Northeast Utilities Reviews | Glassdoor

Northeast Utilities Reviews

18 reviews

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Northeast Utilities CEO Thomas J. May
Thomas J. May
12 Ratings

18 Employee Reviews

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  1. Helpful (1)

    "Business Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Middletown, CT
    Former Employee - Consultant in Middletown, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Northeast Utilities (More than 3 years)

    Pros

    Friendly team workers and work content was interesting. Lots of "hurry up and wait" type of work assignments.

    Cons

    Management does not treat consultants with the respect that consultants gave to the management. They treated consultants as "expendable" and "outside of the work team". Not inclusive. Dark and poorly lit and very cold work environment. No prior notice once consultants are released from contract. No face to face exit interviews.

    Advice to Management

    Treat your consultants with the respect that the consultants give you. Golden Rule counts when you want the best from your consultants. Include consultants with your team. Have exit interview using the good style that you initially interview consultants.


  2. Helpful (1)

    "Application Developer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Berlin, CT
    Former Employee - Anonymous Employee in Berlin, CT
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Very supportive and very nice colleges to work with.

    Cons

    Too much politics and red tapes. Upper management only care about the bottom line and not the people.

  3. Helpful (4)

    "Going Downhill"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Manchester, NH
    Current Employee - Anonymous Employee in Manchester, NH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The "rank and file" employees and low level managers are good, hardworking, likeable people. The work itself is interesting and engaging. The utility industry as a whole is stable. Pay/benefits are adequate.

    Cons

    Since the merger with NSTAR, there have been many changes, most for the negative. The new leadership is only interested in increasing the stock value (which admittedly they have done successfully). Employee morale is very low as decisions are no longer communicated publicly which causes the rumor mill to run abound with talk of layoffs, early retirement packages, facility closures, etc. Decision-making has been taken out of the hands of local management and is now solely with the ivory tower executives. Although the work is engaging, most groups do not have the resources necessary to perform all that they are being asked to do, and upper management does not care to hear it. Don't even bother trying to get approval for a new full time employee. Work that should be done internally is contracted out, stunting the development of new employees. And of course there's "storm duty", where employees are asked to drive in unsafe conditions to work for no pay. Prior to the merger with NSTAR, employees were paid for storm duty. Storm duty involves travel to an area work center which is usually disorganized to the point where nobody has a clue what is going on and who is doing what. If the public could see how this company is run during major storm/outage situations they would likely be as upset as the employees.

    Advice to Management

    Trust the local management for decision making. Don't just communicate decisions being made, talk about the reasoning behind these decisions. At least pretend to care about employee morale and satisfaction. Figure out how to run storm/outage operations in a logical manner that is fair for all employees.


  4. Helpful (3)

    "It was a great a place to work at... but all that changed significantly with the merger!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Worker in Windsor, CT
    Former Employee - IT Worker in Windsor, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Northeast Utilities full-time (More than 10 years)

    Pros

    Although limited to the fact there was little people turnover, there was some opportunity to learn and move around within the company. The overall compensation package offered were very competitive with the industry.

    Cons

    Basically, the merger with N-Star was nicknamed the "Death-Star"! The culture got thrown out the window and leadership used the merger as an opportunity to outsource and let people go... very sad for people that spent a good part of their lives there.

    Advice to Management

    Advice - hurry up and retire! Current leadership = No leadership - Only interested in the mighty $$$$.


  5. "Good pay, lousy atmosphere"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Scheduler in Meriden, CT
    Current Employee - Scheduler in Meriden, CT
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Northeast Utilities full-time (More than 10 years)

    Pros

    Pay is competitive, benefits are better than average but being reduced.

    Cons

    There is no trust between union and management. Company seems to prefer to hire from outside instead of promoting from within. Training and advancement opportunities are spotty at best. Senior management is more interested in their multi million dollar stock options than the good of the company.

    Advice to Management

    Take fewer stock options and put that money into operations and employee development.


  6. "purged IT"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Applications Systems Developer in Berlin, CT
    Former Employee - Business Applications Systems Developer in Berlin, CT
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Northeast Utilities full-time (More than 10 years)

    Pros

    Most of the people are just plain nice. A lot have worked together for many years, and there can at times be an almost family atmosphere.

    Cons

    NU (A utility holding company) merged with NSTAR (A utility) a couple of years ago. A holding company and a utility are not the same thing, and have different business models. The new upper management (NSTAR folks) decided to spurn the tried and true shared-service model and outsource all IT to India. The result is layoffs and chaos.


  7. Helpful (1)

    "Merger destroyed corporate culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Applications Systems Developer II in Berlin, CT
    Former Employee - Business Applications Systems Developer II in Berlin, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Northeast Utilities full-time (More than 3 years)

    Pros

    It's a stable industry, and there is some pay for on-call duty. Depending on the job there is also some opportunity for travel to satellite campuses.

    Cons

    The merger with N-Star sent the company into what felt like a death spiral. N-Star's philosophy is to use contractors for everything, so as soon as the company's promise to not lay off employees for a year after the merger has expired more than half of the company's employees were laid off.

    Advice to Management

    Try to encourage professional growth in employees and try to find some wiggle room in the official guidelines.

  8. "Firm constantly misrepresents info to the public and to regulators"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Won't Provide Info in Hartford, CT
    Former Employee - Won't Provide Info in Hartford, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Northeast Utilities full-time (More than 8 years)

    Pros

    Current management not to be trusted as it used to be before May came along!

    Cons

    New hires are coming in by the dozens with little or no training expecting existing employees to supply all the guidance. Sense of belonging to a team no longer exists. Top executives are being paid bizarre salaries for sitting around at the top of the food chain. I was there for ten years and I couldn't depart fast enough after Tom May showed up!


  9. "Disappointing Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Customer Service Representative in Manchester, NH
    Former Contractor - Customer Service Representative in Manchester, NH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Northeast Utilities as a contractor (Less than a year)

    Pros

    Nice work environment. Great potential. Good pay and benefits.

    Cons

    Micromanagement. Long hours, work/life balance.

    Advice to Management

    No need to micromanagement.


  10. Helpful (1)

    "Don't do it right, just do what mgmt wants."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Systems Engineer in Berlin, CT
    Current Employee - IT Systems Engineer in Berlin, CT
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Northeast Utilities full-time (More than 10 years)

    Pros

    Adequate compensation
    Still has a pension.

    Cons

    CIO is sending IT talent packing.
    Emphasis on COA not quality.
    IT takes risks by not properly maintaining business critical hardware. Worker bees know how to do it right but management will not fund the work to do it "right".

    Advice to Management

    Include business clients in IT sourcing decisions.


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