Nuance Reviews in Canada | Glassdoor

Nuance Canada Reviews

Updated February 22, 2017
99 reviews

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3.7
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Nuance Chairman and CEO Paul A. Ricci
Paul A. Ricci
44 Ratings

99 Employee Reviews

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Pros
Cons
  • Zero respect for work-life balance (in 35 reviews)

  • Upper management is uninterested in new ideas - they only want you to do as your told as quickly as possible (in 32 reviews)

More Pros and Cons

  1. "Great Internship"

    Star Star Star Star Star
    Former Intern - Anonymous Intern
    Former Intern - Anonymous Intern

    I worked at Nuance as an intern

    Pros

    Really great internship and a great platform to start your career.

    Cons

    Management tends to be a bit disorganized and lacking communication with other departments.

    Advice to Management

    Keep up the great work. Keep on listening and taking ideas from employees.


  2. "Good company, could be better"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Anonymous Intern
    Current Intern - Anonymous Intern
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Nuance as an intern

    Pros

    Flexible working hours
    Best location in downtown
    Good team
    Reasonable salary

    Cons

    Learning everything by one's self
    Bureaucrat
    Poor management

    Advice to Management

    Keep it simple and more efficient


  3. "Innovative company in the artificially intelligent field"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Development Manager in Montreal, QC (Canada)
    Current Employee - Software Development Manager in Montreal, QC (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Nuance full-time (Less than a year)

    Pros

    Nuance is the speech recognition leader. Nuance would like to be a major player in the artificially intelligent field. This companies invests a lot in R&D. The jobs in SW engineering are very fun and stimulating. The newest and coolest programming technology is used e.g. Spring Boot and micro services. Even if it is a large company, there exist many little independent departments working on a plethora of SW products.

    Cons

    To stay number one in a market also comes with sacrifices. Each department has to demonstrate high-performance otherwise there can be cuts.

    Advice to Management

    Please keep the focus on the leading edge technologies. Innovation is not only required to beat the competition, it also helps retain the best talents in the company.


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  5. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nuance full-time (More than a year)

    Pros

    Strive to provide a good employee experience
    Good leadership development

    Cons

    May sometimes get stuck into processes rather than objectives
    Short-Medium term financial gets priority


  6. "Nuance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Waterloo, ON (Canada)
    Current Employee - Software Developer in Waterloo, ON (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Nuance full-time (More than 5 years)

    Pros

    4 weeks vacation from the start is much better than other places in Canada I have worked for. You certainly are rewarded for your hard work. The Waterloo office is a great bunch of people that go out of their way to help you when they can and the local management are a decent bunch. Very understanding in Waterloo of the needs of family vs work.

    Cons

    Still a way to go with project planning to reduce the extra effort put on R&D by other parts of the company. Outside of the Waterloo office the high level beliefs are good but the implementation can be lacking. The org structure is very flat so developers have little room for advancement if that is important to you.

    Advice to Management

    Improvements to the benefits offered would be beneficial outside of the core drug and dental plan to aid in services that help prevent the need for expensive drugs or lost time in the office. Need to work more on saying no when pressure is applied to do more work in less time.


  7. "Good career opportunities, great company to work for!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Montreal, QC (Canada)
    Current Employee - Manager in Montreal, QC (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Nuance full-time (More than 10 years)

    Pros

    - Promotes team work and multidisciplinary project teams
    - Very competent and motivated people
    - International outreach with customers and colleagues around the world
    - Offers various levels of responsibilities, from entry level to director.
    - Cool technologies
    - Great professional services organisation
    - Lots of customers!

    Cons

    While working with international teams is a plus, it may also be more difficult for some since they will at times interact more often virtually with remote colleagues than in person with colleagues in the same location.

    Advice to Management

    Continue to hire! There is clearly a good momentum in the market.

    Nuance Response

    Jan 17, 2017 – VP, Global Talent Acqisition

    Thank you for your feedback! Nuance is continuing to hire and has great opportunities available globally. Please share our refreshed career site!


  8. "Great company to grow in"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Montreal, QC (Canada)
    Current Employee - Anonymous Employee in Montreal, QC (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Nuance full-time (Less than a year)

    Pros

    - Decent benefits like healthcare account, retirement saving, health insurance, transport reimbursement.
    - Talented and respectful coworkers
    - Great system in place to get people up to speed
    - Interesting products to work on
    - Work/life balance is great with one day per week work at home. There is no problem to ramp down when there is less work as long as you ramp up when there is a need.
    - Flexible work hours
    - Management recognizes employees that do a great job
    - Strategic vision is regularly communicated to all levels of employees
    - Possibility to grow and change into different roles within the company

    Cons

    - Somewhat political
    - Large organization with a somewhat heavy bureaucracy
    - Typical North American company that is sometimes too focused on profit and not enough on their human resources

    Advice to Management

    Keep growing the company and focus a bit more on the well being of the employees


  9. Helpful (2)

    "Lost its mojo"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Montreal, QC (Canada)
    Former Employee - Anonymous Employee in Montreal, QC (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Nuance (More than a year)

    Pros

    Salary, benefits, such as 4 weeks vacation for everyone.

    Cons

    My experience of the Enterprise Division and of the company generally was that they have lost their way and do not care about employees. The management style is "my way or the highway" and the job description seems to be "you shall walk on water, and we shall do nothing to help you".

    Whereas the company once had sponsored regular employee mixers, that's once a year now. Consequently, there is no social cohesion and most people are strangers who never speak to each other, even though they may be together in the kitchens daily.

    Management has also skillfully divided and conquered employees, who do not stick together.

    Nuance constantly acquires new companies, which results in cultural turmoil and layoffs, and they do not look after the physical environment beyond the very basics.

    Offshoring of North American jobs is also an alarming trend, all too typical to high tech.

    Advice to Management

    Value North American workers

    Foster social cohesion through social mixers

    Save money for downturns in your markets so you don't "have to" lay people off when they happen

    Get a new CEO

    Hire better people managers and don't force behavior from above

    Foster employee creativity and passion, don't squelch them

    Treat people with respect - defend and protect them when required - and be collegial and empowering as managers, not dictatorial
    Don't let the physical environment go to pot

    Advice to Employees?
    Unionize


  10. Helpful (1)

    "Working at Nuance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Nuance full-time

    Pros

    > Very dynamic business, a lot of projects on the table
    > Continuously learning and using new technologies
    > Unlimited opportunities to have new and greater responsibilities
    > Very good compensation
    > Very flexible hours

    Cons

    > Company culture needs improvement. e.g. difficult to have a sense of belonging
    > Can be a chaotic work environment
    > One must be careful to not lose his/her work life balance
    > Career/skills development is mainly employee self-driven

    Advice to Management

    Something must be done to improve the sense of belonging, can be simple things like organizing volunteering days, 5 - 7, having people (strong performers for example) working with different groups on special assignments and so on.


  11. "medical transcription"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    I worked at Nuance full-time

    Pros

    good work variety of clinics

    Cons

    not much consideration for employees



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