Norwich Pharmaceuticals Reviews | Glassdoor

Norwich Pharmaceuticals Reviews

Updated April 16, 2017
13 reviews

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3.2
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Douglas L. Drysdale
1 Rating

13 Employee Reviews

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  1. "Quality"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Quality in Norwich, NY
    Current Employee - Quality in Norwich, NY

    I have been working at Norwich Pharmaceuticals (More than a year)

    Pros

    Great culture, Excellent work etichs

    Cons

    Geographically Isolated, not a great pay scale


  2. "QA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Flexible, support from management, decent pay for the area.

    Cons

    unbalanced work loads, high stress

    Advice to Management

    Invest more in people, it's not all about making money.

  3. "Pharmaceutical Manufacturing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Production Team Leader in Norwich, NY
    Former Employee - Production Team Leader in Norwich, NY
    Negative Outlook
    No opinion of CEO

    I worked at Norwich Pharmaceuticals full-time (More than 10 years)

    Pros

    Located in a rural Upstate NY location = Lower housing costs
    One of the higher paying employers in the area but seems below average for its type of industry.
    Clean atmosphere to work in. Friendly associates on the floor.

    Cons

    Weak training practices prohibit personal growth of hourly associates.
    Company doesn't seem to have a clear vision or business direction.
    Poor morale between Union and company.
    Revolving door of management, healthcare plans and business focus.

    Advice to Management

    Listen to the associates on the production floor. They have the answers you seek and they want to mutually share in your success. Trust and respect is the key... Gain their trust and show them respect and you will gain the successes you seek for all.


  4. "QC Chemist"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Norwich Pharmaceuticals full-time

    Pros

    Very passionate management. Friendly and supportive colleagues...Liked to work

    Cons

    Can't think of many, but always have a fear of let go...according to the history


  5. "Great for experience, workload difficult to sustain."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Norwich Pharmaceuticals full-time

    Pros

    Overall, very friendly and helpful coworkers and managers. Can see attempts to improve the efficiency and organization of the labs. Systems and equipment are generally well kept and you can easily learn a lot about working in an analytical lab.

    Cons

    Workload is often larger than the capacity of the workforce and there isn't much flex room if something goes wrong. Most employees have to work more than 8 hour days to complete tasks, but management is typically understanding of complications and schedule-adjustments.

    Advice to Management

    Try to help cut down on the excessively long days and the need for weekend work. Steps are being taken in the right direction, so try to keep heading that way. Your employees have a great work ethic and take responsibility for and pride in their work, and its easy to inadvertently take advantage of that.


  6. Helpful (5)

    "Could be a Great Company... but"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative in Norwich, NY
    Former Employee - Administrative in Norwich, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Norwich Pharmaceuticals full-time (More than 3 years)

    Pros

    Many hard working individuals in all functions, from operations to administrative. Cannot understate how important this is... Many future leaders are working within the rank & file. Pay is OK, but given that employers in this area tend to underpay terribly, it'll feel like you're being paid very handsomely. Benefits package is also OK, but again, about as good as you're going to find in the immediate area. PTO policy is pretty generous regardless of location.

    Cons

    Among the worst leadership I've encountered at any company, both local and corporate. Exec group has a "just get it done" attitude with no guidance, no self-accountability... which tends to mean no idea as to how to actually fix problems... and the direction this plant is heading shows this. Most are looking for the next person to throw under the bus when something goes wrong as a result of their lack of foresight. Job security is non-existent, every 12 months the population holds their breath and hopes they aren't the next ones laid off. Work/life balance for most amounts to "work harder & longer and hope you can maintain a life", though for some work/life balance is pretty good. Unfortunately, both groups get their cost of living raises each year without regard for this... assuming they still have jobs to come back to. Adversarial relationship between direct operations staff and admin staff, which is ironic given most the admin staff silently side with the direct ops staff.

    Advice to Management

    Step back, listen to the employee population, and think about the ideas they have... some have very good ideas that could help turn this plant around. Develop leadership capabilities - bossing & ordering people around is not "leadership". Guide the employees, and if you have no guidance... maybe you aren't actually a "Leader"... so be honest with yourselves and step aside. Stop creating a toxic work environment and let people do their jobs.


  7. "Good for experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Chemist in Norwich, NY
    Former Employee - Chemist in Norwich, NY
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Friendly people, fast-paced work and free lunched often. Good place to get experience on many tasks. People are very helpful in nature

    Cons

    No job security, hard to manage work and life balance and have to wait awhile to obtain health benefits.

  8. "Excellent work environment."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive
    Former Employee - Executive
    Recommends
    Positive Outlook

    I worked at Norwich Pharmaceuticals full-time (More than 3 years)

    Pros

    Higher levels of trainings are provided. Cooperative colleagues and seniors.

    Cons

    Company is still going through it's growing phase. Work load is sometimes heavy.

    Advice to Management

    Little flexibility should be provided.


  9. Helpful (2)

    "Not a very inspiring or honest company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Not Quite Sure in Norwich, NY
    Former Employee - Not Quite Sure in Norwich, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Norwich Pharmaceuticals full-time (More than a year)

    Pros

    Great company for hunters. That seems to be the only topic of conversation. No one speaks of industry news, advance technologies or anything of social or political value unless of course, it's hunting.

    Cons

    Norwich Pharma is a contract manufacturer. It projects an exemplary image for its customers (as it should), but behind the scenes, it is wrought with turmoil, mismanagement and inexperience. Training for employees is sub-par at best. I read one contributor's reply; "Good environment for long term job with good people”. I have to admit, I did meet some good people among the rank and file, but there is a segment of legacy employees that will talk very loudly to disguise the fact that they don't actually do anything.

    Advice to Management

    First of all, stop dropping the f-bomb at meetings and berating your managers and directors. Such behavior is so inappropriate.


  10. Helpful (2)

    "Head for the Hills"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Chemist in Norwich, NY
    Former Employee - Chemist in Norwich, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Norwich Pharmaceuticals full-time (More than a year)

    Pros

    This company gets two stars simply because most of the people who you work with are wonderful. I made a lot of great friends at this company. Also, they are fairly generous with paid time off.

    Cons

    Here are some of the things you should expect as a salaried employee with this company: below average pay, extremely high pressure, expectation to work 50+ hour weeks, expectation to work holidays, stress levels through the roof and no overtime pay. And that's just the beginning. If you get on the wrong side of particular managers, you probably won't be keeping your job for very long. They will find some reason to get rid of you.

    Also don't expect to be rewarded for those 45-50 hour weeks you put in time after time. The attitude of management is "well, you could have done more". They will always find some reason why you should not get a decent raise or a promotion. Bottom line is that the compensation and what you get back from this company as an employee do not match up with what is expected of you. You will work extremely hard to be constantly put down. There is no incentive to be an exceptional employee.

    This company has extremely high turnover of employees and with good reason. People come in, work for 1-2 years to gain some experience and move on to better opportunities.

    Advice to Management

    Management needs to stop protecting certain employees who constantly underperform and start rewarding exceptional employees. Stop protecting choice employees who consistently make mistakes and generate re work. It sends the message to all employees that underperforming is acceptable. If you actually reward people who deserve it, it gives people a reason to work hard. It's not normal for a company to have 10+ employees quit in ONE department in ONE year. That should be a big red flag to management that they are doing something very very wrong.


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