Nu Skin Reviews | Glassdoor

Nu Skin Reviews

Updated September 21, 2018
220 reviews

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3.7
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Ritch Wood
19 Ratings

220 Employee Reviews

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Pros
  • "5- Access to Free products that are top of the line" (in 24 reviews)

  • "Great benefits and bonuses through out the year" (in 16 reviews)

Cons
  • "Sometimes like any call center, rude people call" (in 22 reviews)

  • "Although the call center has some quick turn-over it is hard to move up" (in 6 reviews)

More Pros and Cons

  1. "Management"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nu Skin full-time

    Pros

    This is a great place to work

    Cons

    No cons to report right now

    Advice to Management

    Great management team assembled


  2. Helpful (2)

    "Good company, hard at the call center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Support Representative in Provo, UT
    Current Employee - Sales Support Representative in Provo, UT
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Nu Skin part-time (More than 3 years)

    Pros

    The atmosphere is great. The people you work with are wonderful and the company really takes care of you. Lost of room for growth and moving up in the company.

    Cons

    Not a lot of communication between departments so it can be hard sometimes. If you're at the call center you'll most likely have to work holidays while everyone at corporate gets the day off even though hardly anyone calls in because they assume we're closed.

    Advice to Management

    Make sure you're consistent and thoughtful in your rules and consider giving us national holidays off. I don't think it's too much to ask for.

  3. Helpful (2)

    "Your experience depends on your manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Provo, UT
    Current Employee - Manager in Provo, UT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Nu Skin full-time (More than 3 years)

    Pros

    A lot of good people, quarterly bonuses, vacation policy can be nice, pay is high for area

    Cons

    Your experience depends entirely on your manager. They tout their "unlimited" vacation policy but it varies widely with department. Some managers do allow truly unlimited, others limit to a couple of weeks. It's completely dishonest to say the vacation policy is unlimited.

    Some of the coworkers are very rude. They're fiercely protective of what they think their job is and will exclude team members from meetings that they should be part of, and make decisions that they are not entitled to make. Management turns their heads.

    Advice to Management

    Have a little more trust your employees. If your employees always do their work on time, give them unlimited vacation. Let them work from home. Would be nice if the company had an actual policy instead of something that varied from manager to manager and can change depending on their mood. Also stop with the favoritism. Don't look the other way when you have team members "working from home" when they obviously arent.


  4. "Awesome Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern in Provo, UT
    Former Employee - Intern in Provo, UT
    Recommends
    Positive Outlook

    I worked at Nu Skin part-time (More than a year)

    Pros

    It is fast paced, they manage all types of accounts in multiple countries.

    Cons

    Schedule is not flexible, you have to go through so many hoops to get a day off..

    Advice to Management

    Fix your scheduling issues!


  5. "Amazing culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Provo, UT
    Former Employee - Administrative Assistant in Provo, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nu Skin full-time (More than a year)

    Pros

    Friendly environment, amazing coworkers, free products, volunteer opportunities

    Cons

    Could have a more competitive salary


  6. "Cantonese Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Nu Skin part-time (Less than a year)

    Pros

    The culture is great and the supervisors are all very nice and easy to work with.

    Cons

    Not very flexible with getting days off or switched.


  7. "Customer Service Representative Bilingual Korean"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Nu Skin part-time

    Pros

    The pay is high for a customer service job.

    Cons

    The people who call get very angry very quickly. It is very stressful. No room for growth.

    Advice to Management

    Hire better team leads.

  8. Helpful (2)

    "Needs lots of improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Marketing Manager in Provo, UT
    Current Employee - Digital Marketing Manager in Provo, UT
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Nu Skin full-time (More than a year)

    Pros

    Great company culture
    Great co-workers
    It's a relaxed environment
    Free soda
    Christmas bonus
    Free products
    Unlimited PTO

    Cons

    Lacks development of new ideas
    No digital innovation
    Wrong people in the leadership roles
    Lacks career paths for corporate jobs
    The hiring process is a mess
    Duplicate work

    Advice to Management

    Create career paths for all job roles. Update current digital platform/programs so we stay current with the competition.


  9. "Nu Skin Provo Vs. Nu Skin Brussels. not the same at all!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Provo, UT
    Former Employee - Anonymous Employee in Provo, UT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Nu Skin full-time (More than 3 years)

    Pros

    international company. feeling of belonging to a family

    Cons

    salaries are low. small room for carrier growth.

    Advice to Management

    Should listen more to their employees and value them as it is the case in Provo.


  10. "Expect extreme loyalty, but compensate for it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Provo, UT
    Former Employee - Customer Service Representative in Provo, UT
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Nu Skin part-time (Less than a year)

    Pros

    Amazing benefits, even for part-time employees. Everyone that works there is really friendly and supportive

    Cons

    An unreasonable amount of days off, only a day off per month for part-time employees. This includes sick days and vacation days


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