Northgate Public Services Reviews | Glassdoor

Northgate Public Services Reviews

Updated March 22, 2019
49 reviews

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3.3
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Northgate Public Services Chief Executive Officer Stephen Callaghan
Stephen Callaghan
17 Ratings

Employee Reviews

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  1. "Best company I've ever worked for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Services Consultant in Sydney (Australia)
    Current Employee - Services Consultant in Sydney (Australia)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Northgate Public Services full-time (More than 5 years)

    Pros

    Great team
    Great leaders
    Great mentors
    Great flexibility
    We work hard and play hard

    Cons

    not much to say here!

    Advice to Management

    keep it up!


  2. "No management at all!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bracknell, England (UK)
    Former Employee - Anonymous Employee in Bracknell, England (UK)
    Doesn't Recommend

    I worked at Northgate Public Services full-time (Less than a year)

    Pros

    - Can't think of any

    Cons

    - No training for graduate roles or any other new employee
    - Manager doesn't care about his/her team.
    - No empathy for employees

    Advice to Management

    Kindly have a check on your managers and guide them how to treat their team well. You need to train a new employee and give him/her constant feedback to help them improve.

  3. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Hemel Hempstead, England (UK)
    Former Employee - Customer Service in Hemel Hempstead, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Northgate Public Services part-time (More than a year)

    Pros

    Flexible working and free fruit.

    Cons

    There are not many cons.


  4. "Fairly middle rated"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    No opinion of CEO

    I have been working at Northgate Public Services full-time

    Pros

    Good sick leave entitlement, some good people, head office is a good place to work.

    Cons

    The regional offices are not looked after as well as head office. Not enough resource, limited progression in certain parts of the business.

    Advice to Management

    Concentrate more on developing mid level staff.


  5. "Re-joined and it's a different company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Middle Management
    Current Employee - Middle Management
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Northgate Public Services full-time (Less than a year)

    Pros

    Having re-joined NPS after some years it is a completely different company to the one I left. Renewed vision, strong management teams and a sense of speed that means clear direction and fast decisions made

    Cons

    I haven't found any yet


  6. "People were great to work with, too many procedures though."

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Northgate Public Services full-time

    Pros

    Great people to work with.
    Benefits slightly better than normal.

    Cons

    Not enough resources.
    Using older technology, would be easier if used more up to date technology.

    Advice to Management

    Update your technology, and listen to what your staff are saying!!

    Northgate Public Services Response

    Oct 5, 2018 – Head of Recruitment

    We have listened and we are investing in new technology across the business.


  7. "Great working environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Northgate Public Services full-time (More than a year)

    Pros

    Flexibility, it is possible working from home some days a week
    Good benefit scheme
    Good management

    Cons

    Nothing so far, everything is okay

    Northgate Public Services Response

    Oct 5, 2018 – Head of Recruitment

    It is always encouraging when new employees take the time to feedback on their positive experience.

  8. Helpful (2)

    "Northgate PS leading the way in Public Sector software solutions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Resourcing Consultant in Hemel Hempstead, England (UK)
    Current Employee - Resourcing Consultant in Hemel Hempstead, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Northgate Public Services full-time (More than a year)

    Pros

    Northgate PS is a very positive and progressive IT solutions company that offers excellent career progression for IT professionals looking to expand their skills and experience across a number of exciting Public Sector clients and projects.

    Cons

    Nothing since joining earlier this year

    Northgate Public Services Response

    Oct 5, 2018 – Head of Recruitment

    Our people are key to our success, thank you for the positive review.


  9. Helpful (2)

    "Could have done better as a company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Northgate Public Services full-time

    Pros

    Great benefits scheme including free private healthcare
    Good and fair salary's

    Cons

    No room for progression outside of your role
    No friendly dynamic between employees and directors-real divide there.
    Very small and quite company so not alot of friendly dynamic at all
    The roles are not fulfilling, its very mundane and there isnt alot of work for everyone- so lots of sitting around on a daily basis.
    Everyone works very independently so your on your own most of the time or working from home

    Advice to Management

    Get people more involved as a team, including directors/managers.
    create a progressive environment where your not stuck in one job role for life

    Northgate Public Services Response

    Oct 5, 2018 – Head of Recruitment

    We have invested time in ensuring that the benefits we provide to colleagues are excellent and offer something to everyone. We like to promote from within where possible and ensure that vacancies... More


  10. "Going places...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Northgate Public Services full-time

    Pros

    The last few years have seen a marked improvement in both outlook and pace of change within the company; which has been recently significantly re-enforced with the purchase by the globally focused NEC. The collaborative and flexible working is very good, both with the tools available and the culture of "it's what you do" not "where you do it". The work is interesting and challenging, with a range of current technologies being deployed; and much more emphasis being placed on mobile delivery of products.

    Cons

    Need to invest further in the (for good reason) reduced office estate. Hot desking requires further investment in improved kit in the offices - spare screens and keyboards on desks etc. Parts of the business can be quite UK focused (this might be a good thing!), but this is changing, particularly with NEC purchase.

    Advice to Management

    Growth is good, but don't forget to keep investing in the staff (and keep a watchful eye on the work life balance being expected). Build the R&D capabilities further, keeping it aligned to products.

    Northgate Public Services Response

    Oct 5, 2018 – Head of Recruitment

    It is very nice to hear you are enjoying your role. We have listened to our colleagues and have invested in our office environments, creating more collaborative working areas in colourful, modern... More