Northwest Airlines Reviews | Glassdoor

Northwest Airlines Reviews

Updated October 22, 2017
85 reviews

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Pros
Cons
  • Low pay, hard to advance quickly (in 5 reviews)

More Pros and Cons

  1. Helpful (1)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Finance Manager in Minneapolis, MN
    Former Employee - Finance Manager in Minneapolis, MN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Northwest Airlines full-time (More than 3 years)

    Pros

    Good employer, strong base compensation and good benefits

    Cons

    Could do a better job at bonus pool and profit sharing


  2. "They Really Did Know How To Fly"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Attendant in Detroit, MI
    Former Employee - Flight Attendant in Detroit, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Northwest Airlines part-time (More than 8 years)

    Pros

    1) The aircrafts were fun to be on. I loved the DC9's/727's the best.
    2) The people were great, from ticket counter to gate/baggage handlers. You were family with all.
    3) Great environment to be in.
    4) Picking flights were easy.

    Cons

    1) Advertising...used to be a lot in print and TV commercials. Went from that to bleh.
    2) Hard to get to A-level pay grade
    3) Trying to transfer domiciles was difficult when being junior and the domicile station was senior.
    4) Pay should be not in line with competition, but should be in line with having the best F/A's in the industry.
    5) Difficult to shake the image of "northworst" when strikes occurred.

    Advice to Management

    All the perks/benefits/golden parachute that top management have....shower some of that on the people that make the company what it is...you can have all the authority but if you don't care about your people they will make sure everyone else knows. Respect runs both ways.

  3. Helpful (1)

    "Great benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analysis Associate in Eagan, MN
    Former Employee - Analysis Associate in Eagan, MN
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Northwest Airlines full-time (More than a year)

    Pros

    Great benefit, great culture... I was so sad NWA has been ended due to the merger with Delta.

    Cons

    Union environment was not that pleasant.


  4. Helpful (1)

    "Great benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Eagan, MN
    Current Employee - Anonymous Employee in Eagan, MN
    Recommends
    No opinion of CEO

    Pros

    Passes to travel, great heathcare coverage, excellent vacation time with lots of flexibility.

    Cons

    Too large and union structure kept advancement opportunities to a minimum.

    Advice to Management

    Mgmnt hands were really tied for being able to do anything because of the union.


  5. "Great airline to work for...."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ESC in New York, NY
    Current Employee - ESC in New York, NY
    Recommends
    Disapproves of CEO

    Pros

    Get respect no matter what department you in.

    Cons

    Like any union job, lazy workers never gets fired and always gets represented by shop stewards..


  6. Helpful (1)

    "The employee comradarie was great...I LOVED coming to work EVERY day :)"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA
    Recommends
    No opinion of CEO

    Pros

    Plenty of opportunity to upgrade skills and transfers to wherever you wanted to work. Time off for "quality of life"issues (swapping days off with other employees) was really good

    Cons

    I enjoyed my time and opportunities at Northwest....Delta is just a whole different "management animal" and they like to micro-manage everything....and that stops you from becoming an effective employee....


  7. "Flight Operations Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Minneapolis, MN
    Former Employee - Anonymous Employee in Minneapolis, MN
    Recommends
    Approves of CEO

    Pros

    Employee recognition program - ability to reward employees and also be recognized by supervisors for outstanding performance.
    Opportunity - many different areas to develop your career.
    Great people who are passionate about what they do.

    Cons

    Male dominated in flight operations with an older than average workforce made it difficult to maintain a work/life balance.
    Salaries were below industry average.

    Advice to Management

    Continue with employee development.
    Establish a formalized mentor program to attain/retain top talent.
    Embrace youth, as they are the future of your company.

  8. "Worked at NWA 18 years"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Eagan, MN
    Former Employee - Business Analyst in Eagan, MN
    Doesn't Recommend
    No opinion of CEO

    Pros

    Interesting business domain
    Coworkers very nice, cooperative
    Smart people in the IT group I worked in

    Cons

    Financially unstable industry
    IT management largely incompetent
    Wastes a lot of money on offshoring, gets poor results

    Advice to Management

    You get what you pay for.


  9. Helpful (1)

    "I miss the red tail"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staff Manager, Corporate Purchasing in Eagan, MN
    Former Employee - Staff Manager, Corporate Purchasing in Eagan, MN
    Recommends
    No opinion of CEO

    Pros

    - Good people (hardworking yet still very social at lunch and after hours)
    - Colleagues and leadership demonstrated intelligence and high levels of competence (I found that lacking at Delta)
    - Driven to challenge yourself and grow
    - Good mentorship and recognition from superiors

    Cons

    - Was acquired by Delta

    Advice to Management

    NW will be remembered as of the best managed legacy carriers.


  10. "Meritocracy; though some questionable ones slip through"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Minneapolis, MN
    Current Employee - Director in Minneapolis, MN
    Recommends
    Disapproves of CEO

    Pros

    - Somewhat cliche, but hard work gets recognized and rewarded
    - Overall compensation is decent relative to peer companies and industries
    - Vital industry to global economy
    - Constant crisis / firefighting creates opportunities to prove your worth

    Cons

    - Constant crisis / firefighting, particularly with unions, gets tiresome
    - Negative public image never subsides; constantly defending yourself with neighborhood friends
    - Many lifers get into upper level positions and never leave. Some seem to get title inflation based on seniority in the position. Must be the heavy unionism influence on management decision making

    Advice to Management

    - Too late, but don't sell out to the saps in ATL. Or maybe do sell out and let the world see how well they can deal with unions.


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