Novitex Reviews | Glassdoor

Novitex Reviews

Updated June 21, 2017
553 reviews

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Full-time Part-time

2.1
Star Star Star Star Star
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Novitex CEO John Visentin
John Visentin
197 Ratings

553 Employee Reviews

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Pros
  • Comrodary between employees , Good Benefits (in 23 reviews)

  • Good work life balance and good in terms of culture (in 10 reviews)

Cons
  • long commute, low pay, no raises (in 67 reviews)

  • No room for growth, unless you like to "brown nose" and ride coat tails of others your way up (in 15 reviews)

More Pros and Cons

  1. "Novitex Review"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Stamford, CT
    Current Employee - Anonymous Employee in Stamford, CT
    Recommends
    Approves of CEO

    I have been working at Novitex (More than a year)

    Pros

    Great people and great teamwork...

    Cons

    not enough sick days in the benefit structure


  2. "Team Lead"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in Chicago, IL
    Current Employee - Team Leader in Chicago, IL

    I have been working at Novitex full-time (More than 10 years)

    Pros

    Decent benefits, you get to work with a great staff and the clients are great as well.

    Cons

    Management doesn't always communicate or make the team feel involved.

    Advice to Management

    Better communication and get the team more involved. Make your team feel appreciated for the work that they do and not just during contract renewal.

  3. "Good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Team Lead in Kansas City, MO
    Former Employee - Customer Service Team Lead in Kansas City, MO
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Novitex full-time (More than 10 years)

    Pros

    1. Money for college degree. 2. Candidate Priority for jobs when and if your account closes. 3. Long and short term disability.

    Cons

    Advancement to management positions is available, however, not common. Your chances are better if you are willing to move to another state. Corporate politics and client demands take precedence when advancing employees, and not the employees themselves. Benefits are expensive with very high deductibles. Salaries are much lower than industry standards because they contract their services to other companies and need to make a profit.

    Advice to Management

    Employee health benefits/deductibles are crippling to employees with major health issues, especially non management positions given salaries are too low compared to industry standards.


  4. "Low pay, high expectations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Print Production Associate/Receptionist in Chicago, IL
    Former Employee - Print Production Associate/Receptionist in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Novitex full-time (More than 3 years)

    Pros

    If you apply to a good site, it can have good benefits such as a good team, sometimes free food from meetings, and the company at the site can invite you to their special events like one I worked at rented out six flags for only that companies family and friends. And another had the best parties like in downtown at the Willis and etc. novitex didn't really have anything to do with those perks thou, just depends on the site you get put at.

    Cons

    The managers can suck and always have to fix your time so you have to be emailing or texting them sending reminders.
    No raises at all, so try and get the highest starting pay you can and than after 3 months they give you like a dollar if you have perfect attendance and stuff but yearly be expected to hear "all accounts are frozen so no raises" someone did get a raise once and after 7 years it was only .20 cents.
    Sometimes your team sucks.

    Advice to Management

    Try to keep your current employees with decent pay wages.


  5. "Please listen to your staff!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Novitex full-time (Less than a year)

    Pros

    good pay.. Wonderful co-workers.. and that is about it

    Cons

    no work life balance to be seen and soon it will be worse with the schedule change...

    Advice to Management

    Please listen to your staff and stop taking on too many project when we already have issues with the current contracts we already have..


  6. Helpful (2)

    "Words cannot express how terrible this company is"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Fort Wayne, IN
    Former Employee - Supervisor in Fort Wayne, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Novitex full-time (More than a year)

    Pros

    There is nothing good about this company.

    Cons

    I worked for Novitex for a year and a half as a Location Supervisor. They failed to renegotiate our contract and we lost the account nationwide. Hundreds of people were put out of their jobs. That I can accept. What I find intolerable was how they handled it. They knew at least two months in advance of this happening but failed to inform employees until the very last minute because they did not want employees to leave. We were lied to and treated poorly. They listed me as being terminated due to incompetence and they will not cooperate to correct this, which has most likely damaged my chances of regaining employment. I was clearly one of the leading performers nationwide.

    They also cut employee benefits down to two HSA options with monster deductibles. They previously had a decent PPO but withdrew that option.

    Their true focus is on their investors. Employees will always take a back seat with this incredibly poorly run company. I truly cannot count the numbers of times I was lied to and was given misinformation. They maintain dirt-level ethics and values.

    Advice to Management

    Only a question really... how do you look at yourselves in the mirror and be satisfied as human beings with what you see?


  7. Helpful (1)

    "Don't work for novitex"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CSA in Columbus, OH
    Former Employee - CSA in Columbus, OH
    Doesn't Recommend
    Neutral Outlook

    I worked at Novitex full-time (Less than a year)

    Pros

    Paycheck.. That's the only pro

    Cons

    Low salary, have to pay for parking at downtown cbus location, supervisor plays favorites with her two besties, creating stressful and uncooperative work environment no growth for advancement

    Advice to Management

    Fire the top three and replace with honest people who come to work everyday

  8. "Customer Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Specialist in Rochester, NY
    Current Employee - Customer Service Specialist in Rochester, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Novitex full-time (More than 10 years)

    Pros

    Excellent teamwork within my work group. Fantastic supervisor/manager as well as their superior manager. Overall, I enjoy coming to work

    Cons

    Everyone is disappointed with pay at this level of employment .. but you are paid for the level of work you do.

    Advice to Management

    Keep plugging away .. we do appreciate anything you can do to help our situation.


  9. "Mail room Part time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mail Associate in New York, NY
    Current Employee - Mail Associate in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Novitex part-time (More than 3 years)

    Pros

    I work in an office and best thing is that there are only 2 of us in the office. My co worker works full time and me PartTime. I do very little work and will not go above and beyond because I been here 3 years with no raise at all, only making $10.50 hours thank god I collect a pension from my other job and the only raise I will get will be on Dec.31, 2017 because my state where I live has a law that every year it's a .50 cents increase until I reach $13.00 an hour .

    Cons

    No Raises, no COLA, no appreciation at all, they treat the workers very bad.

    Advice to Management

    Have a better wage with COLA increases and show appreciation. In NYC living is very high they should pay employee to start at least $18.00 going up to $26 would be nice.


  10. "Novitex"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Special Handling Unit/Customer Services in Windsor, CT
    Current Employee - Special Handling Unit/Customer Services in Windsor, CT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Novitex full-time (More than a year)

    Pros

    great something working with the people

    Cons

    not so great working with the company or some of the people......

    Advice to Management

    take care of your best workers so they will stay within the company!


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