Novitex Reviews | Glassdoor

Novitex Reviews

Updated January 16, 2019
659 reviews

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2.0
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Novitex CEO John Visentin
John Visentin
246 Ratings

Employee Reviews

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Pros
Cons
  • "long commute, low pay, no raises" (in 78 reviews)

  • "No room for growth unless you are willing to relocate" (in 20 reviews)

More Pros and Cons

  1. "Customer Service Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dock Worker in Austin, TX
    Current Employee - Dock Worker in Austin, TX

    I have been working at Novitex full-time (More than 10 years)

    Pros

    Great Benefits and Hours. `

    Cons

    Job is shutting down at my location


  2. "RESUME"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Receptionist in Orlando, FL
    Former Employee - Receptionist in Orlando, FL
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Novitex full-time (More than a year)

    Pros

    was good for the most part

    Cons

    not enough hours/MANGER GIVE NO TRAINING

    Advice to Management

    looking for full time only

  3. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Miami, FL
    Former Employee - Customer Service Associate in Miami, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Novitex full-time (More than 3 years)

    Pros

    My time off from work

    Cons

    Bad managers are bad leaders

    Advice to Management

    Stop hiring incompetent and disrespectful managers. Listen to employees.


  4. Helpful (1)

    "Customer service associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Novitex full-time

    Pros

    Always something to do so you're never bored or having the day drag out. The people you work with are amazing.

    Cons

    Never really get acknowledgement for the hard work you put into the job. Can get very repetitive and management will sometimes ask you to redo work because of their mistakes.

    Advice to Management

    Come together and communicate as a team.


  5. Helpful (1)

    "Novitex's practices"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Novitex part-time

    Pros

    The Companies Novitex employees are contracted with are well known, solid and secure.

    Cons

    Employees will go years without and raises, bonuses.I went for years without a review. The corporation is too interested in forcing Team Leads ( who are really managers, but title them as Team Lead so as to pay them less while requiring overwork) smoke screen numbers, charts, graphs, reports, phone conference meetings that really don't help employees much. If we needed a service, it was implemented by someone halfway across the country. Each department is headed by persons in other states, making it difficult to reach out due to time zones.

    Advice to Management

    Show appreciation for employees! They are navigating the deathly FL I4 E & W through crazy drivers, construction everywhere, torrential rains and tornadic winds! They systematically recv, sort and scan, then deliver the mail to the clients while also providing specialized services as well. Do not forget the scope of the employee's tasks. And don't indignate them by throwing a measly 20 cent raise at them after many years of Nothing. There are many 'faux' companies out there...of which you are one. Your employees are the machine that makes your company run. Inspire them...do not stagnate them.


  6. "Customer Service Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Novitex part-time (More than a year)

    Pros

    Relaxing Atmosphere, easy going job, awesome customers, great job for when you're in college. Team Leads would do their best to cater to your schedule and be lenient with days off.

    Cons

    No room for advancement. No raises.

    Advice to Management

    Make yourself known to your employees.


  7. Helpful (1)

    "Completely unprofessional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Arlington, VA
    Former Employee - Anonymous Employee in Arlington, VA
    Disapproves of CEO

    I worked at Novitex full-time (Less than a year)

    Pros

    Nothing positive comes to mind

    Cons

    There is no positive things to say. If i could i wouldnt even give a one star rating. Management for this company act like children and have probably rigged some of these reviews. This company has broken federal regulations and laws. They underpay employees by about ten dollars an hour compared to the actual job.

    Advice to Management

    Just shut down your company. Your going down anyways.

  8. "CSA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Novitex full-time

    Pros

    no micro managing, friendly co-workers

    Cons

    pay could be a little more


  9. "Mail Processing Clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mail Processing Clerk in Colorado Springs, CO
    Former Employee - Mail Processing Clerk in Colorado Springs, CO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Novitex full-time (Less than a year)

    Pros

    Never had to work overtime.

    Cons

    Pay wasn't enough for the expectations of the job.

    Advice to Management

    It would be nice to be compensated for the work done. The rate of pay for the job should be more than what the company is offering.


  10. Helpful (1)

    "mail clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Novitex part-time

    Pros

    easy job, get paid to basically do nothing

    Cons

    there is no opportunity for advancement. you can't even get more hours if you ask and management doesn't even know what they're doing.