Norwegian Cruise Line Reviews
Updated May 24, 2022
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Found 820 of over 1,197 reviews
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Top Review Highlights by Sentiment
- "It has good benefits and it will taught the employees how to do good in the job and they guid as well" (in 55 reviews)
- "HR is understaffed only exists to perpetuate poor management, not help you and your career" (in 62 reviews)
Ratings by Demographics
This rating reflects the overall rating of Norwegian Cruise Line and is not affected by filters.
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- Current Employee★★★★★
Pros
It is an amazing place to work
Cons
I can't fi d cons to be honest
- Current Employee★★★★★
Pros
I really like this place
Cons
They well work you too death but the money is nice
Continue reading - Current Employee★★★★★
Pros
Very fast at getting back to me
Cons
Long time before I start
- Current Employee★★★★★
Pros
Great opportunity, flexibility and benefits.
Cons
Below average salary, they need to reevaluate livable wages.
- Former Employee, less than 1 year★★★★★
Pros
Overtime pay Lots of overtime available Make new friends QA team is awesome Training program is not bad
Cons
Shift bidding Policies change too frequently Misleading promotional offers Leadership advancement too quickly Unsupportive leadership No structure
Continue reading - Current Employee★★★★★
Pros
Good pay, OT, hours, and pto
Cons
Manage ment, lack of respect, call center,
Continue reading - Current Employee, less than 1 year★★★★★
Pros
Sustainable company. I liked that they have reduced their emissions, banned single-use plastics and other incentives regarding the environment.
Cons
Training was way different than actual work environment. The rules feel like I'm back in high school. Between the long hours and constant back to back calls of being bullied by guests and lack of help from management, my mental, physical, and spiritual health has declined since my short time working here.
Continue reading - Current Employee, more than 1 year★★★★★
Pros
Just a job to get by.
Cons
I don’t know where to start. First off the work life is horrible. You get horrible schedules. The calls are back to back,and when it’s like this they will cancel your daily brief. They pick and choose who they want to move up. It’s hard trying to keep up the information day to day. Oh yeah been a cruise specialist you really have to do other people jobs in different department,because they don’t won’t to do their jobs!! Working OT they don’t pay you for it! Let’s not talk about the attendance policy!. You only have 2 unexcused absences and 3 leave early or leave late!!! So you telling me within 3 months people don’t have emergencies?. That’s bull!. SO I WILL FOR SURE SAY RUN IS YOU KNOW THAT YOU WILL BE CALLING OFF MORE THAN 2 TIMES WITHIN 3 MONTHS. They Travel argents and guest are very NASTY!!I have been called some racist things. THE TEAM LEADERS ARE TRASH!!!YOU WILL BE ASKING FOR HELP IN THE TEAMS CHAT AND THEY ACK LIKE THEY DONT NEVER SEE THE CHAT.
Continue reading - Former Employee★★★★★
Pros
Good money if work hard for company
Cons
Weekends a lot, work a lot .
- Former Employee★★★★★
Pros
benefits, friendships, discounts, cruises, management
Cons
Not really but hours are tough
Norwegian Cruise Line Reviews FAQs
Norwegian Cruise Line has an overall rating of 3.3 out of 5, based on over 1,197 reviews left anonymously by employees. 57% of employees would recommend working at Norwegian Cruise Line to a friend and 41% have a positive outlook for the business. This rating has decreased by -9% over the last 12 months.
57% of Norwegian Cruise Line employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Norwegian Cruise Line 2.8 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Norwegian Cruise Line to be career development, coworkers, benefits and the cons to be culture, work life balance, management.
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