Northern Tool + Equipment Reviews | Glassdoor

Northern Tool + Equipment Reviews

Updated May 12, 2017
104 reviews

Filter

Filter

Full-time Part-time

3.6
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Chuck Albrecht
7 Ratings

104 Employee Reviews

Sort: Popular Rating Date

Pros
  • The company supports work life balance and gives employees the opportunity to work hard and play hard (in 12 reviews)

  • The company is family-owned and it shows in all they do for their employees, like the company picnics, holiday activities, etc (in 6 reviews)

Cons
  • Low pay, bad mgmt, unreal expectations , back stabbing on all levels (in 6 reviews)

  • The hours suck for part time people like myself and can't get a second job because of the schedule "me working every Saturday" (in 6 reviews)

More Pros and Cons

  1. Featured Review

    "Cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Corpus Christi, TX
    Current Employee - Cashier in Corpus Christi, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The pay is pretty good, far better and more than many other companies. The employees are cool pretty damn cool

    Cons

    You must know a lot about hand tools, trailers, garden tools, generators, compressors, some about clothing, using a cash register is a plus

    Advice to Management

    None

    Northern Tool + Equipment Response

    Dec 12, 2016 – Human Resources

    Thanks so much for you review! We love hearing from our retail stores and are so glad you are happy!


  2. "Inventory Control/Quality Assurance Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Burnsville, MN
    Current Employee - Anonymous Employee in Burnsville, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Northern Tool + Equipment full-time (More than 3 years)

    Pros

    At the corporate level, Northern Tool has great benefits, competitive salaries and a fantastic atmosphere.

    Cons

    It can get a little clicky from time to time.

    Northern Tool + Equipment Response

    May 16, 2017 – Human Resources

    Thank you for your review!


  3. "Help the customers find merchandize they are looking for and ring the customers up in a friendly manner."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Houston, TX
    Current Employee - Cashier in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Northern Tool + Equipment part-time (Less than a year)

    Pros

    Flexible,commission (sometimes) and the pay is okay. Great people to work with and enjoying meeting different people each day.

    Cons

    The hours suck for part time people like myself and can't get a second job because of the schedule "me working every Saturday". Some of the co workers steal your sales and some co workers show favoritism toward certain employees when it comes the sales.

    Advice to Management

    Cut the rudeness and have all the employees do their job instead of half doing it.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Meh"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accounts Payable
    Current Employee - Accounts Payable
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Northern Tool + Equipment full-time (Less than a year)

    Pros

    Flexible hours
    Good company events

    Cons

    Poor management
    Low pay
    No real room to grow

    Advice to Management

    Promote from within and make sure people are qualified for their positions

    Northern Tool + Equipment Response

    May 8, 2017 – Human Resources

    Thank you for your review. We encourage our current employees to apply for internal positions and have a high internal fill rate at all levels of the company.


  6. "Our Grass is Pretty Green"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Burnsville, MS
    Current Employee - Director in Burnsville, MS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Northern Tool + Equipment full-time (More than 10 years)

    Pros

    Great company to work for.

    Cons

    Nothing worth putting in writing

    Northern Tool + Equipment Response

    May 8, 2017 – Human Resources

    Thank you for your review. So glad you are happy here at Northern! We love to hear from our long-term employees.


  7. "Cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Gastonia, NC
    Former Employee - Sales Associate/Cashier in Gastonia, NC
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    It is a large company with the feel of a small family business, management gives their employees a job to do and the authority to do it. Part time employees can get a reduced version of health insurance if they work at least 30 hours per week

    Cons

    It seems they are always short handed and each employee is regularly expected to do the job of 2 or 3 employees without complaint. Breaks are frequently not given because there is only one cashier and nobody to spell them. If a second cashier is there at same time, they are put to work putting up stock.....

    Advice to Management

    Allow 2nd cashier on premises to spell primary cashier for breaks as needed, cashier's are held accountable for their drawers balancing at end of shift, even though other people are allowed to use said drawers

    Northern Tool + Equipment Response

    May 8, 2017 – Human Resources

    Thank you for taking the time to write your review. We have shared your concerns regarding staffing with management.


  8. "Northern Tool and Equpment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible Life/Work Balance, Good managers, ample vacation

    Cons

    Lower than average compensation, Limited room for advancement

    Northern Tool + Equipment Response

    May 8, 2017 – Human Resources

    Thank you for your review.


  9. "Great family owned company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Burnsville, MN
    Former Employee - Anonymous Employee in Burnsville, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Northern Tool + Equipment full-time (More than 3 years)

    Pros

    The people are great to work with.

    Cons

    No onsite diner so lunch options are not plentiful.

    Advice to Management

    offer free coffee

    Northern Tool + Equipment Response

    Apr 4, 2017 – Human Resources

    Thank you for your kind words! We have recently implemented Foodsby, which is a delivery service offering multiple restaurant options per day, at our Corporate facility. Our employees are enjoying ... More


  10. "Retail shouldn't be this stressful."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in San Antonio, TX
    Current Employee - Sales Associate in San Antonio, TX
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Northern Tool + Equipment full-time (More than a year)

    Pros

    1) The people are great
    2) One can make good contacts
    3) Discounts on tools
    4) Make good money if you put in the work
    5) They work with your schedule
    6) Management is helpful and professional

    Cons

    1) The conversion rate is controlled by an obsolete, inefficient, inaccurate, and useless piece of software that has entirely too much affect on the daily operations of the store.
    2) Because of the fracking boom 2 years ago the stores struggle to maintain realistic numbers now that the industry is in the toilet.
    3) Warehouse operation is inefficient. Store is always behind in freight and the salespeople are forsed to focus on freight, not making $$$ for themselves or the store.
    4) Store honors online pricing. The idea is to get customers to GO TO a website and shop. They don't have to when they can go to the store and have the salesperson find it, the cashier bag it, someone load it, and still get $$ off....NO BRAINER... $$$ HEMORRHAGE.
    5) No military discount
    6) Parts and Service/ Warehouse are closed on weekends but their departments don't close, leaving sales to do that too.
    7) Air conditioning is controlled remotely. In South Texas the thermostat should not be controlled as it were in Minnesota.
    8) It costs more to pay employees to work on Sundays than it is worth.
    9) Corporate comes down and stays about an hour. They need to come mid afternoon on a Monday and get in there. It's not all sunshine and rainbows.
    10) Phone rings off the hook with more time consuming stuff than necessary.

    Advice to Management

    Get rid of obsolete conversation calculations.
    Don't cut hours because of unrealistic expectations.
    Open all departments all 7 days or no drop offs/pickups or FSD pickups on the weekends.
    Find a better way to manage frieght that doesn't overwhelm the store and its staff.
    Train everyone on everything.
    Open a central call center that has access to live inventory so that the majority of the calls don't have to wait long periods just to ask if we have item.
    Update older stores.
    Close Sundays

    Northern Tool + Equipment Response

    Feb 17, 2017 – Human Resources

    Thanks so much for your feedback! We have provided the information to retail management and will be addressing the concerns you have brought to us.


  11. "sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Representative in Bismarck, AR
    Former Employee - Retail Sales Representative in Bismarck, AR
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Northern Tool + Equipment full-time (More than 3 years)

    Pros

    As a general rule, the company has great people.

    Cons

    low pay and sometimes long hours

    Advice to Management

    Consider a better pay scale for employees that show their worth.

    Northern Tool + Equipment Response

    Jan 23, 2017 – Human Resources

    Thank you for your feedback!


Showing 104 of 107 reviews
Reset Filters