NuStar Energy Reviews | Glassdoor

NuStar Energy Reviews

Updated February 12, 2019
51 reviews

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3.4
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Brad Barron
23 Ratings

Employee Reviews

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Pros
  • "competitive pay, great people, flexible end date" (in 8 reviews)

  • "Great pay, great benefits, great people, great environment" (in 7 reviews)

Cons
  • "NuStar highly encourages employees to donate to the United Way as part of their annual giving" (in 9 reviews)

  • "Being as efficient as they are with personnel, there aren't many opportunities for full time positions after the internship" (in 4 reviews)

More Pros and Cons

  1. "Overall a great company and culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management
    Current Employee - Management
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NuStar Energy full-time (More than 10 years)

    Pros

    Excellent benefits, retirement, pension, stock options, annual pay increase and bonus. The culture is pretty amazing as are the people and the company has a great outlook on safety.

    Cons

    It seems the only way to receive a promotion is if you work in the corporate office in San Antonio, are an hourly employee who meets their time and experience levels or someone retires or leaves the company. The middle managers are often forgotten. Hard work and dedication is not always recognized as it should be.
    Expectations are very high and sometimes unattainable.
    Expectation is to run your business very lean financially and stretch every penny making it extremely difficult to do your job to the best of your ability.

    Advice to Management

    I really enjoy working here but to be honest I have contemplated leaving. Employees at every level have expectations of the company just as you have expectations of us. We invest a large part of our lives, 11-12 hr days, nights, weekends, working vacations for the betterment of the company and always try to do right by NuStar and our bosses. Please realize that the employees in the field see how often people in the corporate office are receiving promotions. Its almost comical at times when people there are getting promoted 2-3 times in a couple years and others with more responsibility and experience remain at the same level, never being recognized. There are no clear guidelines for career advancement for those between the supervisor and director levels. An employee should not have to ask for a promotion or to be recognized, nor should they have to ask where they need to improve to get to the next level. There is a huge disconnect in equality between SA and the field.
    Additionally, the penny pinching is very extreme but understood. However, it must be said that there needs to be a change. Having high expectation is expected but unfortunately the people who run the business don't have enough resources to be successful. This includes funds and personnel.


  2. Helpful (1)

    "Good company and people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in San Antonio, TX
    Current Employee - Engineer in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NuStar Energy full-time (More than a year)

    Pros

    Upper management leads by example in the “sharing and caring” culture. The people are friendly and there is a genuine sense of community in the office. While base pay is par for the course, the benefits and perks are much better than your typical midstream company.

    Cons

    Work is not always challenging or engaging. You’re strongly urged to donate a small portion of your paycheck to charity and volunteer 24 hrs/year, but whether those are pros or cons depends on the person.

    Advice to Management

    Keep doing what you’re doing.

  3. "Employee advacement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at NuStar Energy full-time

    Pros

    Good benbenefits, good work life balance

    Cons

    There's no opportunity for career advancement.


  4. "One of the best in San Antonio, TX"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NuStar Energy full-time

    Pros

    They try their best to make you feel at home and show that they care about you. Many times show that the employees are an asset to the company. Not to large of a size nor too small. Good compensation. Clean and safe work environment.
    Pretty good health benefits.

    Cons

    Formal dress code.
    No facial hair allowed.
    Encouraged donations to United Way and political action committees
    High deductible health plan.

    Advice to Management

    Bring the dress code to what most companies in USA are currently doing.
    Keep up the good work overall.


  5. "Lead Infrastructure Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Infrastructure Engineer in San Antonio, TX
    Former Employee - Infrastructure Engineer in San Antonio, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at NuStar Energy full-time (More than 5 years)

    Pros

    Lots of variety, invests in new technologies

    Cons

    Senior Management lack understanding and respect for infrastructure's value

    Advice to Management

    Show more interest, listen and feedback to infrastructure staff


  6. "Operator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operator in Corpus Christi, TX
    Former Employee - Operator in Corpus Christi, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at NuStar Energy full-time (More than 8 years)

    Pros

    Great environment, Great people, Excellent safety program, Great benefits

    Cons

    No structure for Pay, Low salaries


  7. "Awesome Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NuStar Energy full-time

    Pros

    Great culture, salary, benefits, perks

    Cons

    Ah ent come across a con yet other than wearing a tie. Lol

  8. "maintenance technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at NuStar Energy full-time

    Pros

    benefits and pay, and that's it

    Cons

    will not get any advancement if you don't donate at a certain level to their charity. poor management, false incentives and constant changes in policy and leadership


  9. Helpful (1)

    "Go elsewhere if you can"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good benefits, good pay, pension plan on top of matching 401k (6%)

    Cons

    Management is pretty clueless, and they certainly don't practice what they preach


  10. "If aesthetics mean anything to you..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NuStar Energy full-time

    Pros

    ...you're going to love this company!

    Cons

    I have no cons at this time