Northwest Community Hospital Reviews | Glassdoor

Northwest Community Hospital Reviews

Updated February 2, 2017
87 reviews

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Full-time Part-time

3.3
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
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Steve Scogna
22 Ratings

87 Employee Reviews

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Pros
  • Friendly Staff, Organized, Goal is to provide the best patient care in the community (in 7 reviews)

  • Great benefits; Great camaraderie with co-workers (in 4 reviews)

Cons
  • Upper Management is number focused and still expects great customer service (in 6 reviews)

  • Seemed that a lot of people were not happy with the company (in 2 reviews)

More Pros and Cons

  1. "Not a Bad Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Physician Assistant in Randallstown, MD
    Former Employee - Physician Assistant in Randallstown, MD

    I worked at Northwest Community Hospital full-time (More than a year)

    Pros

    You don't have to work very hard.

    Cons

    You end up doing a lot of scut work.


  2. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I worked at Northwest Community Hospital full-time

    Pros

    Great place to work and opportunities for advancement

    Cons

    As with most places certain employees are hard to get along with

    Advice to Management

    Be more appreciative and tell employees when a good job is performed


  3. "Great family-like atmosphere"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This community hospital feels like family. There is good collaboration, respect amongst employees, and familiarity with patients.

    Cons

    There is little advocacy for mid-levels as providers.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Ok"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staff RN in Arlington Heights, IL
    Former Employee - Staff RN in Arlington Heights, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Tuition reimbursement was a plus

    Cons

    Poor management resulted in poor employees with bad attitudes.

    Advice to Management

    Go back to the fish attitude. 2002-2003 was a great
    Year. Everyone was so kind and fair.


  6. "Great friendly enviornment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Doing my externship for RHIT at Service excellence department was a great experience. The manager and all employees are very helpful and professional.

    Cons

    There are no Cons of any kind.


  7. "good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Northwest Community Hospital full-time

    Pros

    Non profit company that focuses on the quality of care that they provide to their patients

    Cons

    Unrealistic productivity standards and supervisory staff will hound you to meet the requirements


  8. "Patient"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Timely Service with every visit

    Cons

    With nursing care, it is best to be you own advocate or to have someone with you that can do that for you. Nurses can get busy.


  9. "Was a great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    People, location, patients and services

    Cons

    Administration, pay, benefits and hr.

    Advice to Management

    Listen to staff


  10. "Director of Ancillary Services"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director of Ancillary Services in Mount Prospect, IL
    Former Employee - Director of Ancillary Services in Mount Prospect, IL
    Recommends
    Positive Outlook

    I worked at Northwest Community Hospital full-time (More than 5 years)

    Pros

    Good executive leadership and board of directors.

    Cons

    Difficult to make change involving multiple departments. Many, many meetings without decisions being made or actions being taken.

    Advice to Management

    Give individual managers/directors the authority to make decisions.


  11. Helpful (2)

    "Great care, Poor employer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Hospital benefits are almost always better than anywhere else, and that was the case when I worked there. Pay was negotiable and I was able to attain a decent pay for the position I was in, which was Customer Service. The patient care was incredible from the little I saw, and focus is on patient satisfaction as it should be.

    Cons

    In orientation I was blown away by how good they said they were to their employees. Maybe it was true in other departments, but i found it to be completely untrue in the department where I worked. I can only speak in regards to the department where I worked. I was in a Customer Service department where it was the worst service I've ever seen. I couldn't understand how some of the employees even got their job because they were so unprofessional and rude to "customers". One of the worst managers I'd ever dealt with. Our department was the most unmanaged, disorganized departments I've ever worked in. I don't know if HR was totally clueless as to our situation, or if it was like that in other departments too, but it was bad. There was no sense of being a part of the organization, and important information was not relayed to our department.

    Advice to Management

    Implement a method of anonymous employee surveys.



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