Northern Arizona University Reviews | Glassdoor

Northern Arizona University Reviews

Updated May 5, 2017
17 reviews

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Northern Arizona University President Rita Hartung Cheng
Rita Hartung Cheng
3 Ratings

17 Employee Reviews

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Pros
  • Flexible hours, light work load (in 16 reviews)

  • Of the few IT employers in the Flagstaff area, Northern Arizona University is the most flexible, is very family-friendly and provides great benefits (in 12 reviews)

Cons
  • Salary is low for the cost of living (in 13 reviews)

  • Low pay if you only have a masters degree(most departments), parking is a pain (in 13 reviews)

More Pros and Cons

  1. "Asst Professor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Northern Arizona University full-time (More than 5 years)

    Pros

    Good stepping stone to better position. Easy to advance because the expectations are pretty low.

    Cons

    Low wages. Lack of support for grants and evaluation. Leadership is lacking.


  2. "Great job, but terrible pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Student Worker
    Current Employee - Student Worker
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Northern Arizona University part-time (More than a year)

    Pros

    Good employees.
    Flexible hours.
    The work itself is enjoyable.

    Cons

    Pay is terrible - Students are paid UNDER minimum wage.
    Some departments are not great to work with.

    Advice to Management

    Pay employees at least minimum wage for better employee effort!

  3. "Teacher's Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Disapproves of CEO

    I worked at Northern Arizona University part-time

    Pros

    Great staff and faculty to work with.

    Cons

    Poor management from executive leadership.


  4. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Flagstaff, AZ
    Former Employee - Manager in Flagstaff, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Northern Arizona University (More than a year)

    Pros

    Some departments and teams were hungry to do actual work and move the needle

    Cons

    Absolutely incompetent 1980s bureaucratic management

    Advice to Management

    Stop promoting administrative lifers to management positions with no real-world experience or tactical knowledge.


  5. Helpful (2)

    "Custodial"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Custodial in Flagstaff, AZ
    Current Employee - Custodial in Flagstaff, AZ
    Doesn't Recommend
    Negative Outlook

    I have been working at Northern Arizona University full-time (More than 8 years)

    Pros

    Co-workers are great. Benefits are great. The work isn't that hard but it is up to you on how you keep your area clean.

    Cons

    The pay here isn't great. Pay raises are small and yearly which is like 3 to 5 cents which isn't something to be proud of. You ask about raises and they say they don't have enough but then you see new buildings being put up and the president gets a bonus of 40,000 on top of her 520,000 dollar paycheck. Our machines here are just old and falling apart. We have some custodians here that are homeless and just a couple years back we had one pass away in the snow because he didn't have a place to stay so he was out in the cold, he was even a veteran. This wasn't even put in the paper for people to know whats going on here.

    Advice to Management

    We need raises so we can feel like we are important and so we can work harder for you.


  6. "Resident Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Benefits are good. Provided with free housing and meal plan. Gain leadership experience. Get to meet a lot of people working higher in Student Life and Residence and Housing Life.

    Cons

    -Time Commitment is too much
    -Job takes priority over grades
    -On Call 1 weekend every month and at least one day every week. Takes away from your studies and sleep


  7. "Managment Issues"

    StarStarStarStarStar
    Current Employee - End User Computing Specialist in Flagstaff, AZ
    Current Employee - End User Computing Specialist in Flagstaff, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Northern Arizona University full-time

    Pros

    HR Benefits, living in Flagstaff, Tuition benefit

    Cons

    Management is weak and you don't generally feel appreciated or supported

  8. "RLSS Team Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Northern Arizona University part-time

    Pros

    Easy minimum wage job that works with your schedule as a student. Low stress as long as you are capable of getting along with fellow employees.

    Cons

    No incentive to work harder at all. You will never get a raise unless state min wage increase.

    Advice to Management

    Solve the problem when it comes to you instead of just making sure your not blamed if something goes wrong.


  9. "Don't respect student employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Student Bus Driver in Flagstaff, AZ
    Current Employee - Student Bus Driver in Flagstaff, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Northern Arizona University part-time (More than a year)

    Pros

    Flexible around school schedule for students

    Cons

    No opportunity to grow, poor pay (about $4/hr below national average) management is lazy and doesnt lead by example

    Advice to Management

    if you want your employees to work hard you should probably work hard yourself.


  10. Helpful (1)

    "Students have become "customers" and it's not a good thing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I worked at Northern Arizona University full-time (More than 10 years)

    Pros

    NAU has the best benefits in town and the pay ranks high too (for staff). There are also lots of opportunities for advancement.

    Cons

    Most staff are in "student services" type work. At one time that was a fulfilling role. But as costs to attend have gone up there is a growing concept of students as "customers." Education is not a retail environment, but students and parents are coming to feel a sense of entitlement and feel less and less that education has to be earned. While most are good kids, they are increasingly prone to be demanding to the point of disrespectful and fail to problem solve (opting instead to try to make employees take care of things for them). I loved working at NAU when I first started, I was disgusted with it and higher education generally by the time I left. There is also a growing mentality that its "cool" and even expected for employees to work well more than a 40 hours work week. It's not healthy for the employees and especially not for their families. Work-life balance at NAU is very poor.

    Advice to Management

    These issues are common to higher education, but that is no reason to settle for lowest common denominator. Expect more from students: the real world won't let them get away with this, and don't send them the message that it's OK to look down on the staff. Helping and serving are two different things.


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