Northern Tool + Equipment Reviews | Glassdoor

Northern Tool + Equipment Reviews

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Found 178 reviews

3.9
StarStarStarStarStar
Rating TrendsRating Trends
78%
Recommend to a Friend
91%
Approve of CEO
Northern Tool + Equipment CEO Chuck Albrecht
Chuck Albrecht
54 Ratings
Pros
  • "The take pride in having a great work/life balance for their employees(in 20 reviews)

  • "Northern is one of the few great, family-owned companies(in 8 reviews)

Cons
  • "I know I’m only part time but I do more than just cashiering(in 9 reviews)

  • "low pay and sometimes long hours(in 7 reviews)

More Pros and Cons
  1. Featured Review

    Helpful (1)

    Family Company that Rewards Hard Work

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Northern Tool + Equipment full-time for more than 4 years

    Pros

    Northern Tool is a company that ensures you get out of the job what you put in. They respect hard work, dedication, and loyalty, and give ample opportunity to move up when those traits are shown. Northern has allowed me to work in a stable environment, with good management, and move up as my skills improved. I have felt valued, and respected within this company, and feel that Northern tries hard to meet my needs as an...

    Show More

    Cons

    Sometimes when new programs are rolled out, the desire to get them out quickly can lead to some confusion in communication of the process. Sometimes recognition does not go to the place it deserves when new ideas come out.

    Advice to Management

    Overall the company is going in the right direction, and the leadership that is in place tries hard to communicate clearly and effectively. I think that continuing to maintain focus on the core values program and the excellent level of customer service is the best way to maintain the strength of the company.

    Northern Tool + Equipment Response

    November 7, 2018Human Resources

    Thank you so much for the wonderful review! We love hearing feedback from our retail stores!

  2. Work/Life Balance

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Northern Tool + Equipment full-time for more than 4 years

    Pros

    #1 - work/life balance! It is truly a culture that is alive and well that isn’t seen in other retail companies. Open communication throughout different levels of the company allows the stores to get answers fast (during business hours). Benefits are solid, with aggressive PTO/Vacation accruals. The job is stressful at times, but almost always FUN!

    Cons

    There’s still old school mentality in very upper management. Tenure is both a blessing and a curse. Retail has changed in the last 30 years and upper management needs to update their ideas. Technology is outdated and inefficient. Need hip printers. While retail has a clear structure, no one seems to report to anyone else at the corporate office and inefficiencies run rampant. It takes a really long time to get things...

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    Advice to Management

    Time to spend some money in retail on technology. Hip printers would be a game changer. Fix the warehouses. Need minimum hours for retail stores even when sales are soft. Don’t kill the work/life balance of salaries managers because we can’t pay for hourly employees. Keep building stores and continuing to build upon the foundation of a truly great company with truly great people!!!

  3. Good Company

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales in Richmond, VA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Northern Tool + Equipment for more than a year

    Pros

    Flexible scheduling Knowledgeable Managers Friendly Environment

    Cons

    Always start at part-time Hours in the morning aren't for everyone sometimes (5 am)

    Advice to Management

    None

  4. Laid-back, fun place to work

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Burnsville, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Northern Tool + Equipment full-time for more than a year

    Pros

    The environment at NTE is extremely laid-back. We work hard here but management respects its employees' need to spend time with family, work normal hours, and take vacation time. Although I find my work challenging at times, there is an incredible amount of support and camaraderie throughout the entire company.

    Cons

    Due to budget constraints, we aren't always able to use the newest gadgets or toys.

    Advice to Management

    None.

    Northern Tool + Equipment Response

    January 7, 2019Human Resources

    Thank you so much for your review. We are so glad you are happy here!

  5. Northern Tool Key Holder Review

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Northern Tool + Equipment full-time

    Pros

    -Store hours -Awesome staff -Discounts on quality tools

    Cons

    -Working retail means working holidays -All clients aren't ideal -Pay isn't great

    Advice to Management

    Increase pay and staff

    Northern Tool + Equipment Response

    December 10, 2018Human Resources

    Thank you for taking the time to write a review! Your feedback will be shared with our management team.

  6. Facilities Specialist

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Northern Tool + Equipment full-time for more than a year

    Pros

    Very employee friendly culture, care about all employees'-top to bottom. Good training when starting the position.

    Cons

    There are no downside to working for Northern Tool

    Advice to Management

    Nothing to add.

    Northern Tool + Equipment Response

    November 20, 2018Human Resources

    Thanks so much for taking time to write a review!

  7. Forklift

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Forklift in Savage, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Northern Tool + Equipment full-time for more than a year

    Pros

    Good people to work with

    Cons

    The turnover on training a new temp

    Northern Tool + Equipment Response

    November 9, 2018Human Resources

    Thank you so much for your review!

  8. Warehouse Management

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Management in Arlington, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Northern Tool + Equipment full-time for more than 4 years

    Pros

    Excellent Work Life Balance, Opinions Valued, Advancement Opportunities, Team Culture

    Cons

    Benefits are expensive and keep going up. Its $700+ for employee and family

    Northern Tool + Equipment Response

    November 7, 2018Human Resources

    Thank you for your review. We are so glad you are happy at Northern! We will pass along your benefits cost concerns to our Benefits team!

  9. Exciting company to work with

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at Northern Tool + Equipment

      Pros

      There are Plenty of management opportunities

      Cons

      Hard work with less staff

      Advice to Management

      Too much going on at one time. Someone should be in charge of regulating tasks

      Northern Tool + Equipment Response

      November 7, 2018Human Resources

      Thank you so much for taking time to write a review!

    • Nice Place

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Northern Tool + Equipment full-time

      Pros

      The people you work with here are amazing, they are always doing some fun activities or celebrating in some ways.

      Cons

      The hours are kind of crazy and you normally do not get a set hours that you work every day, every week.

      Northern Tool + Equipment Response

      October 24, 2018Human Resources

      Thank you for your review. We are so glad you like it here!

    Found 178 reviews