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Northwestern Medicine

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Northwestern Medicine

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Northwestern Medicine Reviews

Updated Jul 5, 2022

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Found 1,791 of over 1,902 reviews

3.8
72%
Recommend to a Friend
61%
Approve of CEO
Northwestern Medicine President & CEO Dean M. Harrison
Dean M. Harrison
640 Ratings

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Top Review Highlights by Sentiment

Pros
  • "Great benefits and one of the top hospitals in the country(in 266 reviews)
  • "Great mission and people do seem to care about patients.(in 72 reviews)
  • "The atmosphere was great with the coworkers i had(in 64 reviews)
  • "Great staff to work with.(in 56 reviews)
  • "You are entitled to a yearly bonus when you hit target goals for cliinical area & system(in 26 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Northwestern Medicine and is not affected by filters.

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  1. 5.0
    Current Employee, more than 8 years

    Great Organization

    Jun 2, 2022 - Talent Acquisition Specialist in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Autonomy, great leadership, comp/benefits, values and mission

    Cons

    nothing comes to mind right now

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  2. 4.0
    Current Employee

    Decent pay

    Jul 5, 2022 - Customer Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Decent pay Yearly bonuses Discounts on health insurance

    Cons

    Fast paced Some managers aren’t as attentive as they should be

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  3. 4.0
    Former Employee

    Problem Solution Lab Client Services

    Jul 4, 2022 - Patient Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I have been with Northwestern for 19 years. My years here have been great.

    Cons

    The last position I took I wish there was more understanding and not drama.

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  4. 2.0
    Current Employee, more than 1 year

    Don't expect Management to Support You

    May 13, 2022 - Patient Access Specialist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits of 401(k) matching, accrual of paid time off, and overtime is available.

    Cons

    You will get abused by visitors and patients constantly, Management deploys policies and guidelines to be followed and nursing staff will ignore them making you look like a fool for following policies when dealing with visitors and patients. You have to use PTO's when you get sick with COVID-19 even though you are constantly exposed to COVID and other contagious illnesses. Pay is below average and pay increases a minimal. You have to meet copay collection targets but you do not get compenated for meeting those targets of cash collections.

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  5. 5.0
    Former Employee, more than 3 years

    Job Satisfaction

    Jun 20, 2022 - PCT Patient Care Tech in Winfield, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    NW Medicine allowed me to grow as a PCT. I thoroughly enjoyed my interactions with staff and patients alike. It was a great supportive and encouraging staff with which to work. At each level, every employee I encountered was highly motivated and very competent.

    Cons

    The firing of some very competent nurses

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  6. 4.0
    Former Employee, more than 1 year

    Pleasant place to work

    Jun 29, 2022 - Call Center Representative in Warrenville, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Team player but also an individual who can mind my own business

    Cons

    May have to work a few minutes over if on a call

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  7. 4.0
    Current Employee, more than 5 years

    great company

    Jul 1, 2022 - Operations Coordinator in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    benefits are great, pay is competitive

    Cons

    young leadership in department with little experience

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  8. 5.0
    Current Employee

    NM

    Jun 30, 2022 - Administrative Assistant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great benefits, many locations, opportunities for advancement

    Cons

    Employee satisfaction is not always a priority in every department.

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  9. 2.0