Novitex Reviews | Glassdoor

Find your next job here

Novitex Reviews

Updated February 20, 2018
627 reviews

Filter

Filter

Full-timePart-time

2.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Novitex CEO John Visentin
John Visentin
233 Ratings

627 Employee Reviews

Sort: PopularRatingDate

Pros
  • Good benefits and flexible hours (in 24 reviews)

  • Good work life balance and good in terms of culture (in 11 reviews)

Cons
  • long commute, low pay, no raises (in 75 reviews)

  • No room for growth unless you are willing to relocate (in 20 reviews)

More Pros and Cons

  1. "Customer Service Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dock Worker in Austin, TX
    Current Employee - Dock Worker in Austin, TX

    I have been working at Novitex full-time (More than 10 years)

    Pros

    Great Benefits and Hours. `

    Cons

    Job is shutting down at my location


  2. "Receptionist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Novitex part-time

    Pros

    Opportunity to network, easy job, lots of spare time

    Cons

    Small salary, management is useless

    Advice to Management

    Please be more attentive to your employees.

  3. Helpful (2)

    "Horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Novitex full-time (More than a year)

    Pros

    Flexible schedules, make good friends and don't pester you about taking pto.

    Cons

    The management team have NO communication whatsoever. They consistently make changes without informing the other managers below them and then you get in trouble for doing things the way you were trained. The pay is mediocre and they do not ever hire enough people per shift.

    Advice to Management

    Get your act together and employees will be more happy and eager to work.


  4. Helpful (1)

    "Receptionist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Novitex full-time

    Pros

    Really great benefits package, they offer full medical and dental, plus 401K and paid sick time and vacation time. Good pay (for an entry level job that requires no education background other than a high school diploma), and multiple opportunities to move up in the company. Hours are wonderful, I worked 8:30am - 5:30pm Monday - Friday, had weekends off, and was given paid holidays. Management tries really hard to support their team and work with their employees so they perform at their best.

    Cons

    Really disconnected from coworkers; each receptionist works in a different building, and only interacts with the occupants of that building, so there is a feeling of disconnectedness. The company that contracts the receptionists from Novitex also has a very big elitist complex, so you may have feelings of being looked down upon, or that you're subservient to them. Sometimes the work can be stressful, depending on what building you work in, but overall the managers work hard to put you in buildings that match your comfort level.


  5. "Doesn't give 2 Farts about its employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Lead
    Current Employee - Team Lead
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Novitex full-time (More than 5 years)

    Pros

    Absolutely nothing to say positive about the crap company

    Cons

    7 years and only making 44 cents more than when I started after excellent reviews

    Advice to Management

    PAY YOUR EMPLOYEE'S WHAT THEY ARE WORTH


  6. "Mailroom Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mailroom Associate in Indianapolis, IN
    Current Employee - Mailroom Associate in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Novitex full-time (Less than a year)

    Pros

    Generally it is pretty easy work. There are a lot of small details to remember, but really as long as you speak English and can lift a 50lb box you'll be fine.

    Cons

    Management is an absolute mess. They are impossible to talk to, and have no interest in their workers. Pay is not competitive at all, and incentive to stay here is solely based on not having a better offer (so far).
    Try and avoid working here if at all possible. Costco starts $5 an hour higher.
    Also, the company has been bought out twice in 7 years I think, so that doesn't look good.
    (Also, current manager constantly asks for me and others to stay overtime because more work needs to be done at current site. IF he would hire on someone else we could avoid this oversight)

    Advice to Management

    Stop having your site managers manage multiple locations. Our manager is spread too thin, doesn't know what is going on and will not hire on more people, even though we desperately need it.
    Also, try having competitive salaries for a change. You might be able to hang onto good workers that way.


  7. Helpful (1)

    "The work is easy and the staff is great to work with!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mailroom Clerk in New York, NY
    Current Employee - Mailroom Clerk in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Novitex part-time (Less than a year)

    Pros

    Easy laid back environment
    Overtime always available
    I can leave whenever I want
    Great co-workers
    There's always work to do never boring

    Cons

    Low pay
    No raises
    The system they use is slow and hardly works
    That's all that is bad, easy work so can't complain about pay

    Advice to Management

    Get a better system

  8. Helpful (1)

    "Okay for short-term, entry level employment but not a company worth retiring with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Novitex full-time (More than 8 years)

    Pros

    - Flexible work arrangements
    - Decent work/life balance
    - Provides good work experience for resumes and future careers
    - Vacation and personal time seems competitive

    Cons

    Novitex and SourceHOV have merged into a large scale, global company called Exela Technologies which offers enterprise information services. Effects on raises, benefits, and culture are yet to be determined but historically:

    - Long term freeze on raises (including COL increases) - have received only one raise of 2% in 10 years
    - Long term hiring freezes - must dedicate work hours to other departments that are short staffed
    - Long term 401(k) match freezes - have received only one 401(k) match in past 4-5 years


  9. Helpful (1)

    "Low pay, poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations in Cleveland, OH
    Former Employee - Operations in Cleveland, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Novitex full-time (More than 3 years)

    Pros

    I worked with some nice people

    Cons

    Unfairly low pay. Management only concerned with getting their bonuses.

    Advice to Management

    Quite and let some competent people take over


  10. "Client Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at Novitex full-time

    Pros

    Great people working in local factory

    Cons

    Processes defined but lack control
    Poor management structure
    Roles and responsibility never fully defined
    Poor conformance and documentation

    Advice to Management

    Fix the process...people will thrive


Showing 627 of 651 reviews
Reset Filters