more than 3 years

    Pros

    Friendly team workers and work content was interesting. Lots of "hurry up and wait" type of work assignments.

    Cons

    Management does not treat consultants with the respect that consultants gave to the management. They treated consultants as "expendable" and "outside of the work team". Not inclusive. Dark and poorly lit and very cold work environment. No prior notice once consultants are released from contract. No face to face exit interviews.

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  8. Helpful (1)

    "Application Developer"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in Berlin, CT
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Northeast Utilities

    Pros

    Very supportive and very nice colleges to work with.

    Cons

    Too much politics and red tapes. Upper management only care about the bottom line and not the people.

  9. "Review"

    4.0
    Former Employee - Anonymous Employee 

    I worked at Northeast Utilities full-time

    Pros

    Great benefits even after the merger when compared to a lot of other companies

    Cons

    The new management structure is really inhibiting morale from being what it could be.

  10. Helpful (2)

    "Ok"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Northeast Utilities

    Pros

    Good pay. Colleagues were very nice. Managers and Directors were great.

    Cons

    Micromanagement, still downsizing, continue to take away benefits.

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Found 97 reviews