Northwest Airlines Reviews | Glassdoor

Northwest Airlines Reviews

Updated May 30, 2017
85 reviews

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3.7
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Northwest Airlines President and CEO Ed Bastian
Ed Bastian
18 Ratings

85 Employee Reviews

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  1. "Costumer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Detroit, MI
    Current Employee - Anonymous Employee in Detroit, MI
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Very flexible and good wages

    Cons

    Nothing to complain about in Detroit

    Advice to Management

    Keep doing what they are doing


  2. "network analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    it is flexible in terms of timing

    Cons

    not very advance opps in field

  3. Helpful (3)

    "I've heard Great things about Delta who bought out Northwest Airlines!"

    StarStarStarStarStar
    Former Employee - Reservation Sales Agent in Minneapolis, MN
    Former Employee - Reservation Sales Agent in Minneapolis, MN

    I worked at Northwest Airlines full-time (More than 8 years)

    Pros

    I loved the work on an internal support desk (Last date I worked there was in 2009 - option not given above). I really liked my coworkers. And, of course, the travel benefit was awesome!

    Cons

    Northwest management was really petty and cliquey, catty, and not very effective. Motivational endeavors felt condescending - competing teams, colorful construction paper displays, pizza and ice cream in lieu of wages and benefits (25% cuts, pensions cancelled). There was a lack of honesty about restructuring and changes in compensation and benefits. And we were often told to just be grateful we even had a job. Management was Not responsive to employees in any way. It was very top-down. Employees had a lot of good insight that went ignored. Extreme micro-management.

    Advice to Management

    Treat people with respect, compensate them fairly, continue to provide a pension benefit. Lead don't manage - like the new company, Delta now does. I've heard nothing but rave reviews about Delta who bought out Northwest Airlines.


  4. Helpful (1)

    "Flight Attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good benefits, fairly flexible schedule

    Cons

    Poor attitude among crew members. Poor management.


  5. "pilot"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Anchorage, AK
    Former Employee - Anonymous Employee in Anchorage, AK
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Best job I ever had

    Cons

    company is gone now forever

    Advice to Management

    bye bye


  6. "multiple"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    During my tenure, management and benefits were excellent

    Cons

    during my tenure I found no cons


  7. "Safety Eqyupment Engineer"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    I worked at Northwest Airlines on a short time contract in support of the life support and emergency equipment configurations during the merger with Delta Airlines. It was a fun and busy time, I found all the personal to be friendly and helpful. I thought it was a great place to work.

    Cons

    Being in Minn. to did still get chilly in March.

  8. Helpful (1)

    "Miss the golden days of NWA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Minneapolis, MN
    Former Employee - Anonymous Employee in Minneapolis, MN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Northwest Airlines (Less than a year)

    Pros

    Awesome place to work. Learned so much from co-workers. A one of a kind place to work in the '90's.

    Cons

    unions were a pain to deal with.


  9. "Lead aircraft inspector"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Inspector/A&P Mechanic in Bloomington, MN
    Former Employee - General Inspector/A&P Mechanic in Bloomington, MN
    Doesn't Recommend
    Disapproves of CEO

    I worked at Northwest Airlines (More than 10 years)

    Pros

    The beset airline on the planet, in house training was unbeatable. Newest airplanes , good paperwork. Employees that loved there jobs. The UNION was very important a must have item.

    Cons

    The company that is upper management heated the employees, it was a constant battle to not get fired for some unimportant thing. AMFA was a huge improvement over the IAM. I miss working there, but do not miss the mean spirited management.


  10. "DC9 Captain (Retired 2007.)"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Northwest Airlines full-time (More than 10 years)

    Pros

    Steady employment for a great company.

    Cons

    Frequency of being gone from home.


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