Northern Trust Reviews | Glassdoor

Northern Trust Reviews

Updated March 31, 2017
86 reviews

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Northern Trust President, CEO, and Director, Northern Trust Corporation and Northern Trust Company Rick Waddell
Rick Waddell
42 Ratings

86 Employee Reviews

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Pros
Cons
  • Bad work-life balance in Transfer agency (in 34 reviews)

  • Senior management promotes an opt out culture (in 27 reviews)

More Pros and Cons

  1. "AVOID HFS"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Chicago, IL
    Current Employee - Analyst in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Stable, keep your head down and you won't get fired (if that is what you are looking for). Northern is a pretty ethical company overall.

    Cons

    Everything. Teams blame each other rather than collaborate, long hours, very boring, repetitive, employee gossip, HR is clueless. There's a reason why the turnover is so high.

    Advice to Management

    Get s clueless what's going on in the front lines


  2. "Great company for stable job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tempe, AZ
    Current Employee - Anonymous Employee in Tempe, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Northern Trust full-time (More than a year)

    Pros

    Great vacation days and personal days off

    Cons

    Firing employees easily. Unhealthy working environment. Unskilled UVRS manager especially in Tempe office, backstabbing all times.

    Advice to Management

    Need to appoint right manager.


  3. "Northern Trust Institutional Fund Accounting"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst, Institutional Fund Accounting in Chicago, IL
    Former Employee - Analyst, Institutional Fund Accounting in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Northern Trust full-time (Less than a year)

    Pros

    Basically none. I will say that on an analyst level, many coworkers are friendly, nice people. The team that manages the dow account actually is made up of some smart, good guys.

    Cons

    This review is specific to the institutional fund accounting team, I can't speak for the rest of Northern. There is absolutely no reason to accept a role with that team. Management is a Dilbert level of incompetent, the office actually functions better when they are not there. There is no room for career advancement. Pay is bad compared to the industry. The hours are terrible, it's not unusual for all the analysts to still be in the office past 9 PM. The job teaches no transferable skills. Everyone is trying to leave. Turnover in six months was above 50%. Upper level management is working on automating most of the department. Management does a terrible job communicating, I remember a coworker who had been there almost two years getting yelled at for approaching the bosses cubicle without sending an instant message first, and that's just the tip of the iceberg. Things just get worse.

    Advice to Management

    There are so many things. The best I can say is attend some management training courses because the level of unprofessionalism and incompetence reflects poorly on Northern as a whole.


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  5. "A fair place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Mainframe Analyst in Chicago, IL
    Former Contractor - Mainframe Analyst in Chicago, IL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Northern Trust as a contractor (Less than a year)

    Pros

    Flexible hours/ can work from home

    Cons

    Mainframe Technology is 5 years behind, Lot's of Restrictions, Gives Offshore a bulk of the work, not much in knowledge sharing,

    Advice to Management

    Stop overworking your employees -


  6. Helpful (5)

    "Terrible Management Structure"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Technical Lead in Chicago, IL
    Former Employee - Senior Technical Lead in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Northern Trust full-time (More than 5 years)

    Pros

    location in Chicago Loop area

    Cons

    Terrible Management styles. No leadership or guidance at all. Wrong people in power who only help their friends or those that suck up to them. Opinions don't matter. Experience is wasted or eliminated.

    Advice to Management

    Quit and put some people who know what their are doing in charge.


  7. "Analyst - IOO"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst - IOO in Chicago, IL
    Current Employee - Analyst - IOO in Chicago, IL
    Doesn't Recommend
    Negative Outlook

    I have been working at Northern Trust full-time (More than 3 years)

    Pros

    Good place to learn for new college graduates!

    Cons

    Management drives their best people out and reward the worst employees they have.

    Advice to Management

    Promote from within and stop hiring managers fron outside!


  8. Helpful (3)

    "Unacceptable Behavior"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend

    I worked at Northern Trust full-time (More than a year)

    Pros

    Most people are great to work with and will provide whatever information you need. Location easy to get to from the train station.

    Cons

    Unprofessional behavior is accepted and acknowledged. Sabotaging projects in a program so other projects will look good should not be the norm. Methodologies are very cumbersome and not followed by most departments.

    Advice to Management

    Feedback should be seriously considered and not brushed aside...


  9. "Investment Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Investment Associate in Chicago, IL
    Former Employee - Investment Associate in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Northern Trust full-time (More than a year)

    Pros

    Fairly stable job - layoffs unlikely.

    Cons

    Lack of development and poor management.


  10. Helpful (7)

    "Understaffed and under paid"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Analyst in Chicago, IL
    Current Employee - Senior Analyst in Chicago, IL
    Doesn't Recommend
    Negative Outlook

    I have been working at Northern Trust full-time (More than 8 years)

    Pros

    Flexible work schedule, offer work from home

    Cons

    Salaries are already under industry standards but raises are little to none. Keep having hiring freezes so the workload triples which would be easier to deal with if you actually rewarded the hard working employees. When raises are ever given they don't even cover cost of living increases and management tells you how lucky you are to get anything.

    Advice to Management

    Quit telling us how hard the economy is, we get it if you can't afford raises offer incentives in another way. People will do the extra work if they feel appreciated.


  11. Helpful (1)

    "Northern DIStrust"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Analyst in Chicago, IL
    Current Intern - Analyst in Chicago, IL
    Doesn't Recommend
    Negative Outlook

    I have been working at Northern Trust as an intern (Less than a year)

    Pros

    This company offers great entry level experience to those especially seeking internships and seeking to get their foot in the door at a well-respected company (from the outside). Decent work-life balance.

    Cons

    I began my student internship here nearly a year ago and have been treated as a nearly full-time employee (often asked to work upwards of 30-40 hours/week) for a meager $17/hour, doing the work of often absentee/clueless/incompetent VPs and SVPs, all with no prospect for FT hire. This company does not reward hard work or recognize young talent - just cling to the unshakeable political cronyism in this backward corporate culture. Nobody says "please" or "thank you" - just barks demands without recognizing human needs.

    Pay is abysmal. POOR communication among business units, and nobody seems to know what they're doing in this circus show. Passive aggressive e-mails and catty meetings hinder progress toward real business solutions. Extra-burdening red tape and concerns of those on lower rungs of the corporate ladder don't seem to faze unbothered senior/executive management, while it prevents high-performing (often younger generation) partners from well-earned promotions. Management keeps pertinent information regarding the security of jobs from those most affected by job migrations and globalized labor. This company farms out entry-level positions left and right to developing countries, exploiting cheap labor through neoliberal and neocolonial trade policies. The corporate culture is TOO stuffy, conservative, and averse to change, which will ultimately lead to this company's demise in the long term horizon. Technology & information systems are far outdated and impractical.

    Don't think you can build a long-term career here anymore if you're a recent college grad. I do not encourage younger applicants and recent grads to apply here. They don't pay well, and Wells Fargo and JP Morgan are right down the street. :-)

    Advice to Management

    Do not omit the social graces your mother and father impressed upon you at a young age. "Please" and "thank you" go a long way!

    Loosen up your culture! It's 2016... not 1956.


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