Novotel Hotels Reviews | Glassdoor

Novotel Hotels Reviews

Updated March 23, 2017
50 reviews

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Full-time Part-time

3.7
Star Star Star Star Star
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CEO
5 Ratings

50 Employee Reviews

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Pros
  • Challenging environment to work in (in 10 reviews)

  • Good support for staff, and good working conditions (in 2 reviews)

Cons
  • The working hours were very long (in 4 reviews)

  • Not much listening to front office staff about changes to current processes (in 3 reviews)

More Pros and Cons

  1. "Novotel Sydney Central--Intern-- great experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    Novotel was an amazing place for my internship. I worked in corporate events and human resources. It really opened my eyes to the behind the scenes of a hotel. Everyone is very friendly and care a lot about their jobs. Novotels Peopleology training is inspiring. What a great way to get everyone on the same page and excited about working

    Cons

    Working in a basement with no windows was a bit difficult.

    Advice to Management

    Management was great to me.


  2. Helpful (1)

    "Great company!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    Great training, support and sense of family. Good employee perks such as food and hotel discounts. Good communication from higher up to all employees

    Cons

    Not great pay for the amount of work put in and added responsibilities throughout working there. Pay rises were very minimal and over a year in between.


  3. "Decent Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Novotel Hotels full-time

    Pros

    The staff are all really nice and helpful. If you are willing to learn, for the most part you will be able to learn and grow into a new role.

    Cons

    You won't always have the necessary information or resources to correctly do your job. This can be particularly challenging when trying to resolve an issue with a guest.

    Advice to Management

    Keep the values of the hotel more at the forefront of the business. Some more open appreciation for hard workers such as the housekeeping department.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reservation Manager in Phú Quốc (Vietnam)
    Current Employee - Reservation Manager in Phú Quốc (Vietnam)
    Recommends
    Positive Outlook

    I have been working at Novotel Hotels full-time (More than a year)

    Pros

    Good environment to work with Senior Manager

    Cons

    Compensation and Benefit is a little lower than competitor.


  6. "Good Salary!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Service Agent in Toronto, ON (Canada)
    Former Employee - Guest Service Agent in Toronto, ON (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Novotel Hotels part-time (Less than a year)

    Pros

    High Salary, Friendly Employees, Near subway, good employee rate for accommodation

    Cons

    Multi Work with so many duties, limited food menu and variety, poor internet always cause problem

    Advice to Management

    Need to hire more people to divide the duties


  7. "good but too long work timings"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Internship in Bengaluru (India)
    Former Employee - Internship in Bengaluru (India)
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    good knowledge
    work environment
    work life balance

    Cons

    no stipend
    too long working hours


  8. "Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Novotel Hotels part-time

    Pros

    The Managment staff are amazing.

    Cons

    The shifts are at awkward times.


  9. "Comfortable environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Fairly relaxed culture. Management is professional yet able to banter and have fun chats. Easy to get to know co-workers

    Cons

    Rostering is often inconsistent and it's hard to tell how many hours you might receive.


  10. "Internship"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern in Mumbai (India)
    Former Employee - Intern in Mumbai (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Novotel Hotels (Less than a year)

    Pros

    Good exposure for an internee. Exposure is given in all the major departments and you are given a chance to directly interact with the customers rather than work in the back-end.
    The staff is also very friendly and supportive.

    Cons

    High working hours.
    stipend is less.w

    Advice to Management

    Keep it up


  11. "North American Market"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at Novotel Hotels full-time (More than a year)

    Pros

    The CEO is a trailblazer, but it will be a while until his ideas makes its way to the North American Market

    Cons

    Without any real presence or customer recognition in North America, it will be difficult to attract and retain employees who share the values of the company.


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