Northgate Information Solutions Reviews | Glassdoor

Northgate Information Solutions Reviews

Updated October 24, 2016
31 reviews

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Full-time Part-time

2.7
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Northgate Information Solutions Group Chief Executive Adel Al-Saleh
Adel Al-Saleh
4 Ratings

31 Employee Reviews

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  1. Helpful (2)

    "data"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    Pros

    awesome coworkers, nice office with plenty of light, awesome PTO.

    Cons

    Severely underpaid; every specialist is labeled the exact same so they can justify paying so little on paper. Most employees commute from smaller towns because they can't afford to live in the city. Huge on micromanaging. Management is not transparent and says everything you want to hear during quarterly meetings but never follows through. You won't get a bonus or a raise if the company located in another country is over extending themselves (which they do almost every year).

    Advice to Management

    Be more accountable.


  2. Helpful (2)

    "Difficult closed environment, lacking systems, process and drive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    KKR own asset, the ability to see how the world's largest private equity company struggles with a failing business

    Cons

    Total lack of people management and infrastructure to achieve even the simplest on boarding or hr processing


  3. "Northgate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    Pros

    The general staff are great

    Cons

    Company need to understand they need staff to continue to grow

    Advice to Management

    learn to appreciate the staff


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  5. "NIS review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Support Officer in Mumbai (India)
    Former Employee - Project Support Officer in Mumbai (India)
    Recommends
    Approves of CEO

    Pros

    Always had a good working enviornement

    Cons

    Under utilization of many resources

    Advice to Management

    None


  6. "Northgate Public Services"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in London, England (UK)
    Former Employee - Software Developer in London, England (UK)
    Recommends
    Positive Outlook

    I worked at Northgate Information Solutions full-time (More than 10 years)

    Pros

    Good quality work is recognised and rewarded by pay rises, which not everyone gets, only those that deserve them, which is very fair. Appraisal system is quite good

    Cons

    Weak management. Some managers are very poor, can hide or just ignore serious problems instead of dealing with them, or totally no clue to what they are doing. But there are some good managers, but not many.

    Advice to Management

    Don't believe everything you hear from mangers junior to you. Find out the true facts by speaking to the staff


  7. "2nd Line Support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Second Line Support Analyst in Hemel Hempstead, England (UK)
    Former Employee - Second Line Support Analyst in Hemel Hempstead, England (UK)
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Northgate Information Solutions full-time

    Pros

    Worked well and a good team atmosphere

    Cons

    No defined career progression and nepotism is rife.

    Advice to Management

    Ensure better training and skills development for teams


  8. Helpful (3)

    "Too corporate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Specialist in Hemel Hempstead, England (UK)
    Former Employee - Technical Specialist in Hemel Hempstead, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Northgate Information Solutions (More than a year)

    Pros

    Given responsibility, flexible working hours

    Cons

    No training, thrown in at the deep end


  9. Helpful (1)

    "Worst Experience Ever"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Consultant in Bracknell, England (UK)
    Former Employee - Technical Consultant in Bracknell, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Northgate Information Solutions full-time (More than a year)

    Pros

    Large organization with pedigree. Sells itself well during the interview process.

    Cons

    Old technology and new products are built to fit on a shoe string. Expected to pull multiple rabbits out of a hat and colleagues do not understand the technical complexities involved with the solution. I got out just as government spending was cut drastically, atmosphere was harsh and massive amount of backstabbing/politics to save themselves.

    Advice to Management

    Give up and pack up shop!


  10. Helpful (1)

    "Old Technology"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Nice people, flexible working hours

    Cons

    Technology they are currently using is old, pay is not that great either


  11. "Newborn hearing screening in Ireland (HSE has contracted out to Northgate)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Possibly better than doing nothing?

    Cons

    Extremely high staff turnover. Very low rate of pay. Constant survellience by 'managers' with no experience of managing. Back breaking work at times, little or no support. Hot sweaty watds. Probably worst job I ever had!!

    Advice to Management

    Pay acreeners decent rate of pay to address exodus of screeners. Remove half of local managers around the country or reduce their hours. Reward screeners rather than managers for targets met. Stop having 1:1's every few weeks, wages does not deserve this level of constant scrutiny.



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