Northwest Airlines Reviews | Glassdoor

Northwest Airlines Reviews

29 reviews

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4.0
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Northwest Airlines President and CEO Ed Bastian
Ed Bastian
5 Ratings

29 Employee Reviews

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  1. "Lead aircraft inspector"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Inspector/A&P Mechanic in Bloomington, MN
    Former Employee - General Inspector/A&P Mechanic in Bloomington, MN
    Doesn't Recommend
    Disapproves of CEO

    I worked at Northwest Airlines (More than 10 years)

    Pros

    The beset airline on the planet, in house training was unbeatable. Newest airplanes , good paperwork. Employees that loved there jobs. The UNION was very important a must have item.

    Cons

    The company that is upper management heated the employees, it was a constant battle to not get fired for some unimportant thing. AMFA was a huge improvement over the IAM. I miss working there, but do not miss the mean spirited management.


  2. "went from organizing UnAcompanied Minors to a Facilitor with company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CSA in Denver, CO
    Former Employee - CSA in Denver, CO
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Northwest Airlines part-time (More than 10 years)

    Pros

    I trained our own employees on Customer Service,how to operate new computer devices,scanners etc

    Cons

    I only got paid miniumn wage.

    Advice to Management

    I was with this company when it was Northwest Airlines and when 9/11 happened .

  3. "Was glad to go back to college."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Attendant in Minneapolis, MN
    Former Employee - Flight Attendant in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Northwest Airlines full-time (Less than a year)

    Pros

    Great work ethic in the employees. Dedication to the brand, the image, the life

    Cons

    Scheduling, senior FA's, not ever being home to see your family

    Advice to Management

    Make training more bearable


  4. "Never a dull moment."

    StarStarStarStarStar
    Former Employee - Customer Service Representative in Miami, FL
    Former Employee - Customer Service Representative in Miami, FL

    I worked at Northwest Airlines full-time (More than 8 years)

    Pros

    Challenging at times but always interesting dealing with the public when they are traveling. Good benefits - health insurance, vacation pay, sick pay, holidays and travel benefits.

    Cons

    Can be hectic with weather delays and maintenance delays. Working major holidays,nights,and weekends. Some shifts can include odd hours, afternoon shifts and or midnight shifts.


  5. Helpful (1)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Finance Manager in Minneapolis, MN
    Former Employee - Finance Manager in Minneapolis, MN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Northwest Airlines full-time (More than 3 years)

    Pros

    Good employer, strong base compensation and good benefits

    Cons

    Could do a better job at bonus pool and profit sharing


  6. Helpful (1)

    "Great benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Eagan, MN
    Current Employee - Anonymous Employee in Eagan, MN
    Recommends
    No opinion of CEO

    Pros

    Passes to travel, great heathcare coverage, excellent vacation time with lots of flexibility.

    Cons

    Too large and union structure kept advancement opportunities to a minimum.

    Advice to Management

    Mgmnt hands were really tied for being able to do anything because of the union.


  7. "Flight Operations Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Minneapolis, MN
    Former Employee - Anonymous Employee in Minneapolis, MN
    Recommends
    Approves of CEO

    Pros

    Employee recognition program - ability to reward employees and also be recognized by supervisors for outstanding performance.
    Opportunity - many different areas to develop your career.
    Great people who are passionate about what they do.

    Cons

    Male dominated in flight operations with an older than average workforce made it difficult to maintain a work/life balance.
    Salaries were below industry average.

    Advice to Management

    Continue with employee development.
    Establish a formalized mentor program to attain/retain top talent.
    Embrace youth, as they are the future of your company.

  8. "Meritocracy; though some questionable ones slip through"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Minneapolis, MN
    Current Employee - Director in Minneapolis, MN
    Recommends
    Disapproves of CEO

    Pros

    - Somewhat cliche, but hard work gets recognized and rewarded
    - Overall compensation is decent relative to peer companies and industries
    - Vital industry to global economy
    - Constant crisis / firefighting creates opportunities to prove your worth

    Cons

    - Constant crisis / firefighting, particularly with unions, gets tiresome
    - Negative public image never subsides; constantly defending yourself with neighborhood friends
    - Many lifers get into upper level positions and never leave. Some seem to get title inflation based on seniority in the position. Must be the heavy unionism influence on management decision making

    Advice to Management

    - Too late, but don't sell out to the saps in ATL. Or maybe do sell out and let the world see how well they can deal with unions.


  9. "Nice place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Attendant in Los Angeles, CA
    Former Employee - Flight Attendant in Los Angeles, CA
    Recommends
    Approves of CEO

    Pros

    Great benefits, ample time off, good ability to choose schedule.

    Cons

    Currently a very volatile industry. If you are at the bottom seniority wise, you will be very vulnerable to layoffs and mandatory base transfers for quite a long time. You had better be flexible about that.

    Advice to Management

    Just listen to the rank and file regarding the staffing levels and products we should be offering our passengers. We know what they want and what is possible to deliver.


  10. "Great place to earn some free flights!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSA Coordinator in Eagan, MN
    Current Employee - CSA Coordinator in Eagan, MN
    Recommends

    Pros

    The flight benefits are great. If you like to travel, and are willing to put forth a little time and effort learning how to use the travel benefits, it is well worth it! Being a smaller company, management knows many of the employees, so you're not just a number as in many bigger companies.

    Cons

    A very competivie industry right now, so pay remains lower than outside the airline industry. But you can far more than make up the difference with flight benefits if you try. There is also uncertainty right now about what will happen as Delta takes over NW, the parent company of Mesaba.

    Advice to Management

    I think management is doing a good job given the curves that have been thrown, i.e. Bankruptcy a couple years ago, takeover by Northwest Airlines, and then takeover by Delta Airlines.


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