Northeast Utilities Reviews | Glassdoor

Northeast Utilities Reviews

97 reviews

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Full-time Part-time

2.2
Star Star Star Star Star
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Northeast Utilities CEO Thomas J. May
Thomas J. May
55 Ratings

97 Employee Reviews

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  1. Helpful (2)

    "IT Business Application Systems Developer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Fitness Center On Site, Training Opportunities, Great Benefits, Competitive Salary

    Cons

    The company is constantly downsizing.


  2. "Credit Collections Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Credit Collections Representative in Windsor, CT
    Former Employee - Credit Collections Representative in Windsor, CT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Northeast Utilities (Less than a year)

    Pros

    It was very fulfilling to solve issues with actual customers and being able to react first hand

    Cons

    This was contract position and it is hard to be hired as a FT employee at the time.

    Advice to Management

    Hire the temporary and contract workers


  3. "Designer"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    I made a living there. There were some diamonds in the rough.

    Cons

    There was zero growth potential. Storm duty was a drag but ironically led to me acquiring the skills to get a better job elsewhere.

    Advice to Management

    If you don't value your employees, they will not value you nor the company.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "Business Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Middletown, CT
    Former Employee - Consultant in Middletown, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Northeast Utilities (More than 3 years)

    Pros

    Friendly team workers and work content was interesting. Lots of "hurry up and wait" type of work assignments.

    Cons

    Management does not treat consultants with the respect that consultants gave to the management. They treated consultants as "expendable" and "outside of the work team". Not inclusive. Dark and poorly lit and very cold work environment. No prior notice once consultants are released from contract. No face to face exit interviews.

    Advice to Management

    Treat your consultants with the respect that the consultants give you. Golden Rule counts when you want the best from your consultants. Include consultants with your team. Have exit interview using the good style that you initially interview consultants.


  6. Helpful (1)

    "Application Developer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Berlin, CT
    Former Employee - Anonymous Employee in Berlin, CT
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Very supportive and very nice colleges to work with.

    Cons

    Too much politics and red tapes. Upper management only care about the bottom line and not the people.


  7. "Review"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Northeast Utilities full-time

    Pros

    Great benefits even after the merger when compared to a lot of other companies

    Cons

    The new management structure is really inhibiting morale from being what it could be.


  8. Helpful (2)

    "Ok"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good pay. Colleagues were very nice. Managers and Directors were great.

    Cons

    Micromanagement, still downsizing, continue to take away benefits.

    Advice to Management

    Increase benefits, get opinions of rank and file.


  9. "Customer Service Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in Windsor, CT
    Former Employee - Customer Service Specialist in Windsor, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Northeast Utilities (More than 3 years)

    Pros

    Excellent Pay & Benefits

    Cons

    We would have to report to work in very dangerous storm conditions, and twice in the last 3 years employees had to stay overnight in the building with no accommodations or planning in place in the event this would occur. Field Technicians were not allowed to work out in the field due to those conditions but customer service would be required to report

    Advice to Management

    Prepare better for storm emergencies and instead of jeopardizing your employees divert the calls to other centers during unsafe driving conditions. If a lineman can not work due to unsafe conditions then employees should not be required to risk injury to report to work.


  10. Helpful (1)

    "It use to be a great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - UI/User Experience Designer in Springfield, MA
    Former Employee - UI/User Experience Designer in Springfield, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Northeast Utilities (More than 10 years)

    Pros

    The people who are hard workers, know their work , and who were committed.

    Cons

    Outsourcing and only being concerned with reducing labor costs.

    Advice to Management

    Value and communicate to your employees. They help you succeed.


  11. "Drafter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Northeast Utilities part-time

    Pros

    Great Atmosphere, Great boss, Ability to work overtime, willing to help with questions

    Cons

    Only design work, one licensed engineer, Superior Walls precast standard designs, no room for creativity


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