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    Norwegian Cruise Line Reviews

    Updated February 18, 2019
    415 reviews

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    3.5
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Norwegian Cruise Line President and Chief Executive Officer Frank J. Del Rio
    Frank J. Del Rio
    167 Ratings

    Employee Reviews

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    Pros

    • "Meet thousands of fantastic colleagues from around the world" (in 18 reviews)

    • "if you want save money its good working in NCL" (in 30 reviews)

    Cons

    • "Long hours; No work life balance" (in 60 reviews)

    • "Almost zero work life balance depending on your itinerary" (in 13 reviews)

    More Pros and Cons

    1. Helpful (1)

      "Pretty great so fat"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      Pros

      They cover all your expenses

      Cons

      can have slightly slow hiring process

    2. "Job is good, management in this department not great"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Passenger Services
      Former Employee - Passenger Services
      No opinion of CEO

      I worked at Norwegian Cruise Line full-time (More than 3 years)

      Pros

      Good benefits, always work, steady work, not much surprises. decent pay and perks

      Cons

      management is very in your business. they like to talk about their employees alot and just like every other job its mostly about favoritism, just a higher degree of that in passenger services

      3. Join the Norwegian Cruise Line team
      See Our Latest Jobs

    3. "Work-from-Home is nice but a lot of equipment and leadership issues"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Universal Agent in Greensboro, NC
      Current Employee - Universal Agent in Greensboro, NC
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I have been working at Norwegian Cruise Line full-time (More than a year)

      Pros

      work from home, decent pay

      Cons

      equipment, lack of leadership, lack of communication, lack of consistency

    4. "Good life balance - not a lean corporation"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Doral, FL
      Current Employee - Anonymous Employee in Doral, FL

      I have been working at Norwegian Cruise Line full-time (More than a year)

      Pros

      Good work life balance and relaxed environment

      Cons

      Lack of leadership in terms of vision and expectation. This may limit exposure and professional development.

    5. Helpful (2)

      "Pride of America"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Bartender in Honolulu, HI
      Current Employee - Bartender in Honolulu, HI
      Recommends
      Negative Outlook
      No opinion of CEO

      I have been working at Norwegian Cruise Line full-time (More than a year)

      Pros

      Getting to save money
      People you work with
      Seeing Hawaii

      Cons

      Mangment
      Roommates
      Lack of sleep

      Advice to Management

      Don’t correct people in front of guest

    6. "Worst working experience in life"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Universal Agent in Kernersville, NC
      Former Employee - Universal Agent in Kernersville, NC
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Norwegian Cruise Line full-time (Less than a year)

      Pros

      ummm none, condensing trainers, you don't learn you basically google search internally all day its a joke

      Cons

      the pay, the people and the travel agents nasty attitudes

      Advice to Management

      throw the whole training away and start over. How do you get low scores in QA for things you never even learned.

    7. Helpful (1)

      "Waiter"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Waiter in New York, NY
      Current Employee - Waiter in New York, NY
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Norwegian Cruise Line full-time (More than 3 years)

      Pros

      an international experience t gain the food and beverage knowledge

      Cons

      There is no downside about this job. its all about then learning experience and earning money.

    8. Helpful (5)

      "Cruise ship employee"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Revenue in Honolulu, HI
      Former Employee - Revenue in Honolulu, HI
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Norwegian Cruise Line full-time (Less than a year)

      Pros

      NCL America will pay for your U.S.C.G. Mechant Marine certs. And pay for flights to Maryland and Hawaii. I did not pay a dime to get to Hawaii with maritime certifications that I could use elsewhere.

      Cons

      Horrible working conditions, violence erupted amongst employees. Union thuggery, bullying, and sexual harrassment by officers towards subordinates. Research this industry before applying. Best advice-Get them to pay for your U.S.C.G. MMC and TWIC and then when you receive them and have them fly you to Hawaii- QUIT.

      Advice to Management

      Automate and save yourself the $$ on high turnover. Oh and get over yourselves.

    9. Helpful (1)

      "I love NCL"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      Pros

      Good employer, they treat their employees very good.

      Cons

      Work 7/7, it is very challenging.

      Advice to Management

      NCL is the best Cruise Line ever

    10. Helpful (2)

      "Senior staff Accountant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Positive Outlook
      No opinion of CEO

      I worked at Norwegian Cruise Line full-time (Less than a year)

      Pros

      Great Company. Good benefits. Travel perks and if you have a great supervisor or manager there's room for growth.

      Cons

      Managers and supervisors don't know what they are doing. Poor management & high expectations. Noone knows what they are doing. Horrible training, no team players, cut throat, discrimination & favortism. High turnover.

      Advice to Management

      Need better management & training.