Northern Bank and Trust (MA) Reviews | Glassdoor

Northern Bank and Trust (MA) Reviews

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Found 24 reviews

2.7
StarStarStarStarStar
Rating TrendsRating Trends
49%
Recommend to a Friend
67%
Approve of CEO
James J Mawn
15 Ratings
  1. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Northern Bank and Trust (MA) full-time

    Pros

    - Welcoming environment - Great health insurance benefits - Ability to grow within the company and navigate your career

    Cons

    Overall I have had a great experience at NBTC.

    Northern Bank and Trust (MA)2018-07-24
  2. "Overall Okay Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Commercial Loan Servicing Associate in Woburn, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Northern Bank and Trust (MA) full-time for more than a year

    Pros

    Solid benefits, centralized location, (mostly) good culture,

    Cons

    Not much room to grow if you are not at least a loan officer. If your commute is dreadful, your work-life balance will be the same. Highly disorganized senior management — difficult to please and difficult to get a hold of.

    Advice to Management

    Please be more approachable; it is hard to bring up concerns to seemingly indifferent senior management employees.

    Northern Bank and Trust (MA)2019-04-08
  3. "Commercial loan closer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Woburn, MA
    Doesn't Recommend
    Approves of CEO

    I worked at Northern Bank and Trust (MA) full-time for more than 3 years

    Pros

    None, there was nothing good about working there, except for meeting other employees.

    Cons

    I would never suggest anyone to work in the Commercial Loan Dept. , working there was one of my worst experiences ever

    Advice to Management

    Learn to appreciate your employees, training for management

    Northern Bank and Trust (MA)2018-08-25
  4. "Worst Leadership Team Ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Northern Bank and Trust (MA) full-time for more than a year

    Pros

    None not even recycling or kitchen goods.

    Cons

    Leadership team is anything but a role model or leaders. No flexibility. Poor to no training available. Highest turnover ever!

    Advice to Management

    Get a grip on what’s going on in the world of business and take some development courses and leadership too!

    Northern Bank and Trust (MA)2018-08-27
  5. "Northern Bank Invests in People…its Customers AND its Employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Northern Bank and Trust (MA) full-time for more than a year

    Pros

    Can-Do Attitude, Embrace Change, Leadership Opportunities, Open to Innovation, Entrepreneurial Approach and Spirit and Invests in Professional Development.

    Cons

    Behind the times in some formalized processes and procedures. This is an area of opportunity for the right person.

    Advice to Management

    Invest in a formalized project management program.

    Northern Bank and Trust (MA)2018-05-24
  6. Helpful (2)

    "Lots to learn in the ever-changing world of banking, without the proper training."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Personal Banker in Woburn, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Northern Bank and Trust (MA) full-time for more than a year

    Pros

    Pizza and Salad Parties last Friday of the month, great co-workers, incentives are a plus. Good work life balance, so close to home. Mobile app is fantastic!

    Cons

    Some of the other branches are very old and outdated. The procedures/bank as a whole is very conservative with everything. The computer systems that are used could be updated to be more seamless. This bank seems to be behind compared to their competition. There also needs to be a full time trainer/department that can properly train all current and new staff. Procedures differ at each branch where they not followed exactly...

    Show More

    Advice to Management

    Update procedures so they aren’t so conservative. Create a better environment for the lower level employees where they can come to you if needed. (Not be afraid to say something if something is wrong etc) Update products we offer (checking, saving etc)

    Northern Bank and Trust (MA)2018-04-27
  7. "Good working environment."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Woburn, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Northern Bank and Trust (MA) full-time (Less than a year)

    Pros

    Great people and great work environment

    Cons

    No flexibility in working hours

    Advice to Management

    Flexible hours

    Northern Bank and Trust (MA)2018-03-29
  8. Helpful (7)

    "Worst company I’ve ever worked for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Woburn, MA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Northern Bank and Trust (MA) full-time for more than a year

    Pros

    There was nothing positive about working here, especially in comparison to other banks of similar size that I’ve worked for.

    Cons

    From an experienced, successful banking professional who’s worked in middle management for several private financial institutions, this is far and beyond the worst company I’ve ever worked for. If you accept a job here, you’ll likely be desperate to get out within six months. The bank is owned by the Mawns - a family of pretentious attorneys who see their employees strictly as capital; not as people with real value....

    Show More

    Advice to Management

    Your employees are fearful of you, and this is NOT something you should be proud of. Actually listen to them, show them that you care and make them feel appreciated... by visiting your branches regularly and getting to know who they are as people (yes, even tellers). You may just find that this yields the greatest ROI of all.

    Northern Bank and Trust (MA)2018-02-11
  9. Helpful (4)

    "teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Northern Bank and Trust (MA) full-time

    Pros

    horrible to customers and employees

    Cons

    terrible business owners. would give 0 stars

    Advice to Management

    improve on everything

    Northern Bank and Trust (MA)2017-11-18
  10. Helpful (1)

    "Dont recommend the bank"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Branch Manager in Woburn, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Northern Bank and Trust (MA) full-time for more than 5 years

    Pros

    Small community bank. Pizza & Salad Friday. Good hours! Great gift choices for employee appreciation night! Nice customers! Good locations...

    Cons

    Big bureaucracy! Paperwork for everything! We are in 21 century. The computers are our friends! Outdated bank systems! Very cheap.,. Too much drama... Gossips everywhere...

    Advice to Management

    Add more products. Be competitive. Hire GOOD trainer!!!

    Northern Bank and Trust (MA)2017-08-17
Found 24 reviews