Novell Reviews | Glassdoor

Novell Reviews

Updated April 11, 2017
417 reviews

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417 Employee Reviews

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Pros
Cons
  • Inadequate focus on building new products (in 8 reviews)

  • Fewer opportunities to move up as company no longer growing as they did in past years (in 6 reviews)

More Pros and Cons

  1. "Loving my time..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Provo, UT
    Current Employee - Senior Manager in Provo, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Novell full-time (Less than a year)

    Pros

    In the time that I've been with Novell I've found that they offer flexible work hours, a unique and productive office building, consistently challenging work, and a plethora of great talent and associates.

    Cons

    There are some negative perceptions of the company specifically locally and some of our products are often viewed negatively within the press.

    Advice to Management

    Continue to reward your employees and the production will come


  2. "A Change in Culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Provo, UT
    Current Employee - Manager in Provo, UT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Novell full-time (More than 10 years)

    Pros

    Since its acquisition by The Attachmate Group, Novell has begun to undergo some important changes in culture. On the positive end of things, there is a stronger focus on Sales and on the customer. Within the Novell Business Unit, the engineering team has new life! Important improvements in products are being released much more regularly.

    Cons

    But, unfortunately, the new company is also heavily silo'd now and strongly hierarchical. There is much less cooperation between BU's and between departments than there used to be. There is much more defending of turf. Managers and Directors who wish to collaborate for the good of the company generally have to do that under the radar. There is a strong hierarchy in place. It requires position power to communicate effectively between groups. To speak up a level is difficult. Information is held confidentially, often even from the people who need to be doing the work that requires that information. It is a strange dynamic.

    Advice to Management

    Loosen up communication and trust your people. You have a huge store of experience and talent of long-term employees that is being squandered. This is probably the biggest driver of attrition.


  3. Helpful (1)

    "Terrible culture and lack of organization"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technology Sales Specialist in Atlanta, GA
    Current Employee - Technology Sales Specialist in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Novell full-time (More than a year)

    Pros

    There were really no pros

    Cons

    Dying company with lack of cohesive vision and leadership. Continually look for ways to cheat sales people out of commission.

    Advice to Management

    Stick to a strategy and do not jerk the people around. Pay sales people what they are worth so that you do not have the massive amounts of turnover that have been prevalent in the 2000's. Invest in a lead/demand generation staff and platform to drive inbound traffic for products and services


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  5. "Pretty good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Provo, UT
    Current Employee - Inside Sales Representative in Provo, UT
    Neutral Outlook

    I have been working at Novell full-time (More than 5 years)

    Pros

    Health Benifits
    Workload is manageable
    Environment

    Cons

    Pay could be better
    Some Field Reps try to take advantage of the Inside Reps.
    Having to argue with compensation team to get payed on an account you worked on.
    Having to use SAP(very time consuming)
    Some Field Reps don't make an effort to visit customers weekly

    Advice to Management

    more clarification on duties between Inside and Outside Rep. Make sure Field Rep are aware that they are not managers over the inside team.


  6. "Great colleagues,,good benefits but poor outlook"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Tech Specialist in Jersey City, NJ
    Former Employee - Senior Tech Specialist in Jersey City, NJ

    Pros

    Great colleagues,good benefits,decent salary,flexible work arrangements,great work life balance

    Cons

    Myopic upper level management towards strategic long term initiatives.Poor upper management communication

    Advice to Management

    Improve communication,transparency and value long serving employees


  7. "Nice place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Waltham, MA
    Current Employee - Anonymous Employee in Waltham, MA
    Recommends

    Pros

    Great people with a good attitude. Great benefits too.

    Cons

    Dated technology and a management team who didn't care


  8. "A professional workplace"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Engineer in Provo, UT
    Former Employee - Technical Support Engineer in Provo, UT
    Recommends

    Pros

    Great environment at work and in the communiity

    Cons

    Lack of clear focus from management. During 2010 the company was plagued with uncertainty as it was going through a sale. (from public to private)

    Advice to Management

    Hopefully new management will improve marketing and company focus and really pay attention to the customer.


  9. "great people"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Waltham, MA
    Current Employee - Anonymous Employee in Waltham, MA

    Pros

    great people although after novell was acquired it is a shell of its prior existence

    Cons

    company is in re-definition mode - new management - still tbd


  10. "It's about the people"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Provo, UT
    Current Employee - Anonymous Employee in Provo, UT
    Recommends

    Pros

    I love working with the people at Novell, particularly members of my own team. The new leadership gets that focusing on existing customers can be a great business and can also bridge the gap from old products to new.

    Cons

    As with all companies, there's more to do than can be done and lots of inefficiencies.

    Advice to Management

    Keep it simple. Invest in the future.


  11. Helpful (2)

    "Great company with top notch people"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Novell Director in Provo, UT
    Current Employee - Novell Director in Provo, UT
    Recommends

    Pros

    The salary and benefits are competitive for the local IT industry. Novell has a great culture and facilities (on-site fitness center, cafeteria, credit union, etc.) in Provo and offers a flexible work environment. The best part of working at Novell are the awesome people you get to work with every day and the many challenges and opportunities to help solve.

    Cons

    Novell was recently acquired by the Attachmate Group and this has naturally caused a sense of uncertainty among the ranks. The leadership and business culture brought into the fold by heritage Attachmate and NetIQ is less polished even though their focus on the customer and driving revenue is sound. Many, including myself, wonder if they are poised to grow the business or merely desire to "milk the cash cow" (existing customer base and maintenance revenue stream).

    Advice to Management

    You have a great employee, partner and customer base at Novell. In order to keep the business in balance, you need to give adequate time, attention and priority to each.


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