Northwest Airlines Reviews | Glassdoor

Northwest Airlines Reviews

4 reviews

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Northwest Airlines President and CEO Ed Bastian
Ed Bastian
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4 Employee Reviews

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  1. "Northwest Management Needs To Make It A Good Place For People To Work."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Analyst in Eagan, MN
    Current Employee - Senior Analyst in Eagan, MN
    Doesn't Recommend
    Disapproves of CEO

    Pros

    In the past, the reason for working for Northwest Airlines was the travel benefits. Since 1980 there has been a marked decline in the travel benefit. Today, in 2009 most employees travelling standby (i.e. non-revenue) find it nearly impossible to get on flights because of newly increased over-booking policies. Thus, the standby travel benefit is no longer a actual benefit.

    Cons

    Some of the downsides of working for Northwest Airlines are:

    1. Job insecurity
    2. Non competitive/Low wages
    3. Incompetent Management Staff
    4. Insensitive Management Staff
    5. Out of tune Management Staff
    6. Management by Intimidation
    7. Non-diverse workplace

    Advice to Management

    Dear Senior Management,
    Please take this letter with the sincerity that it was written. You're facing a very serious internal problem with your employees. Internal descension is impeding your ability to progress. Incompetent, insensitive, and out of tune management has a direct effect on your employees moral. With the Delta merger there needs to be a complete house cleaning. This cleaning needs to start at the very top management level. Longevity does not equate to competence. This is 2009 and a global diverse economy and world. Your business and business model must reflect this. As I walk around here in Eagan, Mn in NW Building A, I see no diverse management in the upper levels of the company. What a shame when we call ourselves a global company. Does anyone speak spanish or cantonese or represent those nations? Why are your employees so unhappy? Unhappy employees are not as productive as happy employees. Spreadsheet statistics have proven this. The old days of non-communication, and management by intimidation are OVER. Get serious about making Northwest Airlines a better place/good place for people to work.

    Signed,
    A current employee


  2. "Don't work for Northwest Airlines!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Honolulu, HI
    Current Employee - Flight Attendant in Honolulu, HI
    Doesn't Recommend
    Disapproves of CEO

    Pros

    travel benefits, great people to work with, exciting places to visit,

    Cons

    low pay, high stress, away from home and family two weeks a month, difficulties dealing with upset passengers, dehydration, lack of sleep,

    Advice to Management

    Pay your employees!!!!

  3. Helpful (1)

    "Death of a proud airline in the name of stockholders' dividends...."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Detroit, MI
    Current Employee - Flight Attendant in Detroit, MI
    Doesn't Recommend
    Disapproves of CEO

    Pros

    This industry affords employees the opportunity to travel and learn about new environments. I have worked here 23 years, and I've seen the world. I know Paris like the back of my hand, and my entire goal as a young person was to see Paris. I have been able to know Paris intimately thanks to Northwest Airlines. Not many careers can give a person a child's dream. It's been a pleasure finding different cultures, foods, and ways of life; I would not give up my memories for anything, and for anyone who is adventurous in nature, this is the place to be.

    Cons

    The hours can be completely insane, and unfortunately the climate is extremely volatile. The only positions that I would recommend in the environment would be to try to get a mid level management position. I'm a flight attendant, and it has turned into one of the worst jobs in the world. It's been taken from an elite status to nothing more than a lackey who is yelled at incessantly by strangers for any myriad of reasons. Management can buffer themselves from such atrocities and do whatever work their ivy league towers have bred them to do in today's workforce.

    Advice to Management

    Start looking at business as not just business. This mantra that allows senior management to treat human beings as expendable parts of doing business is morally wrong and we've turned a blind eye to it for the last 20 years in the name of making money for the stockholder. Hold yourselves accountable to the world and the the ethics you were most certainly taught as a young person. When you look in a mirror, and if you reach down to the breadths of you soul, do you like what you see? Be honest--new concept.


  4. Helpful (1)

    "It cannot get any worse."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Airline Pilot in Minneapolis, MN
    Current Employee - Airline Pilot in Minneapolis, MN
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Still not liquidated. The future must be better than the last 10 years. Bankruptcy is hard to go through, and at least they survived. In this environment it is difficult to have a good job with benefits and pay.

    Cons

    The company has almost no respect or appreciation of employees. Although the market is terrible for airlines, Northwest strategy has always been to beat the employees and compensate them less than standard. They have shrunk for the last several years, so there has been little advancement. Employee morale is terrible. Some of that isn't the fault of nwa, as bankruptcy takes its toll. The money given to the top few for taking a career from the employees speaks a lot about nwa and corporate America.

    Advice to Management

    Quit looking out for yourself and start trying to pull everyone together. Ever hear of Southwest Airlines.


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